Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on the Importance Analysis of Reliability, Security, Economic Efficiency Factors that Companies Should Determine When Adopting Cloud Computing Services

클라우드 컴퓨팅 서비스 채택 시 기업이 판단해야 하는 신뢰성, 보안성, 경제성 요인의 중요도 분석

  • Kang, Da-Yeon (Dept. of Management Information Systems, Dong-A University)
  • 강다연 (동아대학교 경영정보학과)
  • Received : 2021.03.29
  • Accepted : 2021.09.20
  • Published : 2021.09.28
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Abstract

The purpose of this research is to derive and evaluate priorities for critical factors that must be determined before an enterprise adopts a cloud computing service. AHP analysis techniques were used to reflect decisions made by experts as research methods. AHP is a decision-making technique that expresses complex decision-making problems hierarchically and derives the best alternatives through pairwise comparison between the items of the hierarchy. Compared to the existing statistical decision making techniques, the decision making process is systematic and simple, making it easy to understand. In addition, the procedure is also reasonable by providing an indicator to determine the consistency of the decision maker in the analysis process. The analysis results of this research showed that security was the first priority, reliability was the second priority, and economic efficiency was the third priority. Among the factors in the first-priority security items, the access control rights and the safety factors of external threats are the most important factors. Research results can be used as a guideline in future practice, and it is necessary to evaluate, compare and analyze the satisfaction of companies that have adopted cloud computing services in the future.

본 연구의 목적은 기업에서 클라우드 컴퓨팅 서비스를 채택하기 전에 판단 해야하는 중요한 요인들에 대한 우선 순위를 도출하고 평가한다. 연구 방법으로 전문가들에 대한 의사결정 사항을 반영하기 위해서 AHP 분석기법을 활용하였다. AHP는 복잡한 의사결정 문제를 계층적으로 표현하고 그 계층의 항목 간의 쌍대비교(Pairwise comparison)를 통하여 최선의 대안을 도출해 내는 의사결정 기법이다. 기존의 통계적 의사결정 기법들과 비교해 의사결정과정이 체계적이며 간단하여 이해하기가 쉽다. 또한 분석과정에서 의사결정자의 일관성을 판단할 수 있는 지표를 제공하여 절차 또한 합리적이다. 본 연구의 분석 결과 중요도 우선순위 항목으로 보안성, 신뢰성, 경제성 순으로 나타났다. 보안성의 하위 항목요인 중 제1순위는 접근권한의 통제성, 2순위는 외부위협의 안전성으로 도출되었다. 연구 결과가 추후 실무에서 기준으로 활용될 수 있는 방안으로 활용되는데 이바지할 수 있으며, 향후 클라우드 컴퓨팅 서비스 채택을 한 기업의 만족도를 평가하여 비교·분석하는 연구를 진행할 필요가 있다.

Keywords

Acknowledgement

This work was supported by the Dong-A University research fund.

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