International Journal of Computer Science & Network Security

International Journal of Computer Science & Network Security (국제컴퓨터통신보호논문지학회)
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Emotional User Experience in Web-Based Geographic Information System: An Indonesian UX Analysis

  • Received : 2022.09.05
  • Published : 2022.09.30
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Abstract

In the discipline of design science, the integration of cognitive, semantic, and affective elements is crucial in the conception and development of a product. Affective components in IT artefacts have attracted researchers' attention, but little attention has been given to Geographic Information Systems (GIS). This research was conducted to identify emotions in web-based GIS, and determine design influences on the emotions using Kansei engineering (KE). In the evaluation procedure, ten web-based GIS were used as specimens, and 20 Kansei words were used as emotional descriptors in the Kansei checklist. 50 participants were asked to rate their emotional responses towards the specimens on the Kansei checklist. Principal Component Analysis was used to discover the semantic structure of Kansei, in which dynamism and spaciousness were identified. Significant Kansei concepts were identified using Factor Analysis, in which dynamic & well-organized, refreshing, spacious, professional, and nautical-look were identified. Partial Least Square analysis has assisted the research in discovering the significant design influence to the Kansei. These findings provide designers and other stakeholders with valuable knowledge for strategizing future web-based GIS designs that incorporate user emotions.

Keywords

Acknowledgement

The authors would like to acknowledge the Research Initiative Group for Emotion, Kansei and Design Engineering (RIG EKDE), Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA (grant code: 100-TNCPI/INT 16/6/2 (049/2021), as well as Malaysia Association of Kansei Engineering (MAKE), for all their assistance to the research paper.

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