참고문헌
- C.I. Enyinda, A.P. Opute, A. Fadahunsi, C.H. Mbah,Marketing-sales-service interface and social media marketing influence on B2B sales process. In: Journal of Business & Industrial Marketing, 36(6) (2021) pp. 990-1009. DOI: https://doi.org/10.1108/JBIM-01-2019-0053.
- A. Yu. Piterova, A. A. Pushkareva, Social Media Marketing in the Context of a Pandemic. In: Electronic scientific journal «Science. Society. State», 8(3) (2020) pp. 225-232. http://esj.pnzgu.ru. DOI: https://doi.org/10.21685/2307-9525-2020-8- 3-25.
- S. Wengler, G. Hildmann, U. Vossebein, "Digital transformation in sales as an evolving process". In: Journal of Business & Industrial Marketing, 36(4) (2021) pp. 599-614. DOI: https://doi.org/10.1108/JBIM-03-2020-0124.
- H. Karjaluoto, P. Ulkuniemi, Digital communications in industrial marketing. In: Journal of Business & Industrial Marketing, 30(6) (2015). DOI: https://doi.org/10.1108/JBIM-06- 2014-0136.
- Taskiran, N. O., & Yilmaz, R. (2015). Handbook of research on effective advertising strategies in the social media age. In Handbook of Research on Effective Advertising Strategies in the Social Media Age. IGI Global. https://doi.org/10.4018/978-1-4666-8125-5
- Cham, TH., Cheah, JH., Memon, M.A. et al. Digitalization and its impact on contemporary marketing strategies and practices. J Market Anal 10, 103-105 (2022). https://doi.org/10.1057/s41270-022-00167-6
- Jilkova, P., & Kralova, P. (2019). Customer purchase behaviour and shopping in B2C ecommerce. International Scientific Conference Contemporary Issues in Business, Management and Economics Engineering.
- Budiman, S. (2021). The effects of social media on brand image and brand loyalty in generation y. Journal of Asian Finance, Economics and Business 8(3), 1339- 1347. https://doi.org/10.13106/jafeb.2021.vol8.no3.1339
- McTigue, K. (2019). Leveraging touchpoints in today's branding environment. Kellogg on branding in a hyperconnected World, ed. A. Taybout and T. Calkins, 110-128. New York: Wiley.
- Becker, L., & Jaakkola, E. (2020). Customer experience: fundamental premises and implications for research. Journal of the Academy of Marketing Science, 48, 630-648. https://doi.org/10.1007/s11747-019-00718-x
- Stefan, S. (2019). Factors affecting purchasing decision and operation of alternative fuel powered heavy duty trucks in German. Transportation Research, 5(4), 87-107. https://doi.org/10.1016/j.trd.2019.06.003
- Saunders, M., & Lewis, P. (2012). Doing research in business and management. An Essential Guide to Planning Your Project. Harlow, UK: Financial Times Prentice Hall.
- Rai, M. (2018). A Study of efficacy of digital marketing on consumer purchase behavior in allahabad district. International Journal for Research in Applied Science & Engineering Technology 6 (11), 1136-1144. https://doi.org/10.22214/ijraset.2018.6168
- Omar, A., & Atteya., N. (2020). The impact of digital marketing on consumer buying decision process in the Egyptianmarket. International Journal of Business and Management, 15(7), 120-132. https://doi.org/10.5539/ijbm.v15n7p120
- Nur, E. (2021). The impact of social media on firm value: A case study of oil and gas firms in Indonesia. Journal of Asian Finance, Economics and Business 8(3), 0987-0996. https://doi.org/10.13106/jafeb.2021.vol8.no3.098
- Mishra, A., & Mahalik, D. (2017). Impact of online advertising on consumers. International Journal of Advanced Research, 5(6), 1935-1939. http://dx.doi.org/10.21474/IJAR01/4615
- Krishna, K. (2018). Influence of digital marketing on consumer purchase behavior. International Journal of Trend in Scientific Research and Development, 3(1), 839-842. https://doi.org/10.31142/ijtsrd19082
- Dhore, A., & Godbole, S. (2019). A Descriptive Study of the Effectiveness of Internet Advertising on Consumer Buying Behavior in Nagpur City. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3341924
- Bui, T. Nguyen, N., Nguyen, K., & Tran, T. (2021). Antecedents affecting purchase intention of green skincare products: A case study in Vietnam. Journal of Asian Finance, Economics and Business 8(3), 1295-1302. https://doi.org/10.13106/jafeb.2021.vol 8.no3.1295
- Yang, M. (2018). International entrepreneurial marketing strategies of MNCs: Bricolage as practiced by marketing managers. International Business Review, 27, 1045- 1056. doi:10.1016/j.ibusrev.2018.03.004
- Kotler, P. Kartajaya, H. and Setiawan, I. (2019) Marketing 4.0: Moving from Traditional to Digital Hardcover, 2nd ed, KM-Books Publishing Group
- Borisova, T. and Protsyshyn, Y. (2020), "Research of vectors of use of Internet marketing in the field of urban public transport", Visnyk KhNU, vol. 2, pp. 130-134.