Informatization Policy (정보화정책)

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A Critical Review on Platform Business and Government Regulation Alignment

디지털경제 시대의 플랫폼비즈니스와 정부규제에 관한 리뷰: 디지털플랫폼 속성과 정부규제 유형을 중심으로

  • Sungsoo Hwang (Department of Public Administration, Yeungnam University) ;
  • Sung-Geun Kim (Korean Institute of Public Administration) ;
  • Junghyun Yoon (Department of Business Administration, Yeungnam University)
  • Received : 2023.02.28
  • Accepted : 2023.03.17
  • Published : 2023.03.31
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Abstract

This review article summarizes the issues around platform business with government regulation. We illustrated types and characteristics of platform business. We examined the current policy tools and government activities for regulating platform business in a digital economy. Policy tools of government regulation for platform business are not suitable or fit at times. We suggest an approach to look at the fit of platform business types and regulation policy tools. We also offer a policy recommendation to define situations whether to focus on minimizing conflicts among stakeholder or invite them to participate in anticipatory decision making process for new technology market.

이 리뷰논문에서는 디지털경제 시대의 플랫폼 기업과 플랫폼 비즈니스의 유형, 속성에 대해 알아보고 정부규제의 정책수단과의 정합성에 대해 현황, 쟁점, 전망을 정리하였다. 디지털경제의 등장과 더불어 플랫폼 기업들의 파급력, 규제 및 갈등 관련 이슈, 신산업과 구산업의 갈등, 플랫폼 노동문제 등의 쟁점이 논의되었다. 우리나라 정부의 민간플랫폼 자율기구 발족·운영지원, 범부처 플랫폼 정책협의체 운영, 자율규제 근거 법제화 추진 등의 노력이 진행되는 현황도 확인하였다. 책임소재에 대한 갈등의 감지된 편익과 비용이 분산된 사례는 명확한 행위자가 보이지 않아 사회 전체적으로는 혼동이 가중될 것이며, 둘 다 집중된 경우는 반대로 명확한 행위자끼리의 갈등이 가중될 것이라는 예상을 제시하였다. 그리고 혼돈과 갈등의 해소를 위해서는 이해관계자를 적극 참여시키는 형식을 도입하는 규제 거버넌스 개선과 갈등관리 역량 강화를 제시하는 기존 연구들을 종합·정리하였다.

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