Journal of Venture Innovation (벤처혁신연구)

Korean Academy of Venture Innovation (한국벤처혁신학회)
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A Study on Factors Influencing the Management Performance of Small Business Owners : The Moderating Effect of Social Capital

소상공인의 경영성과에 미치는 영향 요인 연구 : 사회적자본의 조절효과

  • Kim, Yong-keum (Hoseo University Venture Graduate School, Department of Venture Investment and Finance) ;
  • Heo, Chul-moo (The Graduate School of Venture, Hoseo University)
  • 김용금 (호서대학교 벤처대학원) ;
  • 허철무 (호서대학교 벤처대학원)
  • Received : 2024.02.19
  • Accepted : 2024.03.14
  • Published : 2024.03.31
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Abstract

This study was important considering the prevalence of small business owners in the Korean economy and the challenges they faced amidst an economic downturn. The business performance of these owners was crucial for their survival. Thus, an empirical analysis was conducted to identify factors influencing their management performance. The analysis included personal characteristics of small business owners such as innovativeness, management capability, need for achievement, and technical capability as independent variables, along with product differentiation factors. Additionally, the moderating effect of social capital on these variables and their impact on management performance was tested. To achieve this, a survey targeting small business owners across Korea was conducted, and data from 250 respondents were utilized. Hierarchical regression analysis using SPSS 24.0 was employed for the empirical analysis. The results indicated that management capability, need for achievement, and product differentiation significantly positively impacted business performance. However, the impact of innovativeness and technical capability was not tested. The influence of the variables on business performance ranked as follows: product differentiation, management capability, and need for achievement. The moderating effect of social capital was significant in the relationship between management capability, need for achievement, and management performance, enhancing these relationships. However, the moderating effect of social capital on the relationship between innovativeness, technical capability, product differentiation, and management performance was not tested. These findings underscored the importance of management capability, need for achievement, and product differentiation as key factors affecting the management performance of Korean small businesses. This study was significant as it provided insights into improving the management performance of small business owners in challenging economic conditions by highlighting how the influence of these factors varied depending on the social capital possessed by the owners.

소상공인이 한국 경제에서 차지하는 비중과 경기 침체로 인해 소상공인의 어려움을 감안해 볼 때 소상공인의 경영성과는 생존을 위해 매우 중요하다. 이에 본 연구에서는 소상공인의 경영성과에 영향을 미치는 요인에 대해 실증분석을 했다. 실증분석을 위해 소상공인의 개인적 특성 중 혁신성, 관리능력, 성취욕구, 기술능력을 독립변수로 설정하였고, 여기에 추가하여 소상공인의 제품차별화 요소를 설정하였다. 이러한 변인들이 소상공인 경영성과에 영향을 미침에 있어서 사회적 자본의 조절효과도 함께 분석하였다. 이를 위해 전국의 소상공인을 대상으로 설문조사를 실시하였으며, 총 250부를 본 연구에 활용하였다. 실증분석은 SPSS 24.0을 활용하여 위계적 회귀분석 방법으로 하였다. 실증분석결과는 다음과 같다. 소상공인의 관리능력, 성취욕구 및 제품차별화는 경영성과에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 반면, 혁신성과 기술능력은 유의성이 검정되지 않았다. 경영성과에 영향을 미친 변인의 영향력 크기는 제품차별화, 관리능력, 성취욕구 순으로 나타났다. 사회적자본의 조절효과는 관리능력, 성취욕구와 경영성과 간 유의한 것으로 나타났다. 사회적자본은 이들 관계를 강화하는 것으로 분석되었다. 반면, 혁신성, 기술능력, 제품차별화와 경영성과 간 사회적자본의 조절효과의 유의성은 검정되지 않았다. 이러한 연구 결과는 한국 소상공인 경영성과에 영향을 미치는 요인으로 소상공인의 관리능력, 성취욕구 및 제품차별화의 중요성을 밝혀낸 것이다. 또한 소상공인이 가지고 있는 사회적자본에 따라 이러한 영향 관계가 달라질 수 있음을 밝힌 것으로 어려운 경제 환경 속에서 소상공인 경영성과를 향상시킬 수 있는 기초를 제공했다는데 본 연구의 의의가 있었다.

Keywords

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