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Effects of Emotional Labor and the Resilience on Retention Intention among Advanced Beginner-Stage Nurses

상급초보 간호사의 감정노동과 극복력이 재직의도에 미치는 영향

  • Park, Hae-Jin (Department of Nursing Science, Graduate School, Ajou University) ;
  • Kim, Chun-Ja (College of Nursing. Research Institute of Nursing Science, Ajou University)
  • 박해진 (아주대학교 대학원 간호학과) ;
  • 김춘자 (아주대학교 간호대학.간호과학연구소)
  • Received : 2023.06.29
  • Accepted : 2023.08.03
  • Published : 2023.08.31

Abstract

Purpose: The present study examined the psycho-emotional factors that affect the retention intention among advanced beginner-stage nurses. Methods: A cross-sectional study was conducted using a convenience sample of 118 nurses with a work experience of at least one to three years of work experience in a university hospital in Suwon, Korea. Structured questionnaires were used to assess retention intention, emotional labor, and resilience. Multiple regression analysis was used to examine factors affecting retention intention. Results: Retention intention had a moderate mean score (4.75 out of 8). Factors influencing participants' retention intention were founded in the order of resilience (β=.29, p<.001) and emotional labor (β=-.20, p=.011) after adjusting nursing satisfaction as a covariate. The multiple regression model accounted for 42% of the variance in retention intention (p<.001). Conclusion: Resilience and emotional labor may be primary factors influencing retention intention of advanced beginner-stage nurses. Therefore, this study finding suggested that psycho-emotional factors such as emotional labor and resilience should be considered while designing programs to increase nurses' retention intention.

Keywords

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