Journal of Information Technology Applications and Management

  • 제28권3호
  • /
  • Pages.31-48
  • /
  • 2021
  • /
  • 1598-6284(pISSN)
  • /
  • 2508-1209(eISSN)
한국데이터전략학회 (Korea Data Strategy Society)
권호 표지
DOI QR코드

DOI QR Code

팀 응집력이 지식은폐에 미치는 영향 : 윤리적 리더십의 조절효과

Relationship between Team Cohesion and Knowledge Hiding : Moderating Effects of Ethical Leadership

  • 투고 : 2021.04.06
  • 심사 : 2021.06.03
  • 발행 : 2021.06.30
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

Knowledge is a key resource for organizations to gain and maintain competitive advantage. Therefore, it is important for organizations to motivate employees to share knowledge with each other in order to achieve optimal performance of knowledge resources. Despite the efforts of organizations to share knowledge, knowledge hiding is still prevalent among employees. In this paper, we want to analyze the factors that may cause more general and pervasive knowledge-hiding behavior in organizations through empirical analysis. The results of this study show that, first, the relationship between team cohesion and knowledge hiding has been verified differently depending on the sub-behavior of knowledge hiding : playing dumb, evasive hiding, and rationalized hiding. Team cohesion has been shown to significantly reduce the playing dumb and evasive hiding. On the other hand, it was shown that team cohesion did not have a significant causal relationship with rationalized hiding. Second, the moderating effect of ethical leadership has been statistically significant in terms of team cohesion and relationships with playing dumb and evasive hiding. In other words, the higher the ethical leadership, the stronger the negative relationship between team cohesion and knowledge hiding. Finally, the theoretical and practical implications of this paper and future research directions are discussed.

키워드

참고문헌

  1. Abdullah, M. I., Dechun, H., Ali, M., and Usman, M., "Ethical leadership and knowledge hiding : a moderated mediation model of relational social capital, and instrumental thinking", Frontiers in Psychology, Vol. 10, 2019, pp. 1-14. https://doi.org/10.3389/fpsyg.2019.00001
  2. Bai, Y., Lin, L., and Liu, J. T., "Leveraging the employee voice : a multi-level social learning perspective of ethical leadership", The International Journal of Human Resource Management, Vol. 30, No. 12, 2019, pp. 1869-1901. https://doi.org/10.1080/09585192.2017.1308414
  3. Bandura, A. and McClelland, D. C., Social learning theory (Vol. 1), Prentice Hall : Englewood cliffs, 1977.
  4. Bogilovic, S., Cerne, M., and Skerlavaj, M., "Hiding behind a mask? Cultural intelligence, knowledge hiding, and individual and team creativity", European Journal of Work and Organizational Psychology, Vol. 26, No. 5, 2017, pp. 710-723. https://doi.org/10.1080/1359432X.2017.1337747
  5. Breschi, S. and Lissoni, F., "Localised knowledge spillovers vs. innovative milieux : Knowledge "tacitness" reconsidered", Papers in Regional Science, Vol. 80, No. 3, 2001, pp. 255-273. https://doi.org/10.1111/j.1435-5597.2001.tb01799.x
  6. Brown, M. E. and Trevino, L. K., "Ethical leadership : A review and future directions", The Leadership Quarterly, Vol. 17, No. 6, 2006, pp. 595-616. https://doi.org/10.1016/j.leaqua.2006.10.004
  7. Brown, M. E., Trevino, L. K., and Harrison, D., "Ethical lead-ership : A social learning perspective for construct development and testing", Organizational Behavior and Human Decision Processes, Vol. 97, 2005, pp. 117-134 https://doi.org/10.1016/j.obhdp.2005.03.002
  8. Carless, S. A. and De Paola, C., "The Measurement of Cohesion in Work Teams", Small Group Research, Vol. 31, No. 1, 2000, pp. 71-88. https://doi.org/10.1177/104649640003100104
  9. Cerne, M., Hernaus, T., Dysvik, A., and Skerlavaj, M., "The role of multilevel synergistic interplay among team mastery climate, knowledge hiding, and job characteristics in stimulating innovative work behavior", Human Resource Management Journal, Vol. 27, No. 2, 2017, pp. 281-299. https://doi.org/10.1111/1748-8583.12132
  10. Cerne, M., Nerstad, C. G., Dysvik, A., and Skerlavaj, M., "What goes around comes around : Knowledge hiding, perceived motivational climate, and creativity", Academy of Management Journal, Vol. 57, No. 1, 2014, pp. 172-192. https://doi.org/10.5465/amj.2012.0122
  11. Chin, W. W., The partial least squares approach for structural equation modeling. G. A. Marcoulides, ed. Modern Methods for Business Research, Lawrence Erlbaum Associates, Mahwah, NJ, 1998, pp. 295-336.
  12. Connelly, C. E. and Zweig, D., "How perpetrators and targets construe knowledge hiding in organizations", European Journal of Work and Organizational Psychology, Vol. 24, No. 3, 2015, pp. 479-489. https://doi.org/10.1080/1359432X.2014.931325
  13. Connelly, C. E., Ford, D. P., Turel, O., Gallupe, B., and Zweig, D., " 'I'm busy and competitive)!' Antecedents of knowledge sharing under pressure", Knowledge Management Research and Practice, Vol. 12, No. 1, 2014, pp. 74-85. https://doi.org/10.1057/kmrp.2012.61
  14. Connelly, C. E., Zweig, D., Webster, J., and Trougakos, J. P., "Knowledge hiding in organizations", Journal of Organizational Behavior, Vol. 33, No. 1, 2012, pp. 64-88. https://doi.org/10.1002/job.737
  15. Contractor, N. S., Wasserman, S., and Faust, K., "Testing multitheoretical, multilevel hypotheses about organizational networks : An analytic framework and empirical example", Academy of Management Review, Vol. 31, No. 3, 2006, pp. 681-703. https://doi.org/10.5465/AMR.2006.21318925
  16. Detert, J. R. and Burris, E. R., "Leadership behavior and employee voice : Is the door really open?", Academy of Management Journal, Vol. 50, No. 4, 2007, pp. 869-884. https://doi.org/10.5465/AMJ.2007.26279183
  17. Eisenbeiss, S. A. and Van Knippenberg, D., "On ethical leadership impact : The role of follower mindfulness and moral emotions", Journal of Organizational Behavior, Vol. 36, No. 2, 2015, pp. 182-195. https://doi.org/10.1002/job.1968
  18. Ford, D. P. and Staples, D. S, "What is knowledge sharing from the informer's perspective?", International Journal of Knowledge Management (IJKM), Vol. 4, No. 4, 2008, pp. 1-20. https://doi.org/10.4018/jkm.2008100101
  19. Ford, D. P. and Staples, S., "Are full and partial knowledge sharing the same?", Journal of Knowledge Management, Vol. 14, No. 3, 2010, pp. 394-409. https://doi.org/10.1108/13673271011050120
  20. Foss, L., Woll, K., and Moilanen, M., "Creativity and implementations of new ideas : Do organisational structure, work environment and gender matter?", International Journal of Gender and Entrepreneurship, Vol. 5, No. 3, 2013, pp. 298-322. https://doi.org/10.1108/IJGE-09-2012-0049
  21. Ghobadi, S., "What drives knowledge sharing in software development teams : A literature review and classification framework", Information and Management, Vol. 52, No. 1, 2015, pp. 82-97. https://doi.org/10.1016/j.im.2014.10.008
  22. Hair, J. F., Anderson, R. E., Tatham, R. L., and Black, W. C., Multivariate Data Analysis, 5th ed. Prentice-Hall, Upper Saddle River, NJ, 1998.
  23. Hollenbeck, J. R., Beersma, B., and Schouten, M. E., "Beyond team types and taxonomies : A dimensional scaling conceptualization for team description", Academy of Management Review, Vol. 37, No. 1, 2012, pp. 82-106. https://doi.org/10.5465/armr.2010.0181
  24. Hui, S. C. and Jha, G., "Data mining for customer service support", Information and Management, Vol. 38, No. 1, 2000, pp. 1-13. https://doi.org/10.1016/S0378-7206(00)00051-3
  25. Kelloway, E. K. and Barling, J., "Knowledge work as organizational behavior", International Journal of Management Reviews, Vol. 2, No. 3, 2000, pp. 287-304. https://doi.org/10.1111/1468-2370.00042
  26. Keyton, J. and Springston, J., "Redefining cohesiveness in groups", Small Group Research, Vol. 21, No. 2, 1990, pp. 234-254. https://doi.org/10.1177/1046496490212006
  27. Kim, H. J. and Shim, D. S., "An Antecedent and Consequence of Knowledge Hiding Behavior : Moderating Effect of Reciprocity", Korean Journal of Management, Vol. 26, No. 2, 2018, pp. 1-23.
  28. Kim, H. J. and Shim, D. S., "Antecedents and Consequences of Knowledge Sharing and Knowledge Hiding", Korean Journal of Business Administration, Vol. 30, No. 12, 2017, pp. 2085-2104.
  29. Kim, H. K., "LMX with Prior Leader Effect on Subordinates Knowledge Hiding", Seoul Journal of Industrial Relations, Vol. 28, 2017, pp. 171-193.
  30. Kim, N. Y., Jeon, H. G., and Kim, M. Y., "Empirical Study of the Intentions of Knowledge Hiding and Transfer of Front -Line Workers in a Public Enterprise", Korean Business Education Review, Vol. 31, No. 6, 2016, pp. 337-364. https://doi.org/10.23839/kabe.2016.31.6.337
  31. Kim, R., Nonnative Accents and Conflict Management : The Mediating Roles of Stereotype Threat, Regulatory Focus, and Conflict Behaviors on Conflict Outcomes(Doctoral dissertation, Columbia University), 2017.
  32. Lee, J. E. and Oh, S. J., "The Effect of Shared Leadership on Knowledge Hiding : Mediating Role of Knowledge Sharing and Organizational Silence", Korean Journal of Business Administration, Vol. 33, No. 7, 2020, pp. 1193-1220.
  33. Lubatkin, M. H., Simsek, Z., Ling, Y., and Veiga, J. F., "Ambidexterity and performance in small-to me dium-sized firms : The pivotal role of top management team behavioral integration", Journal of Management, Vol. 32, No. 5, 2006, pp. 646-672. https://doi.org/10.1177/0149206306290712
  34. Mach, M., Dolan, S., and Tzafrir, S., "The differential effect of team members' trust on team performance : The mediation role of team cohesion", Journal of Occupational and Organizational Psychology, Vol. 83, No. 3, 2010, pp. 771-794. https://doi.org/10.1348/096317909X473903
  35. Malik, O. F., Shahzad, A., Raziq, M. M., Khan, M. M., Yusaf, S., and Khan, A., "Perceptions of organizational politics, knowledge hiding, and employee creativity : The moderating role of professional commitment", Personality and Individual Differences, Vol. 142, 2019, pp. 232-237. https://doi.org/10.1016/j.paid.2018.05.005
  36. Martinsons, M. G., Davison, R. M., and Huang, Q., "Strategic knowledge management failures in small professional service firms in China", International Journal of Information Management, Vol. 37, No. 4, 2017, pp. 327-338. https://doi.org/10.1016/j.ijinfomgt.2017.04.003
  37. Men, C., Fong, P. S., Huo, W., Zhong, J., Jia, R., and Luo, J., "Ethical leadership and knowledge hiding : a moderated mediation model of psychological safety and mastery climate", Journal of Business Ethics, 2018, pp. 1-12.
  38. Newman, A., Neesham, C., Manville, G., and Tse, H. H., "Examining the influence of servant and entrepreneurial leadership on the work outcomes of employees in social enterprises", The International Journal of Human Resource Management, Vol. 29, No. 20, 2018, pp. 2905-2926. https://doi.org/10.1080/09585192.2017.1359792
  39. Nidhra, S., Yanamadala, M., Afzal, W., and Torkar, R., "Knowledge transfer challenges and mitigation strategies in global software development-A systematic literature review and industrial validation", International Journal of Information Management, Vol. 33, No. 2, 2013, pp. 333-355. https://doi.org/10.1016/j.ijinfomgt.2012.11.004
  40. O'Reilly III, C. A., Caldwell, D. F., and Barnett, W. P., "Work group demography, social integration, and turnover", Administrative Science Quarterly, Vol. 34, No. 1, 1989, pp. 21-37. https://doi.org/10.2307/2392984
  41. Ofori, G., "Ethical leadership : Examining the relationships with full range leadership model, employee outcomes, and organizational culture", Journal of Business Ethics, Vol. 90, No. 4, 2009, pp. 533-547. https://doi.org/10.1007/s10551-009-0059-3
  42. Pan, W., Zhang, Q., Teo, T. S., and Lim, V. K., "The dark triad and knowledge hiding", International Journal of Information Management, Vol. 42, 2018, pp. 36-48. https://doi.org/10.1016/j.ijinfomgt.2018.05.008
  43. Peng, H., "Why and when do people hide knowledge?", Journal of Knowledge Management, Vol. 17, No. 3, 2013, pp. 398-415. https://doi.org/10.1108/JKM-12-2012-0380
  44. Sanchez, R. and Mahoney, J. T., "Modularity, flexibility, and knowledge management in product and organization design", Strategic Management Journal, Vol. 17, No. S2, 1996, pp. 63-76. https://doi.org/10.1002/smj.4250171107
  45. Schulz, K. F. and Grimes, D. A., "Blinding in randomised trials : hiding who got what", The Lancet, Vol. 359, No. 9307, 2002, pp. 696-700. https://doi.org/10.1016/S0140-6736(02)07816-9
  46. Shin, G. H. and Kwag, S. H., "The relationship between knowledge hiding and knowledge sharing", Knowledge Management Review, Vol. 18, No. 2, 2017, pp. 129-157.
  47. Shore, L. M., Coyle-Shapiro, J. A., Chen, X. P., and Tetrick, L. E., "Social exchange in work settings : Content, process, and mixed models", Management and Organization Review, Vol. 5, No. 3, 2009, pp. 289-302. https://doi.org/10.1111/j.1740-8784.2009.00158.x
  48. Wang, Y., Han, M. S., Xiang, D., and Hampson, D. P., "The double-edged effects of perceived knowledge hiding : empirical evidence from the sales context", Journal of Knowledge Management, Vol. 23, No, 2, 2018, pp. 279-296. https://doi.org/10.1108/jkm-04-2018-0245
  49. Wei, J. and Chung, S. J., "Effect of Knowledge Hiding on Job Performance : Focused on Mediating Effect of Interpersonal Trust and Moderating Effect of Environmental Uncertainty", Korean Business Education Review, Vol. 34, No. 6, 2019, pp. 601-625.
  50. Wenger, E. C. and Snyder, W. M., "Communities of practice : The organizational frontier", Harvard Business Review, Vol. 78, No. 1, 2000, pp. 139-146.
  51. Zhang, J. H. and Han, S. J., "Relationship between Workplace Incivility and Knowledge Hiding in Organizations : Moderating Effects of Need for Affiliation", Korean Journal of Human Resources Development, Vol. 23, No. 1, 2020, pp. 193-220. https://doi.org/10.24991/KJHRD.2020.03.23.1.193
  52. Zhao, H. and Xia, Q., "Nurses' negative affective states, moral disengagement, and knowledge hiding : the moderating role of ethical leadership", Journal of Nursing Management, Vol. 27, No. 2, 2019, pp. 357-370. https://doi.org/10.1111/jonm.12675
  53. Zweig, D. and Scott, K. A., "Exploring Distrust, Paranoia, Knowledge Hiding and Abusive Supervision Over Time", In Academy of Management Proceedings (Vol. 2018, No. 1, p. 10312). Briarcliff Manor, NY 10510 : Academy of Management, 2018).