DOI QR코드

DOI QR Code

A systematic literature review on electronic commerce adoption in small enterprises: A bibliometrics with co-citation and keyword network analysis

  • Park, Jonghwa (Kyungpook National University, School of Business Administration)
  • Received : 2024.05.26
  • Accepted : 2024.06.16
  • Published : 2024.06.30

Abstract

Purpose The purposes of the study are to explore the overall theories used in e-commerce adoption research for small enterprises, to demonstrate the research topics and the growth of the research topics in e-commerce adoption for small businesses over twenty years by co-word analysis and to suggest future directions on e-commerce adoption research in small enterprises. Design/methodology/approach This study used bibliometrics approach to systematically review electronic commerce adoption in small enterprises. More specifically, the study used co-citation to reveal the structure and theoretical foundations and keyword network analysis to understand the changes of research themes in small business e-commerce adoption research from 1999 to 2023. Findings According to the bibliometrics analysis result, this study revealed the nine research topics in small enterprise e-commerce adoption. In addition, this study can be applied to start e-commerce adoption research on small enterprises with a theoretical framework.

Keywords

Acknowledgement

This research was supported by Kyungpook National University Research Fund, 2023

References

  1. Abbasi, A., Altmann, J., and Hossain, L., "Identifying the effects of co-authorship networks on the performance of scholars: A correlation and regression analysis of performance measures and social network analysis measures," Journal of Informetrics, Vol. 5, No. 4, 2011, pp. 594-607. https://doi.org/10.1016/j.joi.2011.05.007
  2. Abed, S. S., Dwivedi, Y. K., and Williams, M. D., "Social media as a bridge to e-commerce adoption in SMEs: a systematic literature review," The Marketing Review, Vol. 15, No. 1, 2015, pp. 39-57. https://doi.org/10.1362/146934715X14267608178686
  3. Albors, J., Ramos, J. C., and Hervas, J. L., "New learning network paradigms: Communities of objectives, crowdsourcing, wikis and open source," International Journal of Information Management, Vol. 28, No. 3, pp, 194-202.
  4. Astrom, F., "Visualizing library and information science concept spaces through keyword and citation based maps and clusters," In Emerging frameworks and methods: Proceedings of the fourth international conference on conceptions of Library and Information Science (CoLIS4), 2002, pp. 185-197.
  5. Awiagah, R., Kang, J., and Lim, J. I., "Factors affecting e-commerce adoption among SMEs in Ghana," Information Development, Vol. 32, No. 4, pp. 815-836.
  6. Bakker, F. G., Groenewegen, P., and Den Hond, F., "A bibliometric analysis of 30 years of research and theory on corporate social responsibility and corporate social performance," Business & Society, Vol. 44, No. 3, 2005, pp. 283-317. https://doi.org/10.1177/0007650305278086
  7. Benckendorff, P., and Zehrer, A., "A network analysis of tourism research," Annals of Tourism Research, No. 43, 2013, pp. 121-149.
  8. Braam, R. R., Moed, H. F., and Van Raan, A. F., "Mapping of science by combined co citation and word analysis. I. Structural aspects," Journal of the American Society for Information Science, No. 42, No. 4, 1991, pp. 233-251. https://doi.org/10.1002/(SICI)1097-4571(199105)42:4<233::AID-ASI1>3.0.CO;2-I
  9. Callon, M., Rip, A., and Law, J. (Eds.). Mapping the dynamics of science and technology: Sociology of science in the real world, Springer, 1986
  10. Cenamor, J., Parida, V., and Wincent, J., "How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity," Journal of Business Research, Vol. 100, 2019, pp. 196-206. https://doi.org/10.1016/j.jbusres.2019.03.035
  11. Chang, Y. W., Huang, M. H., and Lin, C. W., "Evolution of research subjects in library and information science based on keyword, bibliographical coupling, and co-citation analyses," Scientometrics, No. 105, No. 3, 2015, pp. 2071-2087. https://doi.org/10.1007/s11192-015-1762-8
  12. Cho, J., "Intellectual structure of the institutional repository field: A co-word analysis," Journal of Information Science, Vol. 40, No. 3, 2014, pp. 386-397. https://doi.org/10.1177/0165551514524686
  13. Cragg, P. B., and King, M., "Small-firm computing: motivators and inhibitors," MIS quarterly, Vol. 17, No. 1, 1993, pp. 47-60. https://doi.org/10.2307/249509
  14. Culnan, M. J., "The intellectual development of management information systems, 1972-1982: A co-citation analysis," Management Science, Vol. 32, No. 2, 1986, pp. 156-172. https://doi.org/10.1287/mnsc.32.2.156
  15. De Bellis, N., Bibliometrics and citation analysis: from the science citation index to cybermetrics. Scarecrow Press, 2006.
  16. Ding, Y., Chowdhury, G. G., and Foo, S., "Bibliometric cartography of information retrieval research by using co-word analysis," Information Processing & Management, Vol. 37, No. 6, 2001, pp. 817-842.
  17. Grant, J., Cottrell, R., Cluzeau, F., and Fawcett, G., "Evaluating "payback" on biomedical research from papers cited n clinical guidelines: applied bibliometric study," BMJ, Vol. 320, No. 7242, 2000, pp. 1107-1111. https://doi.org/10.1136/bmj.320.7242.1107
  18. Grover, V., Gokhale, R., Lim, J., Coffey, J., and Ayyagari, R., "A citation analysis of the evolution and state of information systems within a constellation of reference disciplines," Journal of the Association for Information Systems, Vol. 7, No. 1, 2006, 13.
  19. Holsapple, C. W., Johnson, L. E., Manakyan, H., and Tanner, J., "A citation analysis of business computing research journals," Information & Management, Vol. 25, No. 5, 1993, pp. 231-244. https://doi.org/10.1016/0378-7206(93)90072-2
  20. Hsiao, C. H., and Yang, C., "The intellectual development of the technology acceptance model: A co-citation analysis," International Journal of Information Management, Vol. 31, No. 2, 2011, pp. 128-136. https://doi.org/10.1016/j.ijinfomgt.2010.07.003
  21. Lehmann, S., Jackson, A. D., and Lautrup, B. E., "Measures for measures," Nature, Vol. 444, No. 7122, 2006, pp. 1003-1004. https://doi.org/10.1038/4441003a
  22. Leonard, L. N., "Attitude influencers in C2C e-commerce: Buying and selling," Journal of Computer Information Systems, Vol. 52, No.3, 2012, pp. 11-17.
  23. Leung, X. Y., Sun, J., and Bai, B., "Bibliometrics of social media research: A co-citation and co-word analysis," International Journal of Hospitality Management, Vol. 66, 2017, pp. 35-45. https://doi.org/10.1016/j.ijhm.2017.06.012
  24. Leydesdorff, L., "Why words and co words cannot map the development of the sciences," Journal of the American Society for Information Science, Vol. 48, No. 5, 1997, pp. 418-427. https://doi.org/10.1002/(SICI)1097-4571(199705)48:5<418::AID-ASI4>3.0.CO;2-Y
  25. Madani, F., and Weber, C., "The evolution of patent mining: Applying bibliometrics analysis and keyword network analysis," World Patent Information, Vol. 46, 2016, pp. 32-48. https://doi.org/10.1016/j.wpi.2016.05.008
  26. Oorschot, J. A., Hofman, E., and Halman, J. I., "A bibliometric review of the innovation adoption literature," Technological Forecasting and Social Change, Vol. 134, 2018, pp. 1-21. https://doi.org/10.1016/j.techfore.2018.04.032
  27. Orser, B. J., and Riding, A., "The influence of gender on the adoption of technology among SMEs," International Journal of Entrepreneurship and Small Business, Vol. 33, No. 4, 2018, pp. 514-531. https://doi.org/10.1504/IJESB.2018.090341
  28. Pappas, I. O., Kourouthanassis, P. E., Giannakos, M. N., and Lekakos, G., "The interplay of online shopping motivations and experiential factors on personalized e-commerce: A complexity theory approach," Telematics and Informatics, Vol. 34No. 5, 2017, pp. 730-742. https://doi.org/10.1016/j.tele.2016.08.021
  29. Parker, C., and Castleman, T., "New directions for research on SME- eBusiness: insights from an analysis of journal articles from 2003-2006," Journal of Information Systems and Small Business, Vol. 1, No. 1, 2007, pp. 21-40.
  30. Parker, C. M., and Castleman, T., "Small firm e business adoption: a critical analysis of theory," Journal of Enterprise Information Management, Vol. 22, No. 1/2, 2009, pp. 167-182. https://doi.org/10.1108/17410390910932812
  31. Pilkington, A., and Meredith, J., "The evolution of the intellectual structure of operations management-1980-2006: A citation/co-citation analysis," Journal of Operations Management, Vol. 27, No. 3, 2009, pp. 185- 202. https://doi.org/10.1016/j.jom.2008.08.001
  32. Poon, S., and Swatman, P. M., "An exploratory study of small business Internet commerce issues," Information & management, Vol. 35, No. 1, 1999, pp. 9-18. https://doi.org/10.1016/S0378-7206(98)00079-2
  33. Pritchard, A., "Statistical bibliography or bibliometrics," Journal of Documentation, Vol. 25, No. 4, 1969, pp. 348-349. https://doi.org/10.1108/eb026482
  34. Shiau, W. L., Dwivedi, Y. K., and Yang, H. S., "Co-citation and cluster analyses of extant literature on social networks," International Journal of Information Management, Vol. 37, No. 5, 2017, pp. 390-399. https://doi.org/10.1016/j.ijinfomgt.2017.04.007
  35. Simmons, G., Armstrong, G. A., and Durkin, M. G., "A conceptualization of the determinants of small business website adoption: Setting the research agenda," International Small Business Journal, Vol. 26, No. 3, 2008, pp. 351-389. https://doi.org/10.1177/0266242608088743
  36. Small, H., "Co citation in the scientific literature: A new measure of the relationship between two documents," Journal of the American Society for Information Science, Vol. 24, No. 4, 1973, pp. 265-269. https://doi.org/10.1002/asi.4630240406
  37. Su, H. N., and Lee, P. C., "Mapping knowledge structure by keyword co-occurrence: a first look at journal papers in Technology Foresight," Scientometrics, Vol. 85, No. 1, 2010, pp. 65-79. https://doi.org/10.1007/s11192-010-0259-8
  38. Teo, T. L., Chan, C., and Parker, C., "Factors affecting e-commerce adoption by SMEs: A meta-analysis," ACIS 2004 Proceedings, 2024.
  39. Van Raan, A., and Tijssen, R., "The neural net of neural network research: An exercise in bibliometric mapping," Scientometrics, Vol. 26, No. 1, 1993, pp. 169-192. https://doi.org/10.1007/BF02016799
  40. Van Raan, A. F., "Fatal attraction: Conceptual and methodological problems in the ranking of universities by bibliometric methods," Scientometrics, Vol. 62, No. 1, 2005, pp. 133-143. https://doi.org/10.1007/s11192-005-0008-6
  41. Villa, E., Ruiz, L., Valencia, A., and Picon, E., "Electronic commerce: factors involved in its adoption from a bibliometric analysis," Journal of Theoretical and Applied Electronic Commerce Research, Vol. 13, No. 1, 2018, pp. 39-70. https://doi.org/10.4067/S0718-18762018000100104
  42. Wang, S., Cavusoglu, H., and Deng, Z., "Early mover advantage in e-commerce platforms with low entry barriers: The role of customer relationship management capabilities," Information & Management, Vol. 53, No. 2, 2016, pp. 197-206. https://doi.org/10.1016/j.im.2015.09.011
  43. Waltman, L., and van Eck, N. J., "Source ormalized indicators of citation impact: An overview of different approaches and an empirical comparison," Scientometrics, Vol. 96, No. 3, 2013, pp. 699-716. https://doi.org/10.1007/s11192-012-0913-4
  44. Whittaker, E. A History of the Theories of Aether and Electricity: Vol. I: The Classical Theories; Vol. II: The Modern Theories, pp. 1900-1926 (Vol. 1). Courier Dover Publications, 1989.