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The Effect of Job stress related to COVID-19, Emotional labor and Empowerment on Retention intention of nurses working at a infectious disease-specialized hospital

일 감염병 전담병원 간호사의 COVID-19 관련 직무스트레스, 감정노동, 임파워먼트가 재직의도에 미치는 영향

  • Kim, Haneul (Department of Anesthesiology Unit, National Medical Center) ;
  • Yang, Seung Ae (Department of Nursing Health Science, Sungshin University)
  • 김하늘 (국립중앙의료원 마취통증) ;
  • 양승애 (성신여자대학교 간호대학 간호학과)
  • Received : 2022.09.19
  • Accepted : 2022.11.20
  • Published : 2022.12.31

Abstract

This study aims to identify the degree of job stress related to COVID-19, emotional labor, empowerment, and retention intention of nurses in hospitals dedicated to infectious diseases, and confirmed the effect of job stress related to COVID-19, emotional labor, and empowerment on retention intention. The data collection of this study was conducted from August 27, 2021 to September 17, 2021 through a structured questionnaire targeting 162 nurses at an infectious disease hospital in S city. The data were analyzed analyzed using frequency and percentage, mean and standard deviation, t-test, ANOVA, Pearson's Correlation Coefficient, and multiple linear regression using SPSS/WIN 25.0. As a result of analyzing differences according to general characteristics, retention intention showed a significant difference according to work department and work satisfaction. And as a result of analyzing the correlation between retention intention and COVID-19 related job stress, emotional labor, and empowerment, it showed a significant negative correlation (r=-0.215, p=0.006) with job stress related to COVID-19 and a significant positive correlation (r=0.343, p<0.001) with empowerment. As a result of multiple linear regression analysis, job satisfaction, job stress related to COVID-19, and empowerment were identified as significant variables affecting retention intention (F=23.751, p<0.001), and the explanatory power was 30.0%. Through the above results, we intend to provide basic data for strategic development for efficient nursing manpower management.

본 연구는 일 감염병 전담병원 간호사의 COVID-19와 관련된 직무스트레스, 감정노동, 임파워먼트 및 재직의도 정도를 파악하고 COVID-19와 관련된 직무스트레스, 감정노동, 임파워먼트가 재직의도에 미치는 영향을 확인하고자 한다. 본 연구의 자료수집은 S시 소재 감염병 전담병원 간호사 162명을 대상으로 구조화된 설문지를 통해 2021년 8월 27일부터 2021년 9월 17일까지 실시하였고, SPSS/WIN 25.0을 이용하여 빈도와 백분율, 평균과 표준편차, 독립표본 t-검정, 분산분석, 피어슨상관계수, 다중선형회귀분석을 이용하여 분석하였다. 일반적 특성에 따른 차이 분석 결과 재직의도는 근무부서 및 근무만족도에 따라 유의한 차이가 나타났고, 재직의도와 COVID-19와 관련된 직무스트레스, 감정노동, 임파워먼트간의 상관관계를 분석한 결과 재직의도는COVID-19와 관련된 직무스트레스와 유의한 부적 상관관계(r=-0.215, p=0.006)를 나타냈고 임파워먼트와 유의한 정적 상관관계(r=0.343, p<0.001)를 보였다. 다중선형회귀분석 결과 재직의도에 영향을 미치는 유의한 변수로 근무만족도, COVID-19와 관련된 직무스트레스, 임파워먼트가 확인되었으며(F=23.751, p<0.001) 설명력은 30.0%이었다. 이상의 결과를 통해 효율적인 간호인력 관리를 위한 전략개발의 기초자료를 제공하고자 한다.

Keywords

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