International Journal of Computer Science & Network Security

International Journal of Computer Science & Network Security (국제컴퓨터통신보호논문지학회)
권호 표지
DOI QR코드

DOI QR Code

The Role of Information Systems in Supporting Knowledge Management in King Abdulaziz University: Case Study

  • Received : 2021.07.05
  • Published : 2021.07.30
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study is to explore the role of information systems in the implementation of knowledge management, at King Abdul-Aziz University (KAU) in Jeddah, by highlighting the importance of information systems and their implementation of the knowledge processes. The researcher used the case-study method to explore the importance of information systems in supporting the implementation of knowledge management at the university. Moreover, the study has used the questionnaire as a tool for collecting information and obtaining feedbacks from the administrators at the university, and a random sample was chosen to identify the study community. The study resulted that there is a statistical indication of the importance and degree of the use of electronic systems in the university by the administrators. The study sample members believe that the university is keen to provide information systems, where systems analyze data and convert them into knowledge information that benefits the senior management at the university. Members of the study sample emphasize the importance of electronic information systems at the university, which in turn saves time and effort in extracting information, reports, statistics and providing them easily to senior management. The study also concluded with some recommendations, such as emphasizing the importance of knowledge management as one of its top priorities, spreading the knowledge culture, instilling a vision of knowledge among individuals, and emphasizing the importance of information systems.

Keywords

References

  1. Alter, S. (2005), "The Work System Method", Available at: www.stevenalter.com
  2. Alter, S. (1999), "A general Yet Useful Theory of Information Systems", CAIS, 1 (13): pp. 1- 70. https://doi.org/10.17705/1CAIS.00113
  3. Abu Isha, Mubarak, Mansour, and Lilia (2012). Knowledge management as a modern management approach for organizations in the era of globalization. International Scientific Conference: Globalization of management in the era of knowledge. Tripoli: Jinan University, (PDF File).
  4. Noy, Taha Hussein (2011). Technological development and its role in activating knowledge management in a business organization: The case of the General Directorate of Algeria Telecommunications Corporation. Algeria: University of Algiers, p.: 89.
  5. Andrew H. Gold, Arvind Malhotra & Albert H. Segars (2001). Knowledge Management: An Organizational Capabilities Perspective. Journal of Management Information Systems Vol. 18, Iss. 1
  6. Ke, W. and Wei, K. (2006). Organizational learning process: its. Antecedents and consequences in enterprise system implementation. Journal of Global Information Management 14 (1), 1-22. January-March 2006
  7. Kuo, Y .; Ye, K., (2010), "How Employees' Perception of Information Technology Application and their Knowledge Management Capacity Influence Organizational Performance ", Behavior & Information Issue 3 .-- 303 - June, P.P. 287 Technology, Vol. 29, No. 3, May Available at http://www.tandfonline.com/doi/full/10.1080/01449290701852166?scrol l=top&needAccess=true
  8. Obaidat, Thuqan et el, Scientific Research: Its Concept, Tools and Methods, Dar Al-Fikr Publishing and Distribution, Jordan, 220-312 p.
  9. Basnawi, Hassan Darwish (2016) Methods for assessing knowledge management systems, a comparative study, published PhD thesis, King Abdulaziz University, Jeddah, available at http://search.mandumah.com/Record/767528
  10. Jobran, Ali, and Al-Mansouri Ahmed, Degree of Knowledge Management Application at Sultan Qaboos University in the Sultanate of Oman from the point of view of its faculty members, Hebron University Research Journal, Vol. (10), (2), 2015.
  11. Batwil, Abdullah Abdul-Rahman (2015): Share of administrative, financial and technical knowledge between the two works at King Abdulaziz University, an exploratory study, a Ph.D. thesis, King Abdulaziz University, Jeddah. Page: (Dr)
  12. Abbas, Muhammad Shukri, Ali, and Madiha Hamed (2013). Knowledge management systems and organizational commitment as criteria for preparing faculty staff at Taif University. Journal of the Faculty of Education, Al-Azhar University, Issue 153, Part 2.
  13. Al-Qurashi, Ati bin Attia (2012). The role of using information and communication technology in activating knowledge management in Saudi universities - a proposed scenario. Umm Al-Qura University, Faculty of Education.
  14. Abu Ali, Amer, Al-Dhibat, Mofleh (2012). The role of information systems in transferring knowledge. International Scientific Conference on the Globalization of Management in the Age of Knowledge. Jinan University. Tripoli.
  15. Sami Hanouneh, Raafat Muhammad Al-Awadi (2011). Applications of knowledge management in higher education institutions. Research presented to the E-Learning and Knowledge Economics conference held at Al-Quds Open University.
  16. Aisan, Salha Abdullah, Al-Ani, and Wajeha Thabet (2008). The role of information technology in knowledge management in the Faculty of Education at Sultan Qaboos University. Al-Basaer Journal, Volume 12, Issue 1.
  17. Al-Naqeeb, Metwally Mahmoud (2007). The degree of use of automated knowledge management systems in Education City in Qatar: An analytical descriptive study. A'lam Journal, Issue -1, October 2007.
  18. King Abdulaziz University electronic services website www.kau.edu.sa