DOI QR코드

DOI QR Code

Pathway Analysis on the Effects of Nursing Informatics Competency, Nursing Care Left Undone, and Nurse Reported Quality of Care on Nursing Productivity among Clinical Nurses

간호정보역량, 미완료간호, 환자간호의 질이 간호생산성에 미치는 영향에 관한 경로분석

  • Yu, Mi (College of Nursing, Institute of Health Sciences, Gyeongsang National University) ;
  • Kim, Se Young (Department of Nursing, Changwon National University) ;
  • Ryu, Ji Min (Department of Nursing, Gyeongsang National University Hospital)
  • 유미 (경상국립대학교 간호대학, 건강과학연구원) ;
  • 김세영 (국립창원대학교 간호학과) ;
  • 류지민 (경상국립대학교병원 간호부)
  • Received : 2022.09.13
  • Accepted : 2023.03.15
  • Published : 2023.04.30

Abstract

Purpose: Nursing informatics competency is used to manage and improve the delivery of safe, high-quality, and efficient healthcare services in accordance with best practices and professional and regulatory standards. This study examined the relationship between nursing informatics competency (NIC), nursing care left undone, and nurse reported quality of care (NQoC) and nursing productivity. A path model for their effects on nursing productivity among clinical nurses was also established. Methods: Data were collected using structured questionnaires answered by 192 nurses working in a tertiary hospital located in J city, Korea, and analyzed using SPSS/WIN 23.0 and AMOS 21.0 program. Results: The fit indices of the alternative path model satisfied recommended levels χ2 = .11 (p = .741), normed χ22 /df) = .11, SRMR = .01, RMSEA = .00, GFI = 1.00, NFI = 1.00, AIC = 18.11. Among the variables, NIC (β = .44, p < .001), NQoC (β = .35, p < .001) had a direct effect on nursing productivity. Due to the mediating effect of NQoC on the relationship between NIC and nursing productivity, the effect size was .14 (95% CI .08~.24). Meanwhile, nursing care left undone through NQoC in the relationship between NIC and nursing productivity, has a significant mediation effect (estimate .01, 95% CI .00~.03). The explanatory power of variables was 44.0%. Conclusion: Education and training for enhancing NIC should be provided to improve nursing productivity, quality of care and to reduce missed nursing care. Furthermore, monitoring the quality of nursing care and using it as a productivity index is essential.

Keywords

Acknowledgement

This study was supported by Gyeongsang National University.

References

  1. Chang J, Poynton MR, Gassert CA, Staggers N. Nursing informatics competencies required of nurses in Taiwan. International Journal of Medical Informatics. 2011;80(5):332-340. https://doi.org/10.1016/j.ijmedinf.2011.01.011
  2. Hannah KJ, Hussey P, Kennedy MA, Ball MJ. Introduction to nursing informatics. 4th ed. London: Springer; 2015. p. 1-469.
  3. Staggers N, Gassert CA, Curran C. A Delphi study to determine informatics competencies for nurses at four levels of practice. Nursing Research. 2002;51(6):383-390. https://doi.org/10.1097/00006199-200211000-00006
  4. Staggers N, Gassert CA, Curran C. Informatics competencies for nurses at four levels of practice. Journal of Nursing Education. 2001;40(7):303-316. https://doi.org/10.3928/0148-4834-20011001-05
  5. Canadian Association of Schools of Nursing (CASN). Nursing informatics. Entry-to-practice competencies for registered nurses [Internet]. Ottawa: CASN; c2012 [cited 2022 Aug 13]. Available from: https://www.casn.ca/2014/12/ nursing-informatics-entry-practice-competencies-registered-nurses-2/
  6. Hunter KM, McGonigle DM, Hebda TL. TIGER-based measurement of nursing informatics competencies: The development and implementation of an online tool for self-assessment. Journal of Nursing Education and Practice. 2013;3(12):70-80. https://doi.org/10.5430/jnep.v3n12p70
  7. Lee JM, Gang IS, Yu SJ. The influence of nursing informatics competency on job-satisfaction and nursing performance. The Korean Journal of Health Service Management. 2015;9(1):109-122. https://doi.org/10.12811/kshsm.2015.9.1.109
  8. Kalisch BJ, Xie B. Errors of omission: Missed nursing care. Western Journal of Nursing Research. 2014;36(7):875-890. https://doi.org/10.1177/0193945914531859
  9. Ausserhofer D, Zander B, Busse R, Schubert M, De Geest S, Rafferty AM, et al. Prevalence, patterns and predictors of nursing care left undone in European hospitals: Results from the multicountry cross-sectional RN4CAST study. BMJ Quality & Safety. 2014;23(2):126-135. https://doi.org/10.1136/bmjqs-2013-002318
  10. Jones TL, Hamilton P, Murry N. Unfinished nursing care, missed care, and implicitly rationed care: State of the science review. International Journal of Nursing Studies. 2015;52(6):1121-1137. https://doi.org/10.1016/j.ijnurstu.2015.02.012
  11. Park JY, Hwang JI. Relationships among non-nursing tasks, nursing care left undone, nurse outcomes and medical errors in integrated nursing care wards in small and medium-sized general hospitals. Journal of Korean Academy of Nursing. 2021;51(1):27-39. https://doi.org/10.4040/jkan.20201
  12. Kim EY, Oh YK. Factors influencing care left undone among newly graduated nurses. Journal of East-West Nursing Research. 2019;25(1):33-40. https://doi.org/10.14370/jewnr.2019.25.1.33
  13. MacPhee M, Dahinten VS, Havaei F. The impact of heavy perceived nurse workloads on patient and nurse outcomes. Administrative Sciences. 2017;7(1):7. https://doi.org/10.3390/admsci7010007
  14. American Association of Colleges of Nursing (AACN). The essentials: Core competencies for professional nursing education [Internet]. Washington, DC: AACN; c2021 [cited 2022 Aug 13]. Available from: https://www.aacnnursing.org/ Portals/42/AcademicNursing/pdf/Essentials-2021.pdf
  15. Kwak SY, Kim YS, Lee KJ, Kim M. Influence of nursing informatics competencies and problem-solving ability on nursing performance ability among clinical nurses. The Journal of Korean Academic Society of Nursing Education. 2017;23(2):146-155. https://doi.org/10.5977/jkasne.2017.23.2.146
  16. Jung IO, Han JH. The effect of emotional labor, nursing informatics competency and nursing service environment on nursing performance of convalescent hospital nurse. Journal of the Korea Academia-Industrial Cooperation Society. 2020;21(10):334-344. https://doi.org/10.5762/KAIS.2020.21.10.334
  17. Stalpers D, Van Der Linden D, Kaljouw MJ, Schuurmans MJ. Nurse-perceived quality of care in intensive care units and associations with work environment characteristics: A multicentre survey study. Journal of Advanced Nursing. 2017;73(6):1482-1490. https://doi.org/10.1111/jan.13242
  18. McHugh MD, Stimpfel AW. Nurse reported quality of care: A measure of hospital quality. Research in Nursing & Health. 2012;35(6):566-575. https://doi.org/10.1002/nur.21503
  19. Holcomb BR, Hoffart N, Fox MH. Defining and measuring nursing productivity: A concept analysis and pilot study. Journal of Advanced Nursing. 2002;38(4):378-386. https://doi.org/10.1046/j.1365-2648.2002.02200.x
  20. Geun HG, Park E. Influence of emotional intelligence, communication, and organizational commitment on nursing productivity among Korean nurses. Journal of Korean Academy of Community Health Nursing. 2019;30(2):226-233. https://doi.org/10.12799/jkachn.2019.30.2.226
  21. Kim M, Park ML, Nam HA. Factors affecting the nursing productivity of clinical nurses. Journal of the Korea Society of Computer and Information. 2020;25(12):235-242. https://doi.org/10.9708/jksci.2020.25.12.235
  22. Cho HK., Choi YJ, Jeon MK, Jung GH. Factors affecting nursing productivity of clinical nurses: Focused on emotional intelligence and burnout. The Journal of the Korea Contents Association. 2015;15(9):307-316. https://doi.org/10.5392/JKCA.2015.15.09.307
  23. McNeese-Smith D. Job satisfaction, productivity, and organizational commitment. The result of leadership. Journal of Nursing Administration. 1995;25(9):17-26. https://doi.org/10.1097/00005110-199509000-00006
  24. Lee HJ. Predictors of job performance, work satisfaction, and productivity among Korean hospital nurses. Journal of Korean Academy of Nursing. 2001;31(4):571-583. https://doi.org/10.4040/jkan.2001.31.4.571
  25. Park KO. A study of variables related to nursing productivity. The Journal of Nurses Academic Society. 1994;24(4):584-596. https://doi.org/10.4040/jnas.1994.24.4.584
  26. Letvak SA, Ruhm CJ, Gupta SN. Nurses' presenteeism and its effects on self-reported quality of care and costs. American Journal of Nursing. 2012;112(2):30-38; quiz 48, 39. https://doi.org/10.1097/01.NAJ.0000411176.15696.f9
  27. Prakash A, Jha SK, Prasad KD, Singh AK. Productivity, quality and business performance: An empirical study. International Journal of Productivity and Performance Management. 2017;66(1):78-91. https://doi.org/10.1108/IJPPM-03-2015-0041
  28. Faul F, Erdfelder E, Buchner A, Lang AG. Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses. Behavior Research Methods. 2009;41(4):1149-1160. https://doi.org/10.3758/BRM.41.4.1149
  29. Song TM, Kim GS. Structural equation modeling for health and welfare research. Seoul: Hannarae Academy; 2012. p. 32.
  30. Jang SM, Kim J. A study on nursing informatics competence of clinical nurses: Applying focus group interview. The Journal of Korean Academic Society of Nursing Education. 2020;26(3):299-310. https://doi.org/10.5977/jkasne.2020.26.3.299
  31. Alharbi AA. The impact of nurse work environment on nurse outcomes, nurse-perceived quality of care and patient safety in Saudi Arabia [master's thesis]. Vancouver: University of British Columbia; 2018. p. 1-137.
  32. Lake ET, Hallowell SG, Kutney-Lee A, Hatfield LA, Del Guidice M, Boxer BA, et al. Higher quality of care and patient safety associated with better NICU work environments. Journal of Nursing Care Quality. 2016;31(1):24-32. https://doi.org/10.1097/NCQ.0000000000000146
  33. Tvedt C, Sjetne IS, Helgeland J, Bukholm G. An observational study: Associations between nurse-reported hospital characteristics and estimated 30-day survival probabilities. BMJ Quality & Safety. 2014;23(9):757-764. https://doi.org/10.1136/bmjqs-2013-002781
  34. Cho H, Pavek K, Steege L. Workplace verbal abuse, nursereported quality of care and patient safety outcomes among early-career hospital nurses. Journal of Nursing Management. 2020;28(6):1250-1258. https://doi.org/10.1111/jonm.13071
  35. Stimpfel AW, Djukic M, Brewer CS, Kovner CT. Common predictors of nurse-reported quality of care and patient safety. Health Care Management Review. 2019;44(1):57-66. https://doi.org/10.1097/HMR.0000000000000155
  36. Yu M, Park CG, Lee S. Predictors of nurse-reported quality of care in neonatal intensive care units in Korea. Journal of Pediatric Nursing. 2021;60:e24-e30. https://doi.org/10.1016/j.pedn.2021.02.015
  37. Kalisch BJ, Landstrom GL, Hinshaw AS. Missed nursing care: A concept analysis. Journal of Advanced Nursing. 2009;65(7):1509-1517. https://doi.org/10.1111/j.1365-2648.2009.05027.x
  38. Chaboyer W, Harbeck E, Lee BO, Grealish L. Missed nursing care: An overview of reviews. The Kaohsiung Journal of Medical Sciences. 2021;37(2):82-91. https://doi.org/10.1002/kjm2.12308
  39. Hwang JI, Park HA. Factors associated with nurses' informatics competency. Computers, Informatics, Nursing. 2011;29(4):256-262. https://doi.org/10.1097/NCN.0b013e3181fc3d24
  40. Kalisch B, Tschannen D, Lee H. Does missed nursing care predict job satisfaction? Journal of Healthcare Management. 2011;56(2):117-131; discussion 132-133. https://doi.org/10.1097/00115514-201103000-00007 Erratum in: Journal of Healthcare Management. 2011;56(3):150.
  41. Chung SY, Staggers N. Measuring nursing informatics competencies of practicing nurses in Korea: Nursing Informatics Competencies Questionnaire. Computers, Informatics, Nursing. 2014;32(12):596-605. https://doi.org/10.1097/CIN.0000000000000114
  42. Roth AV, Jackson WE 3rd. Strategic determinants of service quality and performance: Evidence from the banking industry. Management Science. 1995;41(11):1720-1733. https://doi.org/10.1287/mnsc.41.11.1720
  43. Spetz J, Maiuro LS, Measuring levels of technology in hospitals. Quarterly Review of Economics and Finance. 2004;44(3):430-447. https://doi.org/10.1016/j.qref.2004.05.006
  44. Khezri H, Abdekhoda M. Assessing nurses' informatics competency and identifying its related factors. Journal of Research in Nursing. 2019;24(7):529-538. https://doi.org/10.1177/1744987119839453
  45. Li L, Benton WC. Hospital technology and nurse staffing management decisions. Journal of Operations Management. 2006;24(5):676-691. https://doi.org/10.1016/j.jom.2005.06.001
  46. Ministry of Health and Welfare (MOHW). Announcement of results of survey on health and medical informatization [Internet]. Sejong: MOHW; c2021 [cited 2022 Aug 13]. Available from: https://www.mohw.go.kr/react/al/sal0301vw. jsp?PAR_MENU_ID=04&MENU_ID=0403&page=1&-CONT_SEQ=365931
  47. Jouparinejad S, Foroughameri G, Khajouei R, Farokhzadian J. Improving the informatics competency of critical care nurses: Results of an interventional study in the southeast of Iran. BMC Medical Informatics and Decision Making. 2020;20(1):220. https://doi.org/10.1186/s12911-020-01244-5
  48. Belchez CA. Informatics and faculty intraprofessional assessment and gap analysis of current integration of informatics competencies in a baccalaureate nursing program [dissertation]. Lawrence (KS): University of Kansas; 2019. p. 1-96.
  49. Hall LM. Nursing intellectual capital: A theoretical approach for analyzing nursing productivity. Nursing Economics. 2003;21(1):14-19.