Journal of Wellbeing Management and Applied Psychology (웰빙융합연구)

Korea Wellbeing Convergence Association (한국웰빙융합학회)
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Analysis of Consumer Satisfaction on Career Guidance and Psychological Counseling at a University

  • PARK, Young-Taek (HIRA Research Institute, Health Insurance Review & Assessment Service) ;
  • PARK, Hyeon-Young (Department of Health Care Management, Catholic Kwandong University) ;
  • LEE, Se-Rin (Department of Health Care Management, Catholic Kwandong University) ;
  • LIM, Hyeon-Jin (Department of Health Care Management, Catholic Kwandong University) ;
  • KWON, Young-Eun (College of Life Science and Biotechnology, Yonsei University) ;
  • KWON, Lee-Seung (Department of Health Care Management, Catholic Kwandong University)
  • Received : 2021.06.10
  • Accepted : 2021.06.20
  • Published : 2021.06.30
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Abstract

Purpose: The ultimate purpose of this study is to analyze this survey to understand the overall contents of college career guidance and psychological counseling, and to utilize it to improve the quality of learning and provide career guidance. Research design, data and methodology: The research period and survey subject are approximately one month from 2020.12.01(Tue) to 2021.01.03(Sun). Convenience sampling was conducted using a structured questionnaire composed of a 5-point Likert scale and 5 open-ended questions. As the analysis method, descriptive statistics such as reliability analysis and frequency analysis of Cronbach's α coefficient of internal consistency were mainly used. Data Analysis Statistical program was analyzed using SPSS 25 version. Results: The item with the highest score is that the counseling and counseling-related non-specialized programs offered by the Student Counseling Center are helpful for school life (3.56 points). Conversely, the lowest question is that seminars accompanied by priests are helpful for study (3.38 points). Conclusions: The average score of 5 questions in the career guidance and psychological counseling areas is 3.38 out of 5.

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References

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