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Why Do Users Participate in Hashtag Challenges in a Short-form Video Platform?: The Role of Para-Social Interaction

숏폼 비디오 플랫폼에서 사용자는 왜 해시태그 챌린지에 참여하는가?: 준사회적 상호작용을 중심으로

  • Li, Yi-Qing (Yonsei University, School of Business) ;
  • Kim, Hyung-Jin (Korea Institute of Industrial Technology, Korea National Industrial Convergence Center) ;
  • Lee, Ho-Geun (Yonsei University, School of Business)
  • Received : 2022.07.22
  • Accepted : 2022.08.10
  • Published : 2022.09.30
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Abstract

One of the interesting social phenomena in short-form video platforms is the hashtag challenge wherein ordinary users are encouraged to create by imitating short viral videos on a particular theme. Despite the increasing popularity of hashtag challenges, theoretical discussion on related user behavior is still very insufficient. In this study, we attempted to examine the impact of micro-influencers in order to understand users' willingness to participate in hashtag challenges. For this purpose, the para-social interaction theory and imitation behavior literature were adopted as key theoretical basis. In an empirical investigation using 243 survey data from TikTok users, our study found that a user's illusion of intimacy with a micro-influencer (i.e., para-social interaction) had significant positive impact on the intention to participate in a hashtag challenge. This study also showed that the degree of para-social interaction in a short-form video platform was determined by both media content-related factors and media character-related factors (i.e., content attractiveness, physical attractiveness, and attitude homophily). Our work in this study provided significant theoretical and practical implications on how to leverage micro-influencers for the success of hashtag challenges in a short-form video platform.

일반 사용자들이 특정 주제에 관한 짧은 바이럴 동영상을 모방·제작·공유하는 해시태그 챌린지는 숏폼 비디오 플랫폼의 흥미로운 사회 현상 중 하나로 단연 손꼽힌다. 그러나 해시태그 챌린지의 인기가 높아지고 있음에도 불구하고, 관련 사용자 행동에 대한 이론적 논의는 여전히 매우 부족하다. 본 연구는 해시태그 챌린지에 대한 사용자의 참여 의도를 보다 정확히 이해하기 위해서 마이크로 인플루언서의 영향을 관심있게 살펴보고자 하였다. 이를 위해 준사회적 상호작용 이론과 모방 행동 문헌을 주요 이론적 근거로 활용하였다. TikTok 사용자를 대상으로 한 243개 설문조사 데이터를 분석한 결과, 본 연구는 사용자가 마이크로 인플루언서와 친밀감을 느끼는 환상(즉, 준사회적 상호작용)이 해시태그 챌린지에 대한 유저의 참여 의도에 상당한 긍정적인 영향을 미친다는 것을 알 수 있었다. 또한, 숏폼 비디오 플랫폼에서 준사회적 상호작용의 정도는 크게 미디어 콘텐츠 관련 요소와 미디어 캐릭터 관련 요소(콘텐츠 매력도, 신체적 매력도, 태도 유사성)에 의해 결정된다는 것을 알 수 있었다. 본 연구는 숏폼 비디오 플랫폼에서 마이크로 인플루언서의 활용 효과를 높이기 위한 방법에 관한 이론적·실무적 시사점을 제공한다.

Keywords

Acknowledgement

This study was supported by the research support program of Yonsei University (RMS 2020-22-0043) and Yonsei Business Research Institute.

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