Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
권호 표지
DOI QR코드

DOI QR Code

Interdisciplinary Approach to Healthcare Design Project: Exploring Designer's Role in Collaborative Settings

학제간 접근법을 통한 헬스케어 디자인 프로젝트: 협업 환경에서 디자이너의 역할에 대한 연구

  • Kim, Seoyoung (Dept. of Design Studies, IDAS, Hongik University) ;
  • Nah, Ken (Dept. of Design Management, IDAS, Hongik University)
  • 김서영 (홍익대학교 국제디자인전문대학원 디자인학) ;
  • 나건 (홍익대학교 국제디자인전문대학원 디자인경영학과)
  • Received : 2020.12.28
  • Accepted : 2021.03.20
  • Published : 2021.03.28
Download PDF
⟨ Previous Next ⟩

Abstract

As demands for health and wellbeing in the ageing society have grown, complex problems involving diverse stakeholders arise in the healthcare environment. The objective of this study is to identify roles and abilities of designers in a healthcare setting where professionals from different disciplines collaborate to achieve a common goal. Case studies on healthcare design projects adapting interdisciplinary approach were explored to find which methods and processes were implemented effectively. Results are based on three research questions that lead to analyzing multifaceted roles of designers regarding process facilitation, manage relations, visualization, and imagination.

고령화 사회에서 건강과 웰빙에 대한 요구 수준이 높아짐에 따라 의료 환경에서는 다양한 이해관계자가 얽힌 복잡한 문제가 발생한다. 본 논문의 목적은 여러 분야의 전문가들이 의료 환경에서 공동의 목표를 달성하기 위하여 협업하는 상황에서 디자이너의 역할과 능력을 알아내는 것이다. 학제간 접근법을 도입한 헬스케어 디자인 프로젝트에서의 효과적인 방법과 프로세스를 파악하기 위해 사례 연구를 진행하였다. 결과는 세 가지 연구 질문을 기반으로 프로세스 퍼실리테이션, 관계 관리, 시각화, 상상력과 같은 디자이너의 다면적인 역할을 분석하였다.

Keywords

References

  1. Walker, S. (2002). The cage of aesthetic convention stasis in industrial design and the necessity of the avant-garde. The Design Journal, 5(2), 3-7. DOI: 10.2752/146069202789272726
  2. Hernandez, R.J., Cooper, R., & Jung, J. (2017). The understanding and use of design in the UK industry: Reflecting on the future of design and designing in industry and beyond. The Design Journal, 20(1), S2823-S2836. DOI: 10.1080/14606925.2017.1352794
  3. Morley, L. & Cashell, A. (2017). Collaboration in health care. Journal of Medical Imaging and Radiation Sciences, 48, 207-216. DOI: 10.1016/j.jmir.2017.02.071
  4. Chamberlain, P., Mawson, S., & Wolstenholme, D. (2017). Service design in chronic health. In Design for Health. Oxford; New York: Routledge. 216-240. DOI: 10.4324/9781315576619
  5. Yoo, J.Y. (2020). The effect of medical service design thinking teaching-learning on empathic problem solving ability: Convergence analysis of structured and unstructured data. Journal of Digital Convergence, 18(6), 311-321. DOI: 10.14400/JDC.2020.18.6.311
  6. Ferrari, T.G. (2017). Design and the fourth industrial revolution: Dangers and opportunities for a mutating discipline. The Design Journal, 20(1), S2625-S2633. DOI: 10.1080/14606925.2017.1352774
  7. Muller, B. (2017). Design in four revolutions: Interaction design is the design discipline of the third industrial revolution. Boris Muller. https://medium.com/@borism/design-in-four-revolutions-fb0f01a806d2
  8. Cooper, R. (2002). Design: Not just a pretty face. The Design Journal, 5(2), 1-2. DOI: 10.2752/146069202789272717
  9. Buchanan, R. (1992). Wicked problems in design thinking. Design Issues, 8(2), 5-21. DOI: 10.2307/1511637
  10. Nah, K., Cho, S.J., & Lee, K.A. (2017). Design Human Factors 101. Seoul: Culture Code.
  11. Danish Design Centre. (2015). The design ladder: Four steps of design use. https://danskdesigncenter.dk/en/design-ladder-four-steps-design-use
  12. Kretzschmar, A. (2003). The economic effects of design. Copenhagen: National Agency for Enterprise and Housing.
  13. Cooper, R., Boyko, C.T., & Cooper, C. (2011). Design for health: The relationship between design and noncommunicable diseases. Journal of Health Communication, 16(2), 134-157. DOI: 10.1080/10810730.2011.601396
  14. Bohemia, E. (2002). Designer as integrator: Reality or rhetoric?. The Design Journal, 5(2), 23-34. DOI: 10.2752/146069202790718549
  15. Kim, J., Kang, P., & Choi, I. (2014). Pleasure now, meaning later: Temporal dynamics between pleasure and meaning. Journal of Experimental Social Psychology, 55, 262-270. DOI: 10.1016/j.jesp.2014.07.018
  16. Lawrie, S.I., Eom, K., Moza, D., Gavreliuc, A., & Kim, H.S. (2020). Cultural variability in the association between age and well-being: The role of uncertainty avoidance. Psychological Science, 31(1), 51-64. DOI: 10.1177/0956797619887348
  17. Tsekleves, E. & Cooper, R. (2017). Emerging trends and the way forward in design in healthcare: An expert's perspective. The Design Journal, 20(1), S2258-S2272. DOI: 10.1080/14606925.2017.1352742
  18. Cooper, R. (2015). Design, skills, and knowledge, moving forward. The Design Journal, 4(3), 1-3. DOI: 10.2752/146069201789389575
  19. Cooper, R. (2001). Socially - responsible design. The Design Journal, 4(2), 1-3. DOI: 10.2752/146069201789390050
  20. Beardsley, S. (1994). The product interface: Crossroads of communication. Design Management Journal, 5(1), 52-67. DOI: 10.1111/j.1948-7169.1994.tb00617.x
  21. Ramos, M., Bowen, S., Wright, P.C., Ferreira, M.G.G., & Forcellini, F.A. (2020). Experience based co-design in healthcare services: An analysis of projects barriers and enablers. Design for Health, 1-20. DOI: 10.1080/24735132.2020.1837508
  22. Macdonald, A.S. (2017). Negotiating design within sceptical territory: Lessons from healthcare. In Design for Health. Oxford; New York: Routledge. 311-327. DOI: 10.4324/9781315576619
  23. Tsekleves, E. (2017). Part II: Designing for health. In Design for Health. Oxford; New York: Routledge. 33-37. DOI: 10.4324/9781315576619
  24. West, J., Davey, G., Norris, B., Myerson, J., Anderson, O., & Brodie, A. (2014). Designing out medical error: An interdisciplinary approach to the design of healthcare equipment. The Design Journal, 17(2), 238-266. DOI: 10.2752/175630614X13915240576068
  25. Jones, P. (2017). Soft service design outside the envelop of healthcare. In Design for Health. Oxford; New York: Routledge. 39-57. DOI: 10.4324/9781315576619
  26. DeRosier, J., Stalhandske, E., Bagian, J.P., & Nudell, T. (2002). Using health care Failure Mode and Effect AnalysisTM: The VA National Center for Patient Safety's prospective risk analysis system. The Joint Commission Journal on Quality Improvement, 28(5), 248-267. DOI: 10.1016/S1070-3241(02)28025-6
  27. Cooper, R. (2000). Empathy and technique in design. The Design Journal, 3(1), 1-2. DOI: 10.2752/146069200789393580
  28. Groeneveld, B., Dekkers, T., Boon, B., & D'Olivo, P. (2018). Challenges for design researchers in healthcare. Design for Health, 2(2), 305-326. DOI: 10.1080/24735132.2018.1541699