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The Effects of Job Demands and Emotional Intelligence on Emotional Exhaustion in School Nurses -Focusing on the Mediating Factors: Stress Response and Job Satisfaction-

보건교사의 직무요구와 감성지능이 정서적 고갈에 미치는 구조모형: 스트레스 반응과 직무만족 매개 요인을 중심으로

  • Hong, Jin Eui (Yeongdeungpo Girls' High School, School Nurse) ;
  • Jung, Hye-Sun (Department of Health Safty, College of Medicine, The Catholic University of Korea) ;
  • Yim, Hyeon Woo (Department of Health Safty, College of Medicine, The Catholic University of Korea) ;
  • Jeong, Hyun Suk (Department of Preventive Medicine, College of Medicine, The Catholic University of Korea)
  • 홍진의 (영등포여자고등학교) ;
  • 정혜선 (가톨릭대학교 의과대학 예방의학교실) ;
  • 임현우 (가톨릭대학교 의과대학 예방의학교실) ;
  • 정현숙 (가톨릭대학교 의과대학 예방의학교실)
  • Received : 2021.01.14
  • Accepted : 2021.03.24
  • Published : 2021.04.30

Abstract

Purpose: This research was conducted to investigate the characteristics of emotional exhaustion that Korean school nurses suffer, to suggest policy implications to address this issue, and to propose preventive and supervisory measures regarding emotional exhaustion experienced by school nurses in elementary, middle, and high schools in Korea. Methods: A survey was conducted under the authorization of Chungcheongnam-do Office of Education. Out of 400 copies first distributed, 376 copies were returned. Among the 376 copies, 117 copies which were judged insincere or from teachers with less than 1 year of experience were exclded from the study. Through this process, only 259 copies were finally selected. Results: As a result of assessing the fit of the model, it was found that 𝑥2=67.247 (df=28, p<.001), GFI=.953, AGFI=.911, TLI=0.936, CFI=0.965 and RMSEA=.074. Emotional exhaustion was found to have a direct effect on job demand (β=.26) and an indirect effect on stress response (β=.31). The total effect was β=.57. There was a positive complete indirect effect of β=.52 between emotional intelligence and emotional exhaustion. The total effect was not significant, respectively. Conclusion: Since job demands of school nurses affect emotional exhaustion, it is necessary to reconstruct their jobs and operations to alleviate their job demands.

Keywords

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