Journal of Korean Library and Information Science Society (한국도서관정보학회지)

Korean Library and Information Science Society (한국도서관정보학회)
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A Study on the Effects of Bureaucratic Characteristics on Librarians' Organizational Commitment in Public Libraries

공공도서관의 관료제적 특성이 사서의 조직몰입에 미치는 영향 연구

  • 송현경 (내일신문, 명지대학교 문헌정보학과)
  • Received : 2023.08.21
  • Accepted : 2023.09.06
  • Published : 2023.09.30
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Abstract

This study aims to examine the effects of bureaucratic characteristics, which are the most common in modern library organizations among organizational characteristics of public libraries, on the organizational commitment of librarians. Doing this analysis, 185 librarians from 20 public libraries in the Seoul metropolitan area of South Korea were surveyed to look into the bureaucratic and post-bureaucratic characteristics of each library, such as specialization, hierarchy of authority, system of rules, integration, and participation, and the three dimensions of organizational commitment of affective commitment, continuance commitment, and normative commitment. According to this analysis, the hierarchy of authority had a negative effect on affective and normative commitment, while integration had a positive impact on affective and continuance commitment, and participation had a positive effect on affective and normative commitment. The findings, therefore, show that a combination of bureaucratic and post-bureaucratic characteristics, which reduces the hierarchy of authority and strengthens integration and participation, would increase organizational commitment. This study is meaningful in that, through empirical research, it suggests organizational bureaucratic characteristics that would raise organizational commitment in public library organizations.

본 연구는 공공도서관의 조직 특성 중 현대 도서관 조직에 가장 일반적인 관료제적 특성이 사서들의 조직몰입에 미치는 영향을 밝히고자 하였다. 이를 위하여 한국의 수도권에 위치한 공공도서관 20곳의 사서 185명을 대상으로 설문조사를 실시하여 각 도서관의 관료제 및 탈관료제적 특성인 전문화, 권한의 위계, 규칙체계, 통합, 참여와 조직몰입의 3가지 차원인 정서적 몰입, 유지적 몰입, 규범적 몰입 정도를 조사하였다. 이를 바탕으로 관료제 및 탈관료제적 특성이 조직몰입에 미치는 영향을 분석하였다. 분석 결과, 권한의 위계는 정서적 몰입과 규범적 몰입에 부(-)의 영향을 미치는 것으로 나타났다. 또 통합은 정서적 몰입과 유지적 몰입에 정(+)의 영향을, 참여는 정서적 몰입과 규범적 몰입에 정(+)의 영향을 미치는 것으로 나타났다. 이에 따라 본 연구는 권한의 위계를 완화하고 통합과 참여를 강화하는 관료제 및 탈관료제 특성의 조합이 조직몰입도를 높이는 것으로 분석하였다. 본 연구는 공공도서관 조직의 조직몰입도를 높이는 조직의 관료제 특성을 실증 연구를 통하여 제시하였다는 의의가 있다.

Keywords

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