Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
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The Effect of Mentoring on the Mentor's Job Satisfaction: Mediating Effects of Personal Learning and Self-efficacy

멘토링이 멘토의 직무만족도에 미치는 영향: 개인학습 및 자기효능감의 매개효과

  • Lee, In Hong (Graduate School of Ventures, Hoseo University, Department of Information Mnangement) ;
  • Dong, Hak Lim (Graduate School of Ventures, Hoseo University, Department of Information Mnangement)
  • 이인홍 (호서대학교 벤처대학원 정보경영학과) ;
  • 동학림 (호서대학교 벤처대학원 정보경영학과)
  • Received : 2023.05.04
  • Accepted : 2023.06.28
  • Published : 2023.06.30
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Abstract

The recent Fourth Industrial Revolution is accelerating changes due to digital transformation. According to this trend, the existing start-up paradigm is changing, and new business models based on new technologies and creative ideas are emerging. In addition, the diversity of mentoring relationships and environments such as online mentoring, reverse mentoring, group mentoring, and multiple mentoring is also increasing. However, most mentors in their 50s and 60s, who are mainly active in the start-up field, have been able to help mentees a lot based on their own experience and expertise, but they are having difficulty responding to the changing environment due to a lack of understanding and experience of new technologies and environments. To cope with these changes well, mentors must constantly study, acquire and apply the latest technologies to improve their understanding of new technologies and the environment. In addition, it is necessary to have an understanding and respect for the diversity of mentoring relationships and environments, and to maximize the effectiveness of mentoring by actively utilizing them. Therefore, mentors should recognize that they directly affect the growth and development of mentees, constantly acquire new knowledge and skills to maintain and develop expertise, and actively deliver their knowledge and experiences to mentees. Therefore, in this study, was tried to empirically analyze the relationship between mentoring's influence on mentor's job satisfaction through mentor's personal learning and self-efficacy. The results of the empirical analysis were as follows. Among the functions of mentoring, career function and role modeling were found to have a positive effect on both personal learning and self-efficacy, which are parameters, and job satisfaction, which is a dependent variable. On the other hand, psychological and social functions have a positive effect on personal learning, but they do not have an effect on self-efficacy and job satisfaction. In addition, as a result of analyzing the mediating effect, all mediating effects were confirmed for career functions, and only the mediating effect of self-efficacy was confirmed for role modeling. Through this study, mentoring is an important factor in promoting job satisfaction, personal learning and self-efficacy, and this study can be said to be academically and practically meaningful in that it confirmed personal learning and self-efficacy as factors that increase mentor's job satisfaction, and the focus of mentoring research was shifted from mentee to mentor to study the impact of mentoring on mentors.

최근의 4차 산업혁명은 디지털 전환에 따른 변화를 가속화하고 있다. 이러한 추세에 따라 기존의 창업 패러다임이 변화하고, 새로운 기술과 창조적인 아이디어에 의한 신규 비즈니스 모델이 등장하고 있다. 또한, 온라인 멘토링(e-mentoring), 역 멘토링(reverse mentoring), 그룹 멘토링, 다중 멘토링(Multiple mentoring) 등 멘토링 관계 및 환경의 다양성도 증가하고 있다. 하지만, 창업 현장에서 주로 활동하고 있는 5060세대 대부분의 멘토는 그동안 자기 경험과 전문성에 기반하여, 멘티에게 많은 도움을 줄 수 있었지만, 새로운 기술과 환경에 대한 이해도 및 경험 부족으로, 변화하는 환경에 대응하는 데 많은 어려움을 겪고 있다. 이러한 변화에 잘 대처하기 위해서는 새로운 기술과 환경에 대한 이해도를 높이기 위해 끊임없이 공부해야 하며, 최신 기술을 습득하고 적용해 나가야 한다. 또한 멘토링 관계와 환경의 다양성에 대한 이해와 존중을 갖추어야 하고, 이를 적극적으로 활용하여 멘토링의 효과를 극대화할 수 있어야 한다. 그리고 멘토는 멘티의 성장과 발전에 직접적으로 영향을 미치는 존재임을 인식하고, 끊임없이 새로운 지식과 기술을 습득하여 전문성을 유지하고 발전시켜야 하며, 자신의 지식과 경험을 잘 정리하여 멘티에게 적극적으로 전달해야 한다. 이에 본 연구에서는 멘토링이 멘토의 개인학습 및 자기효능감을 통해 멘토의 직무만족도에 미치는 영향 관계에 대해서 실증적으로 분석하고자 했다. 실증 분석 결과는 다음과 같다. 멘토링의 기능 중 경력 기능과 역할 모델링은 매개변수인 개인학습 및 자기효능감과 종속변수인 직무만족도에 대하여 모두 긍정적인 영향을 미치는 것으로 나타났다. 반면 심리·사회적 기능은 개인학습에 대해서는 긍정적인 영향을 미치지만, 자기효능감과 직무만족도에 대해서는 영향을 미치지 못하는 것으로 나타났다. 그리고 매개효과를 분석한 결과, 경력 기능에 대해서는 매개효과가 모두 확인되었으며 역할모델링에 대해서는 자기효능감의 매개효과만이 확인되었다. 본 연구를 통해 멘토링이 직무만족도, 개인학습 및 자기효능감을 촉진하는 중요한 요소이며, 멘토의 만족도를 높이는 요인으로 개인학습과 자기효능감을 확인하였다는 점과 멘토링에 관한 연구의 초점을 멘티에서 멘토로 옮겨 멘토링이 멘토에게 미치는 영향을 연구하였다는 점에서 학술적 및 실무적으로 의미 있는 연구라 할 수 있을 것이다.

Keywords

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