DOI QR코드

DOI QR Code

Role of Supervisor Consultation Toward Work Engagement: A Prospective Cohort Study

  • Nuri P. Adi (Department of Occupational Health Practice and Management, Institute of Industrial Ecological Sciences, University of Occupational and Environmental Health) ;
  • Tomohisa Nagata (Department of Occupational Health Practice and Management, Institute of Industrial Ecological Sciences, University of Occupational and Environmental Health) ;
  • Kiminori Odagami (Department of Occupational Health Practice and Management, Institute of Industrial Ecological Sciences, University of Occupational and Environmental Health) ;
  • Masako Nagata (Department of Occupational Medicine, School of Medicine, University of Occupational and Environmental Health) ;
  • Koji Mori (Department of Occupational Health Practice and Management, Institute of Industrial Ecological Sciences, University of Occupational and Environmental Health)
  • Received : 2023.07.19
  • Accepted : 2024.02.07
  • Published : 2024.06.30

Abstract

Background: We examined the association between supervisor consultation, as an actual practice representing supervisor support, and work engagement. Methods: This was a prospective cohort study in Japan, involving 14,026 participants who met the requirement for a one-year follow-up. Supervisor consultation was measured using a single question, and work engagement was defined using the Japanese version of the nine-item Utrecht Work Engagement Scale (UWES-9). Associations were examined using linear regression analysis. Results: Supervisor consultation was positively associated with work engagement after adjusting for gender, age, education, income, and industry (𝛽 = 3.474; p < 0.001). The relationship remained significant after adjustment for perceived supervisor support, although the coefficient decreased (𝛽 = 1.315; p < 0.001). Conclusion: Supervisor consultation probably acted on work engagement in different ways than perceived supervisor support.

Keywords

Acknowledgement

We thank Melissa Leffler, MBA, from Edanz (https://jp.edanz.com/ac) for editing a draft of this manuscript. The current members of the W2S-Ohpm Study, in alphabetical order, are as follows: Akiko Matsuyama, Asumi Yama, Ayaka Yamamoto, Ayana Ogasawara, Hideki Fujiwara, Juri Matsuoka, Kakeru Tsutsumi, Kazufumi Matsuyama, Kenta Moriya, Kiminori Odagami, Koji Mori, Kosuke Sakai, Masako Nagata, Miho Omori, Mika Kawasumi, Mizuho Inagaki, Naoto Ito, Rina Minohara, Shunusuke Inoue, Suo Taira, Takahiro Mori, Tomohisa Nagata (present chairperson of the study group), and Tomoko Sawajima. All members are affiliated with the University of Occupational and Environmental Health, Japan. This study was supported and partly funded by the research grant from the University of Occupational and Environmental Health, Japan (no grant number); Japanese Ministry of Health, Labour and Welfare (210401-01 and 20JA1005); JSPS KAKENHI (JP22K10543 and JP19K19471); Collabo-Health study group (no grant number), TIS Inc. (no grant number), HASEKO Corporation (no grant number), DAIDO LIFE INSURANCE COMPANY (no grant number), and Hitachi Systems, Ltd. (no grant number). The funder was not involved in the study design, collection, analysis, interpretation of data, the writing of this article or the decision to submit it for publication.

References

  1. Bakker AB, Schaufeli WB, Leiter MP, Taris TW. Work engagement: an emerging concept in occupational health psychology. Work Stress 2008;22:187-200. https://doi.org/10.1080/02678370802393649. 
  2. Schaufeli WB, Bakker AB. Work engagement: a critical assessment of the concept and its measurement. vol. 5. Gottingen, Germany: Hogrefe Publishing; 2023. 
  3. Demerouti E, Bakker AB. The Job Demands-Resources model: challenges for future research. SA J Ind Pyscol 2011;37:1-9. 
  4. Ling Suan C, Mohd Nasurdin A. Supervisor support and work engagement of hotel employees in Malaysia. Gender in Manage 2016;31:2-18. https://doi.org/10.1108/GM-11-2014-0105. 
  5. Bakker AB, Demerouti E. Job demands-resources theory: taking stock and looking forward. J Occup Health Psychol 2017;22:273-85. https://doi.org/10.1037/ocp0000056. 
  6. Mori T, Nagata T, Nagata M, Odagami K, Mori K. Perceived upervisor support for health affects presenteeism. A Cross-Sectional Study 2022;19. https://doi.org/10.3390/ijerph19074340. 
  7. Yang T, Shen Y-M, Zhu M, Liu Y, Deng J, Chen Q, et al. Effects of Co-worker and supervisor support on job stress and presenteeism in an aging workforce: a structural equation modelling approach. Int J Environ Res Publ Health 2016;13. https://doi.org/10.3390/ijerph13010072. 
  8. Yang T, Lei R, Jin X, Li Y, Sun Y, Deng J. Supervisor support, coworker support and presenteeism among healthcare workers in China: the mediating role of distributive justice. Int J Environ Res Publ Health 2019;16. https://doi.org/10.3390/ijerph16050817. 
  9. Mori T, Nagata T, Nagata M, Odagami K, Mori K. Perceived supervisor support for health affects presenteeism: a prospective cohort study. J Occupat Environ Med 2023;65. 
  10. Nagata T, Odagami K, Nagata M, Adi NP, Mori K. Protocol of a study to benchmark occupational health and safety in Japan: W2S-Ohpm study. Front Public Health 2023;11. https://doi.org/10.3389/2Ffpubh.2023.1191882. 
  11. Ministry of Internal Affairs and Communications, Japan. Statistics Bureau Home Page/Statistical Handbook of Japan. https://www.stat.go.jp/english/data/handbook/index.html. [Accessed 13 March 2023]. 
  12. Eysenbach G. Correction: improving the quality of web surveys: the checklist for reporting results of Internet E-surveys (CHERRIES). J Med Internet Res 2012;14:e8. https://doi.org/10.2196/jmir.2042. 
  13. Shimazu A, Schaufeli WB, Kosugi S, Suzuki A, Nashiwa H, Kato A, Sakamoto M, Irimajiri H, Amano S, Hirohata K, Goto R. Work engagement in Japan: validation of the Japanese version of the Utrecht work engagement scale. Appl Psychol 2008;57:510-23. https://doi.org/10.1111/j.1464-0597.2008.00333.x. 
  14. Dictionary C. consultation n.d. https://dictionary.cambridge.org/dictionary/english/consultation (accessed May 30, 2023). 
  15. Goalous. Difference and purpose of reporting, liaison, and consultation | goalous blog. https://www.goalous.com/blog/reporting-communication-and-consultation/ 2022. [Accessed 30 May 2023]; 2022. 
  16. United Kingdom Advisory, Conciliation and Arbitration Services (ACAS). Employee communication and consultation. https://www.housingworkers.org.uk/imgs/files/ACAS_CommsAndConsult_Guide(1).pdf 2013. [Accessed 3 June 2023]; 2013. 
  17. Rofcanin Y, Las Heras M, Bakker AB. Family supportive supervisor behaviors and organizational culture: effects on work engagement and performance. J Occup Health Psychol 2017;22:207-17. https://doi.org/10.1037/ocp0000036. 
  18. Human Resources Department VU. The Five Roles of a Supervisor n.d. https://hr.virginia.edu/sites/default/files/PDFs/supervisorfiveroles.pdf (accessed June 3, 2023).