한국환경과학회지 (Journal of Environmental Science International)

  • 제32권3호
  • /
  • Pages.149-159
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  • 2023
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  • 1225-4517(pISSN)
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  • 2287-3503(eISSN)
한국환경과학회 (The Korean Environmental Sciences Society)
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사회취약계층의 숲체험교육 질적향상 방안을 위한 중요도-만족도 분석

Importance-Performance Analysis for the Quality Improvement of Forest Experience Education for Vulnerable Social Groups

  • Se-Ik Park (Department of Forestry, Jeonbuk National University) ;
  • Byung-Jun Ko (Department of Forestry, Jeonbuk National University) ;
  • Hee-Jung Park (Department of Forestry, Jeonbuk National University) ;
  • Yong-Lak Choi (Department of Forestry, Jeonbuk National University) ;
  • Sang-Hyun Lee (Department of Forest Environment Science, Jeonbuk National University)
  • 투고 : 2022.11.17
  • 심사 : 2023.02.27
  • 발행 : 2023.03.31
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초록

This study aimed to improve the level of satisfaction and service quality of a forest experience education program for vulnerable social groups by administering a survey problems of the program and suggested improvements. 428 participants in the program. Reliability analysis of the survey yielded values of, Cronbach's α value was higher than 0.8 for all items, indicating very high reliability. Importance-performance analysis (IPA), a method of measuring and comparing the degree of satisfaction, found two factors: "first need for correction" which included "diversity of programs" and "professionalism of programs"; and "the need for sustained effort" which included "benefits of programs", "the role of program instructors" and "the interest of programs". Previously, forest experience education focused on programs involving base expansion and promotion, or quantitative expansion education. Therefore, this study is meaningful in providing basic data on forest experience education for vulnerable social groups.

키워드

참고문헌

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