References
- Abbot, T. A. (1988). The System of Professions, Chicago, IL: The University of Chicago Press.
- Al Saed, R., & Al-Juboori, A. (2012). Selling the unfamiliar knowledge on architectural firms, China-USA Business Review, 11(12), 1613-1620.
- Berry, L. L., Parasuraman, A., & Zeithaml, V. A. (1993). Ten lessons for improving service quality, Marketing Science Institute, 93-104.
- Brock, D. M. (2006). The changing professional organization: A review of competing archetypes, International Journal of Management Review, 8, 170.
- Brown, A. D., Kornberger, M., Clegg, S. R., & Carter, C. (2010). 'Invisible walls' and 'silent hierarchies': A case study of power relations in an architecture firm, Human Relations, 63(4), 530.
- Burns, R. (2001). The Ultimate A/E/C Marketing Plan: 7 steps to Your Most Powerful Strategy Ever! PSMJ Resources, Inc., Netwon, MA.
- Connaughton, J., & Meikle, J. (2013). The changing nature of UK construction professional service firms, Building Research & Information, 41(1), 103.
- De Long, D. W., & Fahey, L. (2000). Diagnosing cultural barriers to knowledge management, Academy of Management Perspectives, 14(4), 113-127. https://doi.org/10.5465/ame.2000.3979820
- Djellal, F., & Gallouj, F. (2001). Patterns of innovation organisation in service firms: Postal survey results and theoretical models. Science and Public Policy, 28(1), 57-67. https://doi.org/10.3152/147154301781781688
- Eckardt, R., & Skaggs, B. C. (2018). Service diversification and growth of professional service firms, Long Range Planning, 51, 11-126.
- Emmitt, S. (2014). Design Management for Architects, United Kingdom: John Wiley & Sons, 268.
- Fu, N., Flood, P. C., Bosak, J., Rousseau, D. M., Morris, T., & O'Regan, P. (2017). High-performance work systems in professional service firms: Examining the practices- resources-uses-performance linkage, Human Resources Management, 56(2), 329-352. https://doi.org/10.1002/hrm.21767
- Greenwood, R., Hinings, C. R., & Brown, J. (1990). 'P2-form' strategic management: corporate practice in professional partnerships, Academy of Management Journal, 33, 725-755. https://doi.org/10.2307/256288
- Harris, L. C., & O'Malley, L. (2000). Maintaining relationships: A study of the legal industry. Service Industries Journal, 20(4), 62-84. https://doi.org/10.1080/02642060000000047
- Jeon I. S., & Bae I. H. (2003). Beyond the 4P schema: The new schema. Korea Marketing Review, 18(4), 47-66.
- Jorgensen, P. (2001). Establishing your design firm as a values-based organization, Architectural Record, 189(9), 75-78.
- Hogan, S. J., Soutar, G. N., McColl-Kennedy, J. R., & Sweeney J. C. (2011). Reconceptualizing professional service firm innovation capability: Scale development, invelopment, Industrial Marketing Management, 40, 1264-1273. https://doi.org/10.1016/j.indmarman.2011.10.002
- Kim, D. S. (2010). Recent history of professional service marketing and reality of large architectural firms in Korea, Journal of the Architectural Institute of Korea Planning & Design, 26(10), 129-133.
- Kim, D. S. (2016). A longitudinal study on the change of marketing perception and positioning to local small architectural firms, Journal of the Architectural Institute of Korea Planning & Design, 32(8), 65-75. https://doi.org/10.5659/JAIK_PD.2016.32.8.65
- Kolleeny J., & Linn, C. (2005.01). Marketing today: Balancing, Architectural Record, 180-186.
- Kostof, S. (1977). The Architect: Chapters in the History of the Profession, New York, NY: Oxford University Press.
- Kotler, P. (1997). Marketing Management, Englewood Cliffs, NJ: Prentice-Hall.
- Lee, M. J. (2010). Time series survey. Retrieved August 5, 2023 from https://kossda.tistory.com/8
- Linn, C. D., & Pearson, C. A. (1997). Lessons from America's best-managed firms, Architectural Record, 185(1), 106.
- Oluwatayo, A., & Amole, D. (2012). Characteristics of global architectural firms, Engineering, Construction and Architectural Management, 19(4), 393.
- Rao, S. (2002). Planning strategies for firms, Architectural Record, 190(12), 53.
- Reigle, J. (2011). Positioning for Architecture and Design Firms, NJ: John Wiley & Sons, Inc., 135.
- Rubeling, Jr., A. W. (2007). How to Start and Operate Your Own Design Firm: A Guide for Interior Designers and Architects, New York: Allworth Press, 86-109.
- Sachs, A. (2008). Marketing through research: William Caudill and Caudill, Rowlett, Scott(CRS), The Journal of Architecture, 13(6), 737-752. https://doi.org/10.1080/13602360802573884
- Sahin, C. (2011). Managing professional service firms: role of managerial abilities, Journal of Management Development, Vol.30, No.4, pp.413-426. https://doi.org/10.1108/02621711111126882
- Schultz, M., Doerr, J. E., & Frederiksen, L. W. (2013). Professional Services Marketing(2nd Ed.), Hoboken, New Jersey: John Wiley & Sons, Inc. 196.
- Smyth, H., & Kioussi, S. (2011). Architecture firms and the role of brand management, Architectural Engineering and Design Management, 7, 205.
- Smyth, H. (2011). Structures, management and markets, in Smyth H.(ed.), Managing the Professional Practice in the Built Environment, Wiley-Blackwell, 13-42.
- Sreckovic, M. (2018). The performance effect of network and managerial capabilities of entrepreneurial firms. Small Bus Econ, 50, 807-824. https://doi.org/10.1007/s11187-017-9896-0
- Stratemeyer, A. W., & Hampton, G. M. (2001). Do service professionals accept the marketing concept? Service Marketing Quarterly, 22(3), 1-18. https://doi.org/10.1300/J396v22n03_01
- Thrassou, A., & Vrontis, D. (2006). A small services firm marketing communications model for SME-dominated environments, Journal of Marketing Communications, 12(3), 183-202. https://doi.org/10.1080/13527260600811720
- Wilensky, H. L. (1964). The Professionalization of Everyone? American Journal of Sociology, 70, 137-158. https://doi.org/10.1086/223790
- Winch, G. (2011). Strategic management of professional practice: The case of architecture, in Smyth, H.(ed.), Managing the Professional Practice: in the Built Environment, Blackwell Publishing Ltd., 60-61.
- Yelkur, R. (2000). Customer satisfaction and the services marketing mix, Journal of Professional Services Marketing, 21(1), 110-113. https://doi.org/10.1300/J090v21n01_07