DOI QR코드

DOI QR Code

The Effect of Peer Trustworthiness on Individual Ambidexterity: Focusing on the Moderating Effect of the Market Turbulence

동료의 신뢰성이 개인적 양면성에 미치는 영향: 시장변동성의 조절효과를 중심으로

  • Lee, Myeong-Ho (Department of Business Administration, Kumoh University of Technology University)
  • 이명호 (금오공과대학교 경영학과)
  • Received : 2021.06.16
  • Accepted : 2021.09.20
  • Published : 2021.09.28

Abstract

This study analyzed the direct effect of peer trustworthiness dimensions on individual Ambidexterity, and also tested the moderating effect of market turbulence. Market turbulence reflected in this study is to refer to the degree of changes in consumer preferences and demand in the market. The research results are as follows. First, as a result of analyzing the relationship between trustworthiness dimensions and individual Ambidexterity, it was found that competence and authenticity had a significant effect on individual Ambidexterity. Second, in the relationship between trustworthiness dimensions and individual Ambidexterity, market turbulence shows a negative (-) interaction effect with ability, and a positive (+) interaction effect with integrity, thereby was analyzed to be playing a moderating role between trustworthiness dimensions and individual Ambidexterity.

본 연구는 동료 신뢰성의 개별차원과 개인적 양면성의 영향 정도를 직접 분석하고, 시장변동성의 조절효과도 검정하였다. 본 연구에서 반영한 시장변동성은 외부환경에 대한 변화 대응능력으로써 시장에서 소비자의 기호와 수요변화의 정도를 의미한다. 연구대상은 설문조사에 참여한 IT 부품 공급업체의 엔지니어 411명이며, 그 결과는 SPSS 21.0과 AMOS 21을 사용하여 분석하였다. 연구결과는 다음과 같다. 첫째, 신뢰성 개별차원과 개인적 양면성의 관계를 분석한 결과, 능력과 진정성은 개인적 양면성에 유의미한 영향을 미치고 있는 것으로 나타났다. 둘째, 신뢰성의 개별차원과 개인적 양면성의 관계에서 시장변동성은 능력과는 부(-)의 상호작용 효과를 나타내며, 진정성과는 정(+)의 상호작용 효과를 나타내어 신뢰성과 개인적 양면성 간에 조절역할을 하는 것으로 확인되었다.

Keywords

References

  1. P. F. Drucker. (1985). The discipline of innovation, Harvard Business Review, 63(3), 67-72.
  2. K. J. Klein & A. P. Knight. (2005). Innovation Implementation-Overcoming the Challenge, Current Directions in Psychological Science, 14(5), 243-246. https://doi.org/10.1111/j.0963-7214.2005.00373.x
  3. A. Wong, D. Tjosvold & C. Liu. (2008). Innovation by Teams in Shanghai, China: Cooperative Goals for Group Confidence and Persistence, British Journal of Management, 20(2), 238-251. https://doi.org/10.1111/j.1467-8551.2008.00563.x
  4. B. J. Lee, E. H. Jang & K. H. Lee. (2021). A Study on the Employees' Silence Influencing on Creativity and Innovation Behavior, Journal of Digital Convergence, 19(6), 185-198. https://doi.org/10.14400/JDC.2021.19.6.185
  5. B. McEvily, V. Perrone & A. Zaheer. (2003). Trust as an organizing principle, Organization Science, 14(1), .91-103. https://doi.org/10.1287/orsc.14.1.91.12814
  6. R. C. Mayer, J. H. Davis & F. D. Schoorman. (1995). An integrative model of organizational trust, Academy of Management Review, 20(3), 709-734. https://doi.org/10.5465/AMR.1995.9508080335
  7. J. D. Lewis & A. Weigert. (1985). Trust as a social reality, Social Focus, 63(4), 967-985.
  8. E. Cox & D. MacDonald. (2000). Making Social Capital, New South Wales Council of Social Service.
  9. V. Kumar, F. Jones, R. Venkatesan & R. Leone. (2011). Is market orientation a source of sustainable competitive advantage or simply the cost of competing?, Journal of Marketing, 75(1), 16-30. https://doi.org/10.1509/jmkg.75.1.16
  10. R. J. Lewicki, D. J. McAllister & R. J. Bies. (1998). Trust and distrust: New relationships and realities, Academy of management Review, 23(3), 438-458. https://doi.org/10.5465/AMR.1998.926620
  11. J. Y. Lin. (2011). New Structural Economics: A Framework for Rethinking Development, The World Bank Research Observer, 26(2), 193-221. https://doi.org/10.1093/wbro/lkr007
  12. R. Ellonen, K. Blomqvist & K. Puumalainen. (2008). The role of trust in organisational innovativeness, European Journal of Innovation Management, 11(2), 160-181. https://doi.org/10.1108/14601060810869848
  13. H. H. Tan & C. S. Tan. (2000). Toward the differentiation of trust in supervisor and trust in organization, Genetic, Social, General Psychology Monographs, 126(2), 241-260.
  14. M. Heyns & S. Rothmann. (2015). Dimensionality of trust: An analysis of the relations between propensity, trustworthiness and trust, SA Journal of Industrial Psychology, 41(1), 1-12.
  15. N. Anderson, K. Potocnik & J. Zhou. (2014). Innovation and creativity in organizations: A state-of-the-science review, prospective commentary, and guiding framework, Journal of management, 40(5), 1297-1333. https://doi.org/10.1177/0149206314527128
  16. S. G. Scott & R. A. Bruce. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace, Academy of Management Journal, 37(3), 580-607. https://doi.org/10.2307/256701
  17. T. M. Amabile. (1996). Creativity in context: Update to the Society Psychology of Creativity, Journal of Digital Convergence, 19(6), 185-198. https://doi.org/10.14400/JDC.2021.19.6.185
  18. S. Raisch, J. Birkinshaw, G, Probst & M. L. Tushman. (2009). Organizational Ambidexterity: Balancing exploitation and exploration for sustained performance, Journal of Digital Convergence, 15(10), 133-150. https://doi.org/10.14400/JDC.2017.15.10.133
  19. J. Birkinshaw & K. Gupta. (2013). Clarifying the distinctive contribution of ambidexterity to the field of organization studies, Academy of Management Perspectives, 27(4), 367-512.
  20. R. Katila & G. Ahuja. (2002). Something old, something new: A longitudinal study of search behavior and new product introduction, Academy of Management Journal, 45(6), 1183-1194. https://doi.org/10.2307/3069433
  21. C. A. O'Reilly & M. L. Tushman. (2013). Organizational ambidexterity: Past, present, and future, Academy of Management Perspectives, 27(4), 324-338. https://doi.org/10.5465/amp.2013.0025
  22. T. J. Mom, F. A. Van Den Bosch & H. W. Volberda. (2009). Understanding variation in managers' ambidexterity: Investigating direct and interaction effects of formal structural and personal coordination mechanisms, Organization Science, 20(4), 812-828. https://doi.org/10.1287/orsc.1090.0427
  23. Y. I. Zhang, F. Wei & C. Van Horne. (2019). Individual Ambidexterity and Antecedents in a Changing Context, International Journal of Innovation Management, 23(3), 1950021(25p). https://doi.org/10.1142/s136391961950021x
  24. S. Raisch, J. Birkinshaw, G. Probst & M. L. Tushman. (2009). Organizational ambidexterity: Balancing exploitation and exploration for sustained performance, Organization Science, 20(4), 685-695. https://doi.org/10.1287/orsc.1090.0428
  25. D. Laureiro-Martinez, S. Brusoni & M. Zollo. (2010). The neuroscientific foundations of the exploration-exploitation dilemma, Journal of Neuroscience, Psychology, and Economics, 3(2). 95-115.
  26. A. K. Mishra. (1996). Organizational response to crisis: The centrality of trust, Journal of Digital Convergence, 18(9), 13-144.
  27. D. J. Lee, J. Y. Park, H. T. Lee & B. H. Yu. (2008). The effects of trust dimensions on relationship commitment: the relative efficacy and effect symmetry, Advances in Consumer Research, 35, 457-466. https://doi.org/10.1086/589563
  28. S. G. Yang, S. Y. Kim & S. I. Ahn. (2017). Effect of superior trust on innovation behavior, Leadership Research, 8(4), 131-163.
  29. O. S. Jeon & S. K. Pa가. (2005). A study on the effects of overall trust on marketing performance in manager employee relationships, Korea Productivity Association, 19(2), 81-105.
  30. K. Atuahene-Gima & J. Y. Murray. (2007). Exploratory and exploitative learning in new product development: A social capital perspective on new technology ventures in China, Journal of International Marketing, 15(2), 1-29. https://doi.org/10.1509/jimk.15.2.1
  31. R. G. McGrath. (2001). Exploratory learning, innovative capacity, and managerial oversight, Academy of Management Journal, 44(1), 118-131.
  32. M. Dayan, C. A. Di Benedetto & M. Colak. (2009). Managerial trust in new product development projects: Its antecedents and con sequences, R&D Management, 39(1), 21-37. https://doi.org/10.1111/j.1467-9310.2008.00538.x
  33. L. Wang, J. H. Yeung & M. Zhang. (2011). The impact of trust and contract on innovation performance: The moderating role of environmental uncertainty, International Journal of Production Economics, 134(1), 114-122. https://doi.org/10.1016/j.ijpe.2011.06.006
  34. H. J. Choi. (2017). The Effect of Perception Level For Ambidexterity Innovation on Organizational Commitment and Innovation Behavior- Focusing Moderating Role of Environmental Dynamism, Tourism Research, 42(1), 173-795. https://doi.org/10.32780/KTIDOI.2017.42.1.173
  35. S. Hanvanich, K. Sivakumar & G. T. M. Hult. (2006). The relationship of learning and memory with organizational performance: the moderating role of turbulence, Journal of the Academy of Marketing Science, 34(4), 600-612. https://doi.org/10.1177/0092070306287327
  36. J. Birkinshaw & C. B. Gibson. (2004). Building ambidexterity into an organization, MIT Sloan Management Review, Summer, pp.47-55.
  37. L. S. Aiken, S. G. West & R. R. Reno. (1991). Multiple regression: Testing and interpreting interactions, Sage.