Journal of Navigation and Port Research (한국항해항만학회지)

Korean Institute of Navigation and Port Research (한국항해항만학회)
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Analysis of the Korean Coastal Shipping Passenger Perception Survey - Focusing on Passengers of the Incheon, Mokpo, and Tongyeong Passenger Terminals -

한국의 연안여객선 이용객 인식 조사 분석 - 인천, 목포, 통영 여객터미널 이용객을 중심으로 -

  • Received : 2022.05.13
  • Accepted : 2022.06.08
  • Published : 2022.06.30
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Abstract

The purpose of this study was to investigate and analyze the perceptions of passengers on various topics related to passenger ship operation, by targeting the passengers (passenger ship consumers) at coastal passenger terminals in three regions, Incheon, Mokpo, and Tongyeong, where many coastal passenger ships operate in Korea. The survey period was October 1-October 11, 2019, just before the outbreak of COVID-19, and the number of samples was 277. The analysis was divided into two elements. Results of the analysis show that, for items islanders as well as the general public did not respond to more than 50% positively, a more in-depth review of policies and fare policies for transportation-disabled facilities through comprehensive fare evaluation such as the excellence of transportation-disabled facilities, the appropriateness of fares, and the appropriateness of fare guidance are necessary. It is expected that this study will contribute to the preparation for re-opening after COVID-19, as well as contribute to public transportation policy.

본 연구는 우리나라 연안여객선이 다수 운항하고 있는 인천, 목포 및 통영 등 3개 지역의 연안여객터미널에서 승선 대상자(여객선 수요자)를 대상으로 여객선운항과 관련된 여러 주제에 대한 승선자들의 인식을 조사 분석하였다. 설문조사기간은 코로나19가 발생되기 바로 이전인 2019년 10월 1일~10월 11일, 표본수는 277개, 주요 내용은 여객선 운항 및 시설 측면, 여객선 운임 측면, 여객선 안전 측면 등 크게 3가지 요소로 나누어 분석하였다. 분석결과 도서민과 일반인이 모두 50% 이상의 긍정적인 답변을 하지 않은 항목은 교통약자시설 우수성, 운임의 적정성, 운임 안내 적절성 등과 운임 종합평가로 교통약자시설에 대한 정책 및 운임 정책에 대한 보다 면밀한 검토가 필요하다는 점을 알 수 있었다. 본 연구가 코로나19이후 리오프닝을 대비하고, 대중교통화 정책에 활용될 수 있을 것으로 기대한다.

Keywords

Acknowledgement

본 연구는 내항여객운송사업 활성화를 위한 개선방안 연구(한국해운조합, 2019)에서 조사된 자료를 활용하여 새로이 분석하였다.

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