DOI QR코드

DOI QR Code

The Effects of Job Demand-control-support Profiles on Presenteeism: Evidence from the Sixth Korean Working Condition Survey

  • Ari Min (Department of Nursing, Chung-Ang University) ;
  • Hye Chong Hong (Department of Nursing, Chung-Ang University)
  • Received : 2022.08.01
  • Accepted : 2022.12.07
  • Published : 2023.03.30

Abstract

Background: Presenteeism is closely related to work performance, work quality and quantity, and productivity at work. According to the job demand-control-support model, job demand, job control, and support play important roles in presenteeism. The present study investigated job characteristics profiles based on the job demand-control-support model and identify the association between job characteristics profiles and presenteeism. Methods: This secondary data analysis used the Sixth Korean Working Condition Survey, a nationwide cross-sectional dataset. The study included 25,361 Korean wage workers employed in the workplace with two or more workers. Participants were classified into four job characteristics profiles based on the job demand-control-support model, using latent profile analysis, and logistic regression was performed to examine the association between study variables. Results: Overall, 11.0 % of study participants reported experience of presenteeism in the past 12 months. Age, sex, location, monthly income, shift work, work hours, health problems, and sleep disturbances were significantly associated with presenteeism. The rate of presenteeism was the highest in the passive isolate group. The passive collective, active collective, and low-stain collective groups had a 23.0%, 21.0%, and 29.0% lower likelihood of experiencing presenteeism, respectively, than the passive isolate group. Conclusions: The job demand-control-support profiles and the risk of presenteeism were significantly associated. The most significant group that lowered the experience of presenteeism was the low-strain collective group, which had a low level of demand and high levels of control and support. Therefore, we need a policy to reduce job demand and increase job control and support at the organizational and national levels.

Keywords

Acknowledgement

We thank the Safety and Health Policy Research Department (Occupational Safety and Health Research Institute) for offering raw data from KWCS (Korean Working Conditions Survey). The paper's contents are solely the responsibility of the author and do not necessarily represent the official views of the OSHRI.

References

  1. Aysun K, Bayram S, . Determining the level and cost of sickness presenteeism among hospital staff in Turkey. Int J Occup Saf Ergon 2017;19:1-9. https://doi.org/10.1080/10803548.2016.1274159. 
  2. Johns G. Presenteeism in the workplace: a review and research agenda. J Organ Behav 2010;31:519-42.. https://psycnet.apa.org/doi/10.1002/job.630. 
  3. Li Y, Zhang J, Wang S, Guo S. The effect of presenteeism on productivity loss in nurses: the mediation of health and the moderation of general self-efficacy. Front Psychol 2019 Jul 31;10:1745. https://doi.org/10.3389/fpsyg.2019.01745. 
  4. Howarth A, Quesada J, Silva J, Judycki S, Mills PR. The impact of digital health interventions on health-related outcomes in the workplace: a systematic review. Digit Health 2018;4:2055207618770861. https://doi.org/10.1177/2055207618770861. 
  5. Allen D, Hines EW, Pazdernik V, Konecny LT, Breitenback E. Four-year review of presenteeism data among employees of a large United States health care system: a retrospective prevalence study. Hum Resour Health 2018;16:59. https://doi.org/10.1186/s12960-018-0321-9. 
  6. Reuter M, Wahrendorf M, Di Tecco C, Probst TM, Ruhle S, Ghezzi V, Barbaranelli C, Iavicoli S, Dragano N. Do temporary workers more often decide to work while sick? Evidence for the link between employment contract and presenteeism in Europe. Int J Environ Res Public Health 2019 May 27;16(10):1868. https://doi.org/10.3390/ijerph16101868. 
  7. Maestas NA, Mullen KJ, Rennane S. Absenteeism and presenteeism among American workers. J Disabil Policy Stud 2021;32:13-23. https://doi.org/10.1177/1044207320933211. 
  8. Min A, Kang M, Park H. Global prevalence of presenteeism in the nursing workforce: a meta-analysis of 28 studies from 14 countries. J Nurs Manag 2022 May 20. https://doi.org/10.1111/jonm.13688. 
  9. Miraglia M, Johns G. Going to work ill: a meta-analysis of the correlates of presenteeism and a dual-path model. J Occup Health Psychol 2016;21:21-283. https://doi.org/10.1037/ocp0000015. 
  10. Karasek R, Theorell T. Healthy work: stress, productivity, and the reconstruction of working life. NewYork: Basic Books; 1990. 
  11. Karasek RA. Job demands, job decision latitude, and mental strain: implications for job redesign. Adm Sci Q 1979;24:285-308. https://doi.org/10.2307/2392498. 
  12. Mai HB, Kim J. The role of job resources in the relationship between job demands and work-related musculoskeletal disorders among hospital nurses in Thua Thien Hue Province, Vietnam. Int J Environ Res Public Health 2022 Apr 14;19(8):4774. https://doi.org/10.3390/ijerph19084774. 
  13. Del Pozo-Antunez JJ, Ariza-Montes A, Fernandez-Navarro F, Molina-Sanchez H. Effect of a job demand-control-social support model on accounting professionals' health perception. Int J Environ Res Public Health 2018 Nov 1;15(11):2437. https://doi.org/10.3390/ijerph15112437. 
  14. Portoghese I, Galletta M, Leiter MP, Finco G, d'Aloja E, Campagna M. Job demand-control-support latent profiles and their relationships with interpersonal stressors, job burnout, and intrinsic work motivation. Int J Environ Res Public Health 2020;17(24):9430. https://doi.org/10.3390/ijerph17249430. 
  15. Jourdain G, Vezina M. How psychological stress in the workplace influences presenteeism propensity: a test of the demand-control-support model. Eur J Work Organ Psychol 2014;23:483-96. https://doi.org/10.1080/1359432X.2012.754573. 
  16. Gerich J. Sickness presenteeism as coping behaviour under conditions of high job control. Ger J Hum Resour Manag 2019;33:96-112. https://doi.org/10.1177/2397002218794837. 
  17. Kim SJ, Kim KT. Sickness absence and sickness presenteeism in Korea: implications for the introduction of a new sick pay scheme. Korea Institute for Health and Social Affairs. Res Brief 2020;63:1-8. ResearchinBrief.2020.N063.pdf(kihasa.re.kr). 
  18. Kwon MJ. Occupational health inequalities by issues on gender and social class in labor market: absenteeism and presenteeism across 26 OECD countries. Front Public Health 2020;8(84):4. https://doi.org/10.3389/fpubh.2020.00084. 
  19. Yi JS, Kim H. Factors related to presenteeism among South Korean workers exposed to workplace psychological adverse social behavior. Int J Environ Res Public Health 2020;17(10):3472. https://doi.org/10.3390/ijerph17103472. 
  20. Kim J, Kim YK, Leem SH, Won JU. Association between job-related stress and experience of presenteeism among Korean workers stratified on the presence of depression. Ann Occup Environ Med 2019 Jan;31(1):e26. https://doi.org/10.35371/aoem.2019.31.e26. 
  21. von Eye A, Bergman LR. Research strategies in developmental psychopathology: dimensional identity and the person-oriented approach. Dev Psychopathol 2003;15(3):553-80. https://doi.org/10.1017/S0954579403000294. 
  22. Weller BE, Bowen NK, Faubert SJ. Latent class analysis: a guide to best practice. J Black Psychol 2020;46:287-311. https://doi.org/10.1177/0095798420930932. 
  23. Fan W, Moen P, Kelly EL, Hammer LB, Berkman LF. Job strain, time strain, and well-being: a longitudinal, person-centered approach in two industries. J Vocat Behav 2019 Feb;110(Pt A):102-16. https://doi.org/10.1016/j.jvb.2018.10.017. 
  24. Mauno S, Makikangas A, Kinnunen U. A longitudinal person-centred approach to the job demands-control model. Eur J Work Organ Psychol 2016;25(6):914-27. https://doi.org/10.1080/1359432X.2016.1187135. 
  25. Gameiro M, Chambel MJ, Carvalho VS. A person-centered approach to the job demands-control model: a multifunctioning test of addictive and buffer hypotheses to explain burnout. Int J Environ Res Public Health 2020;17:8871. https://doi.org/10.3390/ijerph17238871. 
  26. Kim YS, Rhee KY, Oh MJ, Park J. The validity and reliability of the second Korean Working Conditions. Surv Saf Health Work 2013;4:111-6. https://doi.org/10.1016/j.shaw.2013.05.001. 
  27. Nylund KL, Asparouhov T, Muthen BO. Deciding on the number of classes in latent class analysis and growth mixture modeling: A Monte Carlo simulation study. Struct Equ Model Multidiscip J 2007;14:535-69. https://doi.org/10.1080/10705510701575396. 
  28. Lui J, Andres EB, Johnston JM. Presenteeism exposures and outcomes amongst hospital doctors and nurses: a systematic review. BMC Health Serv Res 2018;18:985. https://doi.org/10.1186/s12913-018-3789-z. 
  29. Kinman G. Sickness presenteeism at work: prevalence, costs and management. Br Med Bull 2019;129:69-78. https://doi.org/10.1093/bmb/ldy043. 
  30. McKevitt C, Morgan M, Dundas R, Holland WW. Sickness absence and 'working through' illness: a comparison of two professional groups. J Public Health Med 1997;19:295-300. https://doi.org/10.1093/oxfordjournals.pubmed.a024633. 
  31. Jeon SH, Leem JH, Park SG, Heo YS, Lee BJ, Moon SH, Jung DY, Kim HW. Association among working hours, occupational stress, and presenteeism among wage workers: results from the Second Korean Working Conditions Survey. Ann Occup Environ Med 2014;26:6. https://doi.org/10.1186/2052-4374-26-6. 
  32. Bakker AB, Demerouti E. The job demands-resources model: state of the art. J Manage Psychol 2007;22(3):309-28. https://doi.org/10.1108/02683940710733115. 
  33. Demerouti E, Bakker AB, Nachreiner F, Schaufeli WB. The job demands-resources model of burnout. J Appl Psychol 2001;86:499-512.. https://psycnet.apa.org/doi/10.1037/0021-9010.86.3.499. 
  34. Saijo Y, Yoshioka E, Nakagi Y, Kawanishi Y, Hanley S, Yoshida T. Social support and its interrelationships with demand-control model factors on presenteeism and absenteeism in Japanese civil servants. Int Arch Occup Environ Health 2017;90:539-53. https://doi.org/10.1007/s00420-017-1218-y. 
  35. Kubicek B, Korunka C, Tement S. Too much job control? Two studies on curvilinear relations between job control and eldercare workers' well-being. Int J Nurs Stud 2014;51:1644-53. https://doi.org/10.1016/j.ijnurstu.2014.05.005. 
  36. Ng TWH, Feldman DC. The moderating effects of age in the relationships of job autonomy to work outcomes. Work Aging Retire 2014;1:64-78. https://doi.org/10.1093/workar/wau003. 
  37. Hoge T, Hornung S. Perceived flexibility requirements: exploring mediating mechanisms in positive and negative effects on worker well-being. Econ Ind Democr 2015;36:407-30. https://doi.org/10.1177/0143831X13511274. 
  38. Kubicek B, Paskvan M, Bunner J. The bright and dark sides of job autonomy. In: Job demands in a changing world of work: impact on workers' health and performance and implications for research and practice. Cham, Switzerland: Springer International Publishing/Springer Nature; 2019. p. 45-63. 
  39. Kelliher C, Anderson D. Doing more with less? Flexible working practices and the intensification of work. Hum Relat 2010;63:83-106. https://doi.org/10.1177/0018726709349199. 
  40. Coffeng JK, Hendriksen IJ, Duijts SF, Twisk JW, van Mechelen W, Boot CR. Effectiveness of a combined social and physical environmental intervention on presenteeism, absenteeism, work performance, and work engagement in office employees. J Occup Environ Med 2014;56:258-65. https://doi.org/10.1097/JOM.0000000000000116. 
  41. Yang T, Ma T, Liu P, Liu Y, Chen Q, Guo YM, Zhang S, Deng J. Perceived social support and presenteeism among healthcare workers in China: the mediating role of organizational commitment. Environ Health Prev Med 2019;24:55. https://doi.org/10.1186/s12199-019-0814-8. 
  42. Cho YS, Park JB, Lee KJ, Min KB, Baek CI. The association between Korean workers' presenteeism and psychosocial factors within workplaces. Ann Occup Environ Med 2016;28:41. https://doi.org/10.1186/s40557-016-0124-1. 
  43. Wang J, Schmitz N, Smailes E, Sareen J, Patten S. Workplace characteristics, depression, and health-related presenteeism in a general population sample. J Occup Environ Med 2010;52:836-42. https://doi.org/10.1097/JOM.0b013e3181ed3d80. 
  44. Mori T, Nagata T, Nagata M, Odagami K, Mori K. Perceived supervisor support for health affects presenteeism: a cross-sectional study. Int J Environ Res Public Health 2022;19(7):4340.. https://doi:10.3390/ijerph19074340. 
  45. Zhang J, Wang S, Wang W, Shan G, Guo S, Li Y. Nurses' job insecurity and emotional exhaustion: the mediating effect of presenteeism and the moderating effect of supervisor support. Front Psychol 2020;11:2239. https://doi.org/10.3389/fpsyg.2020.02239. 
  46. Baeriswyl S, Krause A, Elfering A, Berset M. How workload and co-worker support relate to emotional exhaustion: the mediating role of sickness presenteeism. Int J Stress Manag 2017;24:52-73.. https://psycnet.apa.org/doi/10.1037/str0000018. 
  47. Allemann A, Siebenhuner K, Hammig O. Predictors of presenteeism among hospital employees-a cross-sectional questionnaire-based study in Switzerland. J Occup Environ Med 2019;6:1004-10. https://doi.org/10.1097/JOM.0000000000001721. 
  48. Min A, Kang M, Hong HC. Sickness presenteeism in shift and non-shift nurses: using the Fifth Korean Working Conditions Survey. Int J Environ Res Public Health 2021;18(6):3236.. https://doi:10.3390/ijerph18063236. 
  49. Letvak S. We cannot ignore nurses' health anymore: a synthesis of the literature on evidence-based strategies to improve nurse health. Nurs Adm Q 2013;37:295-308. https://doi.org/10.1097/NAQ.0b013e3182a2f99a. 
  50. Gingerich SB, Seaverson E, Anderson DR. Association between sleep and productivity loss among 598 676 employees from multiple industries. Am J Health Promot 2018;32:1091-4. https://doi.org/10.1177/0890117117722517. 
  51. Kadotani H, Takami M, Nishikawa K, Sumi Y, Nakabayashi T, Fujii Y, Matsuo M, Yamada N. 0354 Insomnia is associated with presenteeism in Japanese city government employees. Sleep 2018;41. https://doi.org/10.1093/sleep/zsy061.353.A136eA136. 
  52. Wee LH, Yeap L, Chan C, Wong JE, Jamil NA, Swarna Nantha Y, Siau CS. Anteceding factors predicting absenteeism and presenteeism in urban area in Malaysia. BMC Public Health 2019;19:540. https://doi.org/10.1186/s12889-019-6860-8. 
  53. Johnson JV, Hall EM. Job strain, Work place social support, and cardiovascular disease: A cross-sectional study of a random sample of the Swedish working population. Am J Public Health 1988;78:1336-42. https://doi.org/10.2105/AJPH.78.10.1336.