International journal of advanced smart convergence

The Institute of Internet, Broadcasting and Communication (한국인터넷방송통신학회)
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Usability Analysis and Improvement Plan for Intelligent Speakers in the 4th Industrial Revolution Environment

  • Seong-Hoon Lee (Professor, Division of Computer Engineering, Baekseok University) ;
  • Dong-Woo Lee (Professor, Department of Computer Information, Woosong University)
  • Received : 2023.10.11
  • Accepted : 2023.10.22
  • Published : 2023.12.31
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Abstract

Smart home in the 4th industrial revolution environment is where all devices in the home are connected to each other to provide the optimal living environment desired by the user. Artificial intelligence speakers are being used as a way to manage and control all devices used in this environment. The function of an artificial intelligence speaker ranges from simple music playback to serving as an interface that controls and manages all devices in a smart home space. In this study, we investigated and analyzed the usability of artificial intelligence speakers based on the current status of domestic and overseas markets and the survey contents of two organizations (Korea Consumer Agency and Korea Information and Communication Policy Institute (KISDI)). In addition, we investigated and analyzed the usability of artificial intelligence speakers. Based on the results of responses from users from two related organizations, major problems were derived, and major improvement measures, such as discovering new functions and improving voice recognition performance, were also described.

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References

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