Journal of Korean society of Dental Hygiene (한국치위생학회지)

Korean Society of Dental Hygiene (한국치위생학회)
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Domestic dental medical dispute mediation cases in the past 5 years

최근 5년간 국내 치과의료분쟁 조정사례

  • Sun-Mi Lee (Department of Dental Hygiene, Dongnam Health University) ;
  • Seon-Ju Sim (Department of Dental Hygiene, Baekseok University)
  • Received : 2023.05.18
  • Accepted : 2023.06.20
  • Published : 2023.06.30
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Abstract

Using statistical data from the Korean Medical Dispute Mediation and Arbitration Agency, we summarized some dental cases to provide fundamental information for planning systematic treatment and delivering adequate explanation during patient counseling to avoid dental medical disputes. The current status of applications for dental medical dispute mediation is 246 cases (18.8%) in 2017, 277 cases (21.2%) in 2018, 307 cases (23.5%) in 2019, 235 cases (18.0%) in 2020, and 244 cases (18.6%) in 2021, with a 3.8% increase in disgrace compared with that shown in the previous year. Implants accounted for the highest percentage of dental medical disputes at 23.0%. The mediation initiated by dental medical practices was approximately 60% on average. Adjustment success rates of dental practices were 59.8% in 2017, 66.7% in 2018, 66.2% in 2019, 59.2% in 2020, and 67.8% in 2021; in addition, the adjustment success rate of periodontal treatment was the highest at 80.0%. Minimizing medical accidents should be a top priority to avoid medical disputes as much as possible; therefore, efforts are needed to build trust with patients.

Keywords

Acknowledgement

This study was conducted with a research grant support from Dongnam Health University (2023-001).

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