The Journal of the Convergence on Culture Technology (문화기술의 융합)

The International Promotion Agency of Culture Technology (국제문화기술진흥원)
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The Effect of Cynicism on Supportive Climate and Organizational Effectiveness

냉소주의가 지원적 분위기와 조직효과성에 미치는 효과

  • Kim, Jinhee (Business School, Daegu Catholic University)
  • 김진희 (대구가톨릭대학교 경영학부)
  • Received : 2020.12.15
  • Accepted : 2021.01.19
  • Published : 2021.02.28
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Abstract

Frequent restructuring of the organization according to the rapidly changing business environment, and increasing of employment insecurity made the employees have a cynical attitude toward the organization. The organizational cynicism is believed to hinder the supportive climate and negatively affect organizational effectiveness. This paper analyzed the effects of the cynicism of employees on the supportive climate and organizational effectiveness. Data were collected through questionnaire instruments from 172 employees of a public service. To test the hypothesis, structural equation modeling was employed. The analysis results showed that the supportive climate had a positively significant effect on the organizational effectiveness. And the organizational cynicism had a negative effect on the supportive climate. Finally, cynicism had a negative indirect effect on organizational effectiveness through a organizational climate.

빠르게 변화하는 경영환경에 따라 상시적인 구조조정, 고용불안의 증가는 종업원들로 하여금 조직에 대한 냉소적 태도를 가지도록 하였다. 이러한 조직 냉소주의의 확산은 조직 내 지원적 분위기를 저해하고, 조직효과성에도 부정적인 영향을 미칠 것으로 여겨진다. 본 논문은 조직 구성원들이 갖는 냉소주의적 태도가 조직의 지원적 분위기와 조직효과성에 미치는 효과 및 지원적 분위기가 조직효과성에 미치는 효과에 대해 분석하였다. 본 연구를 위한 자료는 충북 혁신도시에 있는 공공기관이 2015년에 실시한 조직혁신 프로그램을 위한 설문조사에서 응답한 172명의 자료를 사용하였다. 본 연구의 연구모형을 분석하기 위해 구조방정식 분석 방법을 활용하였다. 분석결과를 보면 지원적 분위기는 조직효과성에 긍정적인 영향을 미쳤다. 그리고 냉소주의는 지원적 분위기에 부정적인 효과를 보였다. 냉소주의가 조직효과성에 대해서는 유의한 효과를 보이지 않았지만, 조직분위기를 통해 조직효과성에 부정적인 간접효과가 있음을 밝혔다.

Keywords

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