Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Influencing Factors of SME's Acceptance Intention to Advance Smart Factory

중소기업의 스마트팩토리 고도화 수용의도에 미치는 영향요인

  • Chung, Sang-Il (Dept. of Convergence Industry, Seoul Venture University) ;
  • Park, Hyeon-Suk (Dept. of Convergence Industry, Seoul Venture University)
  • 정상일 (서울벤처대학원대학교 융합산업학과) ;
  • 박현숙 (서울벤처대학원대학교 융합산업학과)
  • Received : 2021.05.04
  • Accepted : 2021.06.20
  • Published : 2021.06.28
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Abstract

This study analyzed the factors that influence the domestic SMEs that have introduced smart factories on their intention to accept at a higher level for qualitative advancement. 375 copies collected through an online survey were analyzed using SPSS and AMOS with UTAUT and the extended two-stage information system continuous model. Performance expectancy, effort expectancy, social influence, and facilitating conditions have a statistically significant effect on user satisfaction and user satisfaction and CEO's will have an effect on the intention to accept the advancement. However, the suppliers' technology didn't have a direct effect on the advancement acceptance intention and user satisfaction has a mediating effect between performance expectancy, effort expectancy, social influence, facilitating conditions and the advancement acceptance intention. SME's advancement for smart factory, it is important to improve the satisfaction level and the CEO's will to become smart.

본 연구는 스마트팩토리를 도입한 국내 중소제조기업이 질적 고도화를 위해 현재 대비 상위단계의 스마트팩토리 고도화 수용의도에 영향을 미치는 요인을 분석하고자 한다. 이를 위하여 스마트팩토리를 도입한 중소기업을 대상으로 통합기술수용이론과 확장된 2단계 정보시스템 지속사용모델을 이용하여 온라인 설문조사를 통해 수집된 375부를 SPSS와 AMOS를 활용하여 실증적으로 분석하였다. 연구결과 성과기대, 노력기대, 사회적 영향, 촉진조건은 사용자 만족도에 통계적으로 유의한 영향이 있었으며, 사용자 만족도와 경영자의 의지는 고도화 수용의도에 영향을 미치는 것으로 나타났다. 다만 공급사의 기술력은 고도화 수용의도에 직접적인 영향이 없는 것으로 나타났으며 스마트팩토리 사용자의 만족도는 성과기대, 노력기대, 사회적 영향, 촉진조건과 고도화 수용의도 간에 매개효과를 가지는 것을 확인하였다. 향후 국내 중소제조기업의 스마트팩토리 고도화를 위해서는 사용단계에서의 만족도 향상과 경영자의 스마트화 의지를 지속 향상시키는 노력이 중요하다고 판단된다.

Keywords

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