DOI QR코드

DOI QR Code

The Impact of Project Governance Factors on IT Project Objectives Performance

프로젝트 거버넌스의 구성요인들이 IT 프로젝트 목표 성과에 미치는 영향

  • Jung-Soo Kim (Department of Business Administration, Hanyang University) ;
  • Seung-Chul Kim (Department of Business Administration, Hanyang University) ;
  • Hee Kyung Kim (Department of Business Administration, Hanyang University) ;
  • Chang Won Lee (Department of Business Administration, Hanyang University)
  • Received : 2023.08.07
  • Accepted : 2023.09.13
  • Published : 2023.09.30

Abstract

Companies are paying attention to project governance to realize their goal strategies, project success, and project value in a rapid and complex environment due to the development of information technology. This study aims to explore project governance and factors from literature review and practice guides related to project governance and empirically analyze the impact of project governance factors on IT project objective performance. The survey was conducted on project managers, project team members, and project management members with experience in carrying out business IT projects within two years at companies in various industries in Korea. The main conclusion is as follows. Among the project governance factors, disclosure and reporting that uses and reports using appropriate and reliable information about projects related to decision-making activities positively impact the achievement of IT project objectives: business success and stakeholder satisfaction. Among the project governance factors, project sponsorship, a role that effectively connects management and projects, and a project management framework that provides tools, procedures, resources, and techniques for projects positively impact IT project objective performance. This study is of academic and practical significance in that it identifies the definition and factors of project governance through companies in various industries in Korea and the positive impact of project governance factors on IT project objective performance.

Keywords

References

  1. Ahola, T., Ruuska, I., Artto, K., and Kujala, J., What is project governance and what are its origins?, International Journal of Project Management, 2014, Vol. 32, No. 8, pp. 1321- 1332. https://doi.org/10.1016/j.ijproman.2013.09.005
  2. APM, Directing change: A guide to governance of project management (2nd ed.), Association for Project Management, 2012.
  3. Atkinson, R., Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria, International Journal of Project Management, 1999, Vol. 17, No. 6, pp. 337-342. https://doi.org/10.1016/S0263-7863(98)00069-6
  4. Baccarini, D., The logical framework method for defining project success, Project Management Journal, 1999, Vol. 30, No. 4, pp. 25-32. https://doi.org/10.1177/875697289903000405
  5. Bekker, M. C., and Steyn, H., Defining 'project governance' for large capital projects, South African Journal of Industrial Engineering, 2009, Vol. 20, No. 2, pp. 81-92. https://doi.org/10.7166/20-2-761
  6. Biesenthal, C., and Wilden, R., Multi-level project governance: Trends and opportunities, International Journal of Project Management, 2014, Vo. 32, No. 8, pp. 1291- 1308. https://doi.org/10.1016/j.ijproman.2014.06.005
  7. Crawford, L., Cooke-Davies, T., Hobbs, B., Labuschagne, L., Remington, K., and Chen, P., Governance and support in the sponsoring of projects and programs, Project Management Journal, 2008, Vol. 39(1_suppl), pp. 43-55. https://doi.org/10.1002/pmj.20059
  8. Curran, C. S., Niedergassel, B., Picker, S., and Leker, J., Project leadership skills in cooperative projects, Management Research News, 2009, Vol. 32, No. 5, pp. 458-468 https://doi.org/10.1108/01409170910952958
  9. DeFillippi, R., and Sydow, J., Project networks: Governance choices and paradoxical tensions, Project Management Journal, 2016, Vol. 47, No. 5, pp. 6- 17. https://doi.org/10.1177/875697281604700502
  10. De Wit, A., Measurement of project success, International Journal of Project Management, 1988, Vol. 6, No. 3, pp. 164-170. https://doi.org/10.1016/0263-7863(88)90043-9
  11. Englund, R. L., and Bucero, A., Project sponsorship: Achieving management commitment for project success (2nd ed.), Pennsylvania USA: Project Management Institute, Inc, 2015.
  12. Jeong, E.J., Kim B.R. and Jeong, S. R.,The Impacts of Project Governance, Agency Conflicts on the Project Success : From the Perspective of Agency Theory, Journal of Society of Korea Industrial and Systems Engineering, 2018, Vol. 41, No. 3, pp. 11-20. https://doi.org/10.11627/jkise.2018.41.3.011
  13. Yong, H.S., Boo, J.M. and Kim, S.C., The Effect of Project Governance and Benefit Management on Project Performance. Journal of Information Technology and Architecture, 2019, Vol. 16, No. 1, pp. 57-70.
  14. IPMA, Project excellence baseline for achieving excellence in projects and programs, Zurich: IPMA, 2016.
  15. Joslin, R., and Muller, R., The impact of project methodologies on project success in different project environments, International Journal of Managing Projects in Business, 2016, Vol. 9, No. 2, pp. 364- 388. https://doi.org/10.1108/IJMPB-03-2015-0025
  16. Khan, A., Waris, M., Panigrahi, S., Sajid, M.R., and Rana, F., Improving the Performance of Public Sector Infrastructure Projects: Role of Project Governance and Stakeholder Management, Journal of Management in Engineering, 2021, Vol. 37, No. 2.
  17. Kloppenborg, T. J., Stubblebine, P. C., and Tesch, D., Project manager vs. executive perceptions of sponsor behaviors, Management Research News, 2007, Vol. 30, No. 11, pp. 803-815. https://doi.org/10.1108/01409170710832241
  18. Lee, A.Y., Moon, K.M. and Kim, S.C., Barriers to Success of Project Management, Journal of Society of Korea Industrial and Systems Engineering, 2020, Vol. 43, No. 3, pp. 179-190. https://doi.org/10.11627/jkise.2020.43.3.179
  19. Levie, F., Burke, C. M., and Lannon, J., Filling the gaps: An investigation of project governance in a non-governmental organisation's response to the Haiti earthquake disaster, International Journal of Project Management, 2017, Vol. 35, No. 5, pp. 875- 888. https://doi.org/10.1016/j.ijproman.2016.10.007
  20. Ling, F.Y.Y., Low, S.P., Wang, S.Q., and Lim, H.H., Key project management practices affecting Singaporean firms' project performance in China, International Journal of Project Management, 2009, Vol. 27, No. 1, pp. 59-71. https://doi.org/10.1016/j.ijproman.2007.10.004
  21. Locatelli, G., Mancini, M., and Romano, E., Systems engineering to improve the governance in complex project environments, International Journal of Project Management, 2014, Vol. 32, No. 8, pp. 1395-1410. https://doi.org/10.1016/j.ijproman.2013.10.007
  22. Martinsuo, M., and Lehtonen, P., Role of single-project management in achieving portfolio management efficiency, International Journal of Project Management, 2007, Vol. 25, No. 1, pp. 56-65. https://doi.org/10.1016/j.ijproman.2006.04.002
  23. McGrath, S. K., and Whitty, S. J., Redefining governance: From confusion to certainty and clarity, International Journal of Managing Projects in Business, 2015, Vol. 8, No. 4, pp. 755- 787. https://doi.org/10.1108/IJMPB-10-2014-0071
  24. Morrison, J., and Brown, C., Project management effectiveness as a construct: A conceptual study, South African Journal of Business Management, 2004, Vol. 35, No. 4, pp. 73-94. https://doi.org/10.4102/sajbm.v35i4.670
  25. Muller, R., Project governance. Gower Publishing, Ltd., 2009.
  26. Muller, R., and Martinsuo, M., The impact of relational norms on information technology project success and its moderation through project governance, International Journal of Managing Projects in Business, 2015, Vol. 8, No. 1, pp. 154-176. https://doi.org/10.1108/IJMPB-04-2014-0036
  27. Muller, R., Pemsel, S., and Shao, J., Organizational enablers for governance and governmentality of projects: A literature review, International Journal of Project Management, 2014, Vol. 32, No. 8, pp. 1309- 1320. https://doi.org/10.1016/j.ijproman.2014.03.007
  28. Muller, R., Zhai, L., Wang, A., and Shao, J., A framework for governance of projects: Governmentality, governance structure and projectification, International Journal of Project Management, 2016, Vol. 34, No. 6, pp. 957-969. https://doi.org/10.1016/j.ijproman.2016.05.002
  29. Musawir, A.u., Serra, C. E. M., Zwikael, O., and Ali, I., Project governance, benefit management, and project success: Towards a framework for supporting organizational strategy implementation, International Journal of Project Management, 2017, Vol. 35, No. 8, pp. 1658- 1672. https://doi.org/10.1016/j.ijproman.2017.07.007
  30. Musawir, A.u., Abd-Karim, S. B., and Mohd-Danuri, M. S., Project governance and its role in enabling organizational strategy implementation: A systematic literature review, International Journal of Project Management, 2020, Vol. 38, No. 1, pp. 1- 16. https://doi.org/10.1016/j.ijproman.2019.09.007
  31. OECD, The OECD principles of corporate governance. Contaduria y Administracion, 2004, 216.
  32. Papke-Shields, K. E., Beise, C., and Quan, J., Do project managers practice what they preach, and does it matter to project success?, International Journal of Project Management, 2010, Vol. 28, No. 7, pp. 650-662. https://doi.org/10.1016/j.ijproman.2009.11.002
  33. Park, C., Im, G., and Keil, M., Overcoming the mum effect in IT project reporting: Impacts of fault responsibility and time urgency, Journal of the Association for Information Systems, 2008, Vol. 9, No. 7, pp. 1.
  34. Park, S.H., Lee, T.W. and Kim, S.C., Investigating the Impacts of the Quality of Project Management Information System on Project Performance and User Satisfaction, Journal of Society of Korea Industrial and Systems Engineering, 2018, Vol. 41, No. 3, pp. 50-60. https://doi.org/10.11627/jkise.2018.41.3.050
  35. Pinto, J. K., and Slevin, D. P., Project success: definitions and measurement techniques, Newton Square, PA: Project Management Institute, 1988.
  36. PMI, Governance of portfolios, programs, and projects: A practice guide. Newtown Square, PA, USA: Project Management Institute, 2016.
  37. Samset, K., and Volden, G. H., Front-end definition of projects: Ten paradoxes and some reflections regarding project management and project governance, International Journal of Project Management, 2016, Vol. 34, No. 2, pp. 297- 313. https://doi.org/10.1016/j.ijproman.2015.01.014
  38. Scott, W. R., The institutional environment of global project organizations, Engineering Project Organization Journal, 2012, Vol. 2, No. 1- 2, pp. 27- 35. https://doi.org/10.1080/21573727.2011.634546
  39. Shenhar, A. J., Dvir, D., Levy, O., and Maltz, A. C., Project success: a multidimensional strategic concept, Long Range Planning, 2001, Vol. 34, No. 6, pp. 699-725. https://doi.org/10.1016/S0024-6301(01)00097-8
  40. Shenhar, A. J., Levy, O., and Dvir, D., Mapping the dimensions of project success, Project Management Journal, 1997, Vol. 28, No. 2, pp. 5-13.
  41. Sirisomboonsuk, P., Gu, V. C., Cao, R. Q., and Burns, J. R., Relationships between project governance and information technology governance and their impact on project performance, International Journal of Project Management, 2018, Vol. 36, No. 2, pp. 287- 300. https://doi.org/10.1016/j.ijproman.2017.10.003
  42. Snow, A. P., and Keil, M., The challenge of accurate software project status reporting: a two-stage model incorporating status errors and reporting bias, IEEE Transactions on Engineering Management, 2002, Vol. 49, NO. 4, pp. 491-504. https://doi.org/10.1109/TEM.2002.807290
  43. Terlizzi, M. A., Meirelles, F.d. S., and de Moraes, H. R. O. C., Barriers to the use of an IT Project Management Methodology in a large financial institution, International Journal of Project Management, 2016, Vol. 34, No. 3, pp. 467- 479. https://doi.org/10.1016/j.ijproman.2015.12.005
  44. Thomas, G., and Fernandez, W., Success in IT projects: A matter of definition?, International Journal of Project Management, 2008, Vol. 26, No. 7, pp. 733-742. https://doi.org/10.1016/j.ijproman.2008.06.003
  45. Too, E. G., and Weaver, P., The management of project management: A conceptual framework for project governance, International Journal of Project Management, 2014, Vol. 32, No. 8, pp. 1382- 1394. https://doi.org/10.1016/j.ijproman.2013.07.006
  46. West, D., Project Sponsorship : An essential guide for those sponsoring projects within their organizations. Farnham, Surrey: Gower, 2010.
  47. White, D., and Fortune, J., Current practice in project management- An empirical study, International Journal of Project Management, 2002, Vol. 20, No. 1, pp. 1-11. https://doi.org/10.1016/S0263-7863(00)00029-6
  48. Young, R., Chen, W., Quazi, A., Parry, W., Wong, A., and Poon, S. K., The relationship between project governance mechanisms and project success: An international data set, International Journal of Managing Projects in Business, 2020, Vol. 13, No. 7, pp. 1496-1521. https://doi.org/10.1108/IJMPB-10-2018-0212
  49. Zaman, U., Damij, N., Khaliq, A., Nawaz, M. S., and Pradana, M., Feeling "holier than thou": exploring the critical nexus between project governance, exploitative leadership, and multi-dimensional success in ICT projects, International Journal of Managing Projects in Business, 2002, Vol. 15, No. 5, pp. 816-841. https://doi.org/10.1108/IJMPB-11-2021-0294
  50. Zwikael, O., and Smyrk, J., Project governance: Balancing control and trust in dealing with risk, International Journal of Project Management, 2015, Vol. 33, No. 4, pp. 852-862. https://doi.org/10.1016/j.ijproman.2014.10.012