DOI QR코드

DOI QR Code

A Consumer Behavioral Study of Dietary Supplement Choice Attributes in the Post-COVID-19 Era: Focusing on Generation MZ

  • Bo-Kyung SEO (Department of Human Service, Addiction Counseling Major, Eulji University) ;
  • Gyu-Ri KIM (Department of Food Science & Service, College of Bio-Convergence, Eulji University) ;
  • Seong-Soo Cha (Department of Food Science & Service, College of Bio-Convergence, Eulji University)
  • 투고 : 2024.05.01
  • 심사 : 2024.06.05
  • 발행 : 2024.06.30

초록

The global nutraceuticals market continues to grow due to rising income levels, increasing life expectancy, and a growing interest in personal health. Especially after the COVID-19 pandemic, the market for nutraceuticals has expanded rapidly with positive perceptions driven by increased attention to immune management for disease prevention. However, there is still a lack of research on the relationship between nutraceuticals and consumer behavior. This study aims to provide new insights into the dietary supplement market and help establish marketing strategies by analyzing consumer behavior toward dietary supplements in the post-COVID-19 era, focusing on Generation MZ. An online survey was conducted among consumers who have purchased dietary supplement products to test the hypotheses. The collected data were analyzed for validity and reliability using SPSS and AMOS programs. The results showed that the taste, price, brand, and design of dietary supplements significantly positively affect the satisfaction of MZ consumers. This study provides an in-depth understanding of the mechanisms of consumer behavior toward dietary supplements in the post-COVID-19 era, focusing on Generation MZ. By offering insights into consumers' health concerns and consumption behaviors, this study provides valuable perspectives on the future development of the market and helps companies develop effective strategies to meet consumer needs.

키워드

과제정보

This work was supported by the research grant of the KODISA Scholarship Foundation in 2024.

참고문헌

  1. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
  2. Auh, S., & Johnson, M. D. (2005). Compatibility effects in evaluations of satisfaction and loyalty. Journal of Economic Psychology, 26(1), 35-57.
  3. Baek, E. Y., & Jeong, W. Y. (2006). Determinants of health oriented consumption. Consumption Cult Study, 9(2), 25-48.
  4. Baek, S. Y. (2021). The 2030 generation leads the trend of investing in health functional foods. The Segye Times, Retrieved May 9, 2024 from https://www.segye.com/newsView/20210624513791
  5. Bei, L. T., & Chiao, Y. C. (2001). An integrated model for the effects of perceived product, perceived service quality, and perceived price fairness on consumer satisfaction and loyalty. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 14, 125.
  6. Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In K. A. Bollen, & J. S. Long, Testing structural equation models (pp. 136-162), Newbury Park, CA: Sage.
  7. Cha, S. S., & Lee, S. H. (2021). The Influence of Ramen Selection Attributes on Consumer Purchase Intention. The Korean Journal of Food & Health Convergence, 7, 1-11.
  8. Choi, K. Y., Cho, S. M., Cho, S. H., & Kim, J. H. (2022). Consumer attitudes toward health claim guidelines-deriving methods for framing health claim labeling regulations for better consumer understanding. Journal of Food Science and Nutrition, 51(5), 506-514. doi:10.3746/jkfn.2022.51.5.506
  9. Espejel, J., Fandos, C., & Flavian, C. (2008). Consumer satisfaction: A key factor of consumer loyalty and buying intention of a PDO food product. British Food Journal, 110, 865-881.
  10. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  11. Gil, J. M., & Sanchez, M. (1997). Consumer preferences for wine attributes: A conjoint approach. British Food Journal, 99(1), 3-11.
  12. Gundersen, C., & Ziliak, J. P. (2015). Food insecurity and health outcomes. Health Affairs, 34(11), 1830-1839.
  13. Hamulka, J., Jeruszka-Bielak, M., Gornicka, M., Drywien, M. E., & Zielinska-Pukos, M. A. (2020). Dietary supplements during COVID-19 outbreak. Results of google trends analysis supported by PLifeCOVID-19 online studies. Nutrients, 13(1), 54. doi:10.3390/nu13010054
  14. Hellier, P., Geursen, G., Carr, R., & Rickard, J. (2003). Customer repurchase intention: A general structural equation model. European Journal of Marketing, 37, 1762-1800.
  15. Howard, J. A., & Sheth, J. N. (1969). The theory of buyer behavior. In M. J. Baker (Ed.), Marketing: Critical perspectives (pp. 81-105). New York, NJ: Routledge.
  16. Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55. doi:10.1080/10705519909540118
  17. Hunt, H. K. (1991). Consumer satisfaction, dissatisfaction, and complaining behavior. Journal of Social Issues, 47, 107-117.
  18. Iazzi, A., Vrontis, D., Trio, O., & Melanthiou, Y. (2016). Consumer preference, satisfaction, and intentional behavior: Investigating consumer attitudes for branded or unbranded products. Journal of Transnational Management, 21, 84-98.
  19. Ilyas, G., Rahmi, S., Tamsah, H., Munir, A., & Putra, A. (2020). Reflective model of brand awareness on repurchase intention and customer satisfaction. Journal of Asian Finance, Economics and Business, 7(9), 427-438.
  20. Kaufmann, H., Loureiro, S., & Manarioti, A. (2016). Exploring behavioural branding, brand love and brand co-creation. Journal of Product & Brand Management, 25, 516-526.
  21. Kim, D. H., Kwon, S. K., Han, K. D., & Ji, I. B. (2021). Analysis of consumers' characteristic factors affecting the intake of health functional food. Korean Journal of Food Marketing Economics, 38(1), 23-42. doi:10.47085/KJFME.38.1.2
  22. Kim, H. K. (2004). Current status and prospect of nutraceuticals. Food Industry and Nutrition, 9(1), 1-14.
  23. Kim, J. S., & Ha, K. S. (2010). Selection attributes and pursuit benefits of processed fishery products. Journal of the Korean Society of Food Culture, 25(5), 516-524.
  24. Kim, M. J. (2008). A study on the wine consumers' Perceived risk of purchasing by involvement. The Korean Journal of Culinary Research, 14(4), 232-243.
  25. Kim, P. J. (2009). A study on the risk management of Korean firms in Chinese market. Journal of Distribution Science, 7(2), 5-28. doi:10.1037/0278-6133.24.2.225
  26. Lee, H. J. (2023). Study on the mechanism of consumer decision-making for purchasing health functional foods in the post-COVID era: Focusing on latent class analysis (LCA). Journal of the Korea Academia-Industrial Cooperation Society, 24(9), 610-622. doi:10.5762/KAIS.2023.24.9.610
  27. Lee, J. W., & Cormier, J. F. (2010). Effects of consumers' demographic profile on mobile commerce adoption. Journal of Distribution Science, 8(1), 5-11.
  28. Lee, S. J., & Kim, S. H. (2014). Consumption of health functional foods and related factors in male workers in Gyeongnam. Journal of the East Asian Society of Dietary Life, 24(5), 604-613. doi:10.17495/easdl.2014.10.24.5.604
  29. Lewis, R. C. (1981). Restaurant advertising, appeals and consumers' intention. Journal of Advertising Research, 21(5), 69-74.
  30. Liem, D., & Russell, C. (2019). The influence of taste liking on the consumption of nutrient rich and nutrient poor foods. Frontiers in Nutrition, 6, 1-10.
  31. Lim, X., Cheah, J., Waller, D. S., Ting, H., & Ng, S. (2020). What s-commerce implies? Repurchase intention and its antecedents. Marketing Intelligence & Planning, 38(6), 760-777.
  32. Lin, C., & Lekhawipat, W. (2014). Factors affecting online repurchase intention. Industrial Management & Data Systems, 114(4), 597-611. doi:10.1108/IMDS-10-2013-0432
  33. Ministry of Food and Drug Safety. (n.d.). Laws of health functional food. Retrieved May 24, 2024, from https://www.mfds.go.kr/eng/index.do
  34. No, J. Y. (2023). The functional food market heats up: 45 functional ingredients approved last year, twice the number in 2021. Medipharm Health, Retrieved May 9, 2024 from http://medipharmhealth.co.kr/news/article.html?no=88
  35. Ryu, J. Y., & Ha, H. S. (2016). A study on relationship among attributes of ramen package design, ramen image and Chinese customer's choice of ramen. Culinary Science & Hospitality Research, 22(4), 156-169.
  36. Schutz, H. G., Schyt, D. S., & Judgey, J. G. (1986). The importance of nutrition, brand, cost, and sensory attribute of food purchase and consumption. Food Technology, 40(1), 79-82.
  37. Shang, B., & Bao, Z. (2020). How repurchase intention is affected in social commerce?: An empirical study. Journal of Computer Information Systems, 62(2), 326-336. doi:10.1080/08874417.2020.1812133
  38. Singh, S., & Alok, S. (2021). Drivers of repurchase intention of organic food in India: Role of perceived consumer social responsibility, price, value, and quality. Journal of International Food & Agribusiness Marketing, 34, 246-268.
  39. Song, M. Y., & Ju, S. H. (2021). The effect of health functional food selection attributes of senior Chinese consumers on attitude and customer satisfaction: The moderating effect of consumer's prior knowledge level. Journal of Business Research, 36(3), 21-43.
  40. Suhaily, L., & Soelasih, Y. (2017). What effects repurchase intention of online shopping. International Business Research, 10, 113-122.
  41. Tucker, L. R., & Lewis, C. (1973). A reliability coefficient for maximum likelihood factor analysis. Psychometrika, 38(1), 1-10. doi:10.1007/BF02291170
  42. Wen, C., Prybutok, V., & Xu, C. (2011). An integrated model for customer online repurchase intention. Journal of Computer Information Systems, 52, 14-23.
  43. Westbrook, R. A. (1980). Intrapersonal affective influences on consumer satisfaction with products. Journal of Consumer Research, 7(1), 49-54.
  44. White, C., & Yu, Y. (2005). Satisfaction emotions and consumer behavioral intentions. Journal of Services Marketing, 19, 411-420.