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Factors Affecting Quality Management Failure in Construction Projects

  • Lee, Seulki (Department of Architectural Engineering, KwangWoon University) ;
  • Yu, Joungho (Department of Architectural Engineering, KwangWoon University)
  • Received : 2024.01.12
  • Accepted : 2024.04.24
  • Published : 2024.07.31

Abstract

Identifying the root causes of substandard construction projects is crucial considering the social and economic issues structural failures can cause. To date, the focus has predominantly been on identifying and penalizing the culprits rather than uncovering the fundamental reasons. Therefore, this study aims to identify various factors that contribute to failures in construction project quality management, including aspects of substandard construction projects, and determine the relationship between these factors and substandard construction projects. Through a literature review and case analysis, 61 influential factors were identified. A survey targeting participants including structural designers, architectural designers, construction companies, CM, and researchers was conducted to gauge the consensus on these factors. A regression analysis was performed based on data from 724 survey respondents. Ultimately, based on the 17 key influencing factors identified by the regression analysis, 9 preventive measures against substandard construction projects were proposed. This study is significant as it elucidates the reasons behind construction project quality management failures that lead to substandard construction projects and establishes a framework for developing practical solutions to real-world problems rather than theoretical or abstract ones.

Keywords

Acknowledgement

This paper was researched through the 2023 Kwangwoon University Outstanding Researcher Support Project.

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