Korean Journal of Clinical Pharmacy (한국임상약학회지)

Korean College Of Clinical Pharmacy (한국임상약학회)
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Enhancing Communication on Medication Side Effects: Insights from a Survey Study

의약품 부작용 정보 전달의 중요성: 설문조사 기반 고찰

  • Ji Hye Choi (College of Pharmacy, CHA University) ;
  • Hye Seong Han (College of Pharmacy, CHA University) ;
  • Mi Kyong Shim (College of Pharmacy, CHA University) ;
  • Hyun Soon Sohn (College of Pharmacy, CHA University)
  • 최지혜 (차의과학대학교 약학대학) ;
  • 한혜성 (차의과학대학교 약학대학) ;
  • 심미경 (차의과학대학교 약학대학) ;
  • 손현순 (차의과학대학교 약학대학)
  • Received : 2024.05.03
  • Accepted : 2024.06.10
  • Published : 2024.06.30
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Abstract

Background: Medication's benefits and harms require careful management. Laws mandate pharmacists to provide essential medication details since inadequate counseling may pose risks. This study explores public expectations for pharmacist-provided side effect information to enhance safety. Methods: A self-developed questionnaire was created for participant to self-report, refined through pilot surveys with experts and laypersons. Nineteen items were categorized into four sections, using closed-ended questions. Adults over 20, having obtained prescription medications within the past year, were surveyed via convenience sampling. Data analysis employed descriptive statistics and T-tests using IBM SPSS Statistics 21 and Microsoft Excel. Results: The study involved 189 participants, with a slightly higher proportion of females (59.3%) than males (40.7%), predominantly in their 20s (45.0%) and college graduates (57.1%). Health professionals represented 76.2% of respondents. Over half visited pharmacies at least 5 times yearly for prescriptions. Indirect experience with side effects was more common (30.2%) than direct experience (17.5%). Most (82.0%) showed interest in media-reported side effect events. Satisfaction with pharmacist-provided side effect explanations was low (59.7%), but importance was high (98.9%). Preferences favored combined verbal and written explanations (65.1%), with a majority desiring explanations for common but less serious side effects (82.5%). Healthcare professionals found explanations significantly more sufficient than non-professionals did. Older individuals, those living with elderly, and frequent pharmacy visitors attributed greater importance to pharmacist-provided explanations. Conclusion: Koreans view pharmacist-provided medication side effect explanations as vital but find current services lacking. Enhancements in content and delivery methods are needed in pharmacy counseling to meet public expectations.

Keywords

References

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