Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
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The Effect of Engagement on Psychological Empowerment and Job Engagement on Proactive Behavior

심리적 임파워먼트와 직무열의가 주도적 행동에 미치는 영향

  • Received : 2022.10.20
  • Accepted : 2022.12.19
  • Published : 2022.12.31
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Abstract

The present study assumes that active and voluntary actions of organizational members in domestic enterprises can improve organizational performance as they have to seek differentiated strategies and changes in the midst of infinite competition. Considering the nature of psychological empowerment and proactive behavior, the study conducted a survey on members of companies with 100 or more workers of a certain size and used 300 samples for the study. Accordingly, this study attempted to investigate the relationship between personal factors influencing overall organizational competitiveness, i. e. job engagement, proactive behavior and psychological empowerment. Also, the mediating effects of job engagement on the relationship between psychological empowerment and proactive behavior were also examined here. The analysis established the relationship between psychological empowerment, job engagement and proactive behavior. Also, psychological empowerment was found to exert positive influence on job engagement and proactive behavior to a significant extent. Likewise, job engagement proved to have positive influence on proactive behavior to a significant degree. In addition, the mediating effects of job engagement on the relationship between psychological empowerment and proactive behavior were confirmed. Based on these findings, this study suggested relevant theoretical rationales and practical implications.

불확실한 경영환경 속에서 기업들은 보다 차별화된 전략과 경영 변화를 모색해야만 한다. 본 연구에서는 구성원의 적극적이고 자발적인 행동이 조직성과를 높일 수 있다는 점을 인식함을 전제로 조직 전체의 경쟁력을 좌우하는 개인적인 요소로서 주도적 행동과 직무열의 및 심리적 임파워먼트의 관계에 대해 연구하고자 한다. 연구는 심리적 임파워먼트와 주도적 행동의 성격을 고려하여 일정규모 이상인 근로자 100인 이상 기업의 구성원을 대상으로 설문을 실시하여 300개의 표본을 연구에 활용하였다. 본 연구의 분석 결과는 다음과 같다. 첫째, 조직구성원의 심리적 임파워먼트의 의미성과 유능성, 자기결정성이 높을수록 주도적 행동이 높아지는 것으로 나타났다. 심리적 임파워먼트가 주도적 행동에 직접적인 영향을 주는 것을 알 수 있다. 둘째, 조직구성원의 심리적 임파워먼트가 직무열의를 높이는 것으로 나타났다. 이는 심리적 임파워먼트를 통해 조직구성원들의 권한과 책임을 부여 받음으로써 직장 내에서 스스로가 활력과 몰두, 헌신을 하게 된다는 것을 의미한다. 셋째, 조직구성원의 직무열의가 높을수록 주도적 행동을 증진시키는 것으로 나타났다. 넷째, 조직구성원의 직무열의는 심리적 임파워먼트가 주도적 행동에 미치는 영향에 매개작용을 하는 것으로 나타났다. 심리적 임파워먼트와 주도적 행동관계에서 직무열의의 매개작용을 살펴봄으로서 심리적 임파워먼트가 어떠한 과정을 거쳐서 조직구성원의 태도에 영향을 미칠 수 있는지 알 수 있다. 그리고 급변하는 환경에 신속한 대응을 위하여 인적자원의 잠재성을 최대한 활용하는 것이 필요한데, 심리적 임파워먼트는 조직 내에서 구성원의 직무열의를 고취시키고 이를 통하여 주도적 행동을 높이므로, 관리자들은 심리적 임파워먼트를 통하여 유능하고 역량을 갖춘 구성원 스스로 잠재력을 개발하고 인식하여 조직을 쇄신할 수 있도록 하는데 방향을 제시하였다. 또한 구성원의 주도적 행동을 이끌어 내는 과정에서 동인으로 작용하는 심리적 임파워먼트와 직무열의의 효과를 확인할 수 있는 자료가 될 수 있다.

Keywords

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