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A Study on User Perception Survey for Establishing Effective Operational Strategies of the Gwacheon City Library

과천시 도서관의 효과적인 운영 방안 수립을 위한 이용자 인식조사 연구

  • 노영희 (건국대학교 문헌정보학과) ;
  • 장인호 (대진대학교 문헌정보학과 ) ;
  • 곽우정 (건국대학교 지식콘텐츠연구소 )
  • Received : 2024.02.16
  • Accepted : 2024.03.18
  • Published : 2024.03.30

Abstract

This study aimed to establish a systematic and comprehensive operational plan for the library to be constructed in the Gwacheon Knowledge Information Town. To achieve this, a survey on the demand for library operations was conducted among actual users of the Gwacheon City Public Library, and plans for the library collection development, user services, and methods to revitalize use were formulated based on the survey results. The findings are as follows. First, the library's construction/space analysis results suggest the need for a multifunctional cultural space accessible to everyone, serving as both a relaxation area and venue for a free information exchange and communication, allowing for a certain level of noise to facilitate an open atmosphere for users. Second, the analysis of the preferred types and forms of library materials revealed that printed materials ranked first, followed by web resources in the second place, and e-books/e-journals in the third. Additionally, there was a high preference for subjects such as literature and history. Third, a high preference was observed for cultural and arts programs, indicating the need for the future Gwacheon Knowledge Information Town Library to strengthen and implement programs focusing on cultural and artistic themes.

본 연구는 과천시 지식정보타운에 건립될 도서관의 운영을 위한 체계적이고 종합적인 계획을 수립하는 데 목적이 있다. 이를 위해 과천시 공공도서관 이용자들을 대상으로 도서관 운영 요구도 조사를 실시하고, 설문 결과를 바탕으로 도서관 장서 구축 계획, 이용자 서비스 및 이용활성화 방안을 수립하고자 하였다. 연구 결과, 첫째, 도서관은 누구나 이용할 수 있는 복합문화공간이자 이용자의 휴식공간 등으로 활용되도록 공간을 구성해야 하며, 일정 수준 이상의 소음을 허용하여 자유로운 정보 소통 및 커뮤니케이션 공간 등으로 제공되어야 한다. 둘째, 선호하는 장서의 형태와 종류(유형) 등에 대해 분석한 결과, 1순위 인쇄자료, 2순위 웹자료, 3순위 전자책/전자저널 등의 순으로 나타났으며, 도서 주제는 문학, 역사 등에 대한 선호도가 높은 것으로 나타났다. 셋째, 문화예술프로그램에 대한 선호도가 높게 나타나, 향후 과천지식정보타운 도서관이 문화예술을 주제로 한 프로그램을 강화하여 운영할 필요가 있을 것으로 파악하였다.

Keywords

References

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