품질경영학회지 (Journal of Korean Society for Quality Management)

  • 제51권4호
  • /
  • Pages.677-689
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  • 2023
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  • 1229-1889(pISSN)
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  • 2287-9005(eISSN)
한국품질경영학회 (Korean Society for Quality Management)
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수준관리체계를 통한 핵심 직무역량 향상 방안 - 보안검색요원 판독등급제 중심으로 -

A Plan to Improve Core Job Skills through the Level Management System : Focusing on the X-ray Screening Rating System

  • 투고 : 2023.11.16
  • 심사 : 2023.11.22
  • 발행 : 2023.12.31
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초록

Purpose: The purpose of this study is to design a x-ray screening rating system to improve X-ray screening ability, which is a core job competency of security screener at Incheon International Airport, and to verify its effectiveness through empirical analysis to suggest ways to improve the level management system. Methods: In this study, the effectiveness of the research model was analyzed using T-test tests for effect analysis based on the empirical analysis results derived through the competency evaluation model, the screening rating system. Results: The results of this study are as follows. The average score for regular education before the implementation of the x-ray screening rating system was 94.1 points, but after the implementation of the x-ray screening rating system, the average score for regular education was 95.5 points, an average of 1.4 points increased. In addition, the proportion of those with 95 or more points classified as high scorers also increased significantly from 51.1% to 69.3%. Conclusion: The X-ray screening rating system of security inspectors will systematically manage the level of screening ability, which is a key job competency, and play a strong role in improving competency, while preventing security accidents through early identification and intensive training of level-lowers.

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참고문헌

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