Korea Journal of Hospital Management (한국병원경영학회지)

Korean Society of Hospital Management (한국병원경영학회)
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The Effect of Organizational Culture and Organizational Silence on Turnover Intention of Members of A Small and Medium-sized Hospital in The Metropolitan Area

수도권 일개 중소병원 구성원의 조직문화와 조직침묵이 이직의도에 미치는 영향

  • Jung, Mun Gyo (Kyunghee University Graduate School of Business Administration Department of Health Services Administration, Yuhan University) ;
  • Sohn, Tae Yong (Kyunghee University Graduate School of Business Administration Department of Health Services Administration, Yuhan University) ;
  • Choe, Heon (Kyunghee University Graduate School of Business Administration Department of Health Services Administration, Yuhan University)
  • 정문교 (경희대학교 대학원 경영학과, 유한대학교 보건의료행정학과) ;
  • 손태용 (경희대학교 대학원 경영학과, 유한대학교 보건의료행정학과) ;
  • 최헌 (경희대학교 대학원 경영학과, 유한대학교 보건의료행정학과)
  • Received : 2021.05.04
  • Accepted : 2021.06.02
  • Published : 2021.06.30
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Abstract

Purposes: In this study, we examined the factors which silenced the organizing members and how the factors affects deprivation of employment about the organization culture, the organizational silence, and the turnover intention. Methodology: In order to research, we carry out a survey on 400 employees of small and medium hospitals. Among them, 321 questionnaires were used for actual analysis, excluding insincere respondents, non-responders or duplicate respondents. In order to verify the hypotheses in this study, we conduct the covariance Structural Equation Model(SEM). Finding: We obtained results using following hypotheses. First, ''The organization culture has an effect on the turnover intention.'' Second, ''The organization culture has an effect on the organizational silence'' Third, ''The organizational silence has a influence on the turnover intention.'' Finally, ''When the organization culture mediates the organizational silence, the adaptation relationship of the ornization effectiveness is different.'', as the key hypothesis, showed that the agreement culture, rational culture, and hierarchical culture of the organization culture type were statistically significant. The organizational silence as a parameter has the partial mediating effects(-) because it has direct and indirect effects. Practical Implications: The results of this study showed that the reason for the organizational silence of the organizing members is that the organization culture by a grade of rank is the largest and these the organizational silence affects the turnover intention.

Keywords

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