참고문헌
- Y. H. Go, I. S. Koo(2019), "Evaluation of innovation capability of smart factory promoting SMEs using revised IPA-Focusing on smart meister dispatched firms." Journal of the Korea Management Engineers Society, 24(4):61-76. doi: 10.35373/kmes.24.4.4
- H. J. Kwak(2008), "A study on the establishment of success model for the enhancement of consulting performances in korea consulting market: Focused on small and medium business management consulting market." Journal of CEO and Management Studies, 111(1):1-23.
- I. S. Koo(2020), "A study on the moderating effect of government support for enhancing innovation performance of small firms." Journal of the Korea Management Engineers Society, 25(2):157-170. doi: 10.35373/kmes.25.2.9
- H. Kim, N. J. Kim(2009), "The effect of innovation success factors and innovation capabilities on performance in manufacturing firm." Journal of the Korean Production and Operations Management Society, 20(3):99-125. https://doi.org/10.21131/KOPOMS.20.3.200909.99
- J. H. Park(2015), "A study on the effects of consulting service quality & consultant competency on consulting performance & customer loyalty: Focused on SMEs carrying out government consulting project in Daejeon city." Doctoral dissertation, Hansung University.
- R. B. Seo(2011), "The effects of innovative capabilities and technological entrepreneurship of SMEs on the performance of technology management." Master's thesis, Soongsil University.
- J. H. Shin, H. L. Dong(2019), "A study on the effect of management consultant competency on management performance of client: Focusing on the mediating effect of client's consulting receptivity." Asia-Pacific Journal of Business and Venturing, 14(2):119-134.
- S. C. Yoon, H. S. Seo, S. W. Hong(2002), "A study on measurement of quality and user satisfaction of IT consulting services: Modified SERVQUAL scale." Entrue Journal of IT, 1(1):117-125.
- Y. W. Lee, J. R. Kim, S. B. Kim(2019), "A study on the influence of consulting participation of the consulted firm on consulting repurchase intention." Journal of Digital Convergence, 17(1):111-122. doi: 10.14400/JDC.2019.17.1.111
- Y. Jang(1996), "(A) contingent analysis of the success factors in management consulting." Doctoral dissertation, KAIST.
- Y. S. Jang(2011), "Quality determinants and customer satisfaction in consulting service for small and medium sized company." Journal of Korean Society for Quality Management, 39(1): 24-33. doi: 10.7469/JKSQM.2011.39.1.024
- Y. S. Jang, H. J. Kwak(2009), "A study on relationship between consulting performance and consulting management in real estate consulting and management consulting." Journal of the Korean Society of Cadastre, 25(1):31-42. https://doi.org/10.22988/KSC.2009.25.1.003
- M. R. Jung(2018), "A study on the effects of consulting service quality of business consulting for small traders and government trust on continuous intention to use of consulting." Doctoral dissertation, Soongsil University.
- E. S. Jung(2019), "A study on the influence of technological innovation capacity on the business performance of small and medium sized businesses-Focused the mediating effects of absorptive capacity and the moderating effect of entrepreneurial orientation." Doctoral dissertation, Kangwon University.
- K. Y. Hwang, E. H. Sung(2015), "How technology innovation capability and technology commercialization competence affect competitive advantage: An evidence from export firms of Deadeok Innpolis." International Area Studies Review, 19(1):359-381.
- J. C. Guan, R. C. M. Yam, C. K. Mok, N. Ma(2006), "A study of the relationship between competitiveness and technological innovation capability based on DEA models." European Journal of Operational Research, 170(3):971-986. doi: 10.1016/j.ejor.2004.07.054.
- J. F. Hair Jr., W. C. Black, B. J. Babin, R. E. Anderson, R. L. Tatham(2006), Multivariate data analysis (6th ed). Prentice-Hall International.
- R. D. McLachlin(1999), "Factors for consulting engagement success." Management Decision, 37(5):394-402. https://doi.org/10.1108/00251749910274162
- B. P. Niehoff, C. A. Enz, R. A. Grover(1990), "The impact of top management action on employee attitudes and perceptions." Group & Organization Studies, 15(3):337-341. https://doi.org/10.1177/105960119001500307
- F. F. Reichheld(1996), "Learning from customer defections." Harvard Business Review, Boston: Mar/Apr, 74(2):56-69.
- E. H. Schein(1990), "A general philosophy of helping process consultation." Sloan Management Review, 31(3):57-64.
- E. C. Shapiro, R. G. Eccles, T. L. Soske(1993), "Consulting: Has the solution become part of the problem?" Sloan Management Review, 34(4):89-95.
- F. O. Walumbwa, J. J. Lawler, B. J. Avolio, P. Wang, K. Shi(2005), "Transformational leadership and work-related attitudes: The moderating effects of collective and self-efficacy across cultures." Journal of Leadership and Organizational Studies, 11(3):2-16. https://doi.org/10.1177/107179190501100301
- Y. Zeira, J. Avedisian(1989), "Organizational planned change: Assessing the chances for success." Organizational Dynamics, 17(4):31-45. doi: 10.1016/s0090-2616(89)80025-7
- KS X 9001-1:2016
- https://www.mss.go.kr