Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
권호 표지
DOI QR코드

DOI QR Code

Mediating Effect of Communication Ability on Relationships among Self-awareness, Empathy, Emotional Intelligence and Interpersonal Competence of Nursing Students

간호대학생의 자기인식, 공감능력, 감성지능과 대인관계역량의 관계에서 의사소통능력의 매개효과

  • Oh, Eun-Jeung (Department of Nursing, Wonkwang Health Science University)
  • Received : 2021.01.02
  • Accepted : 2021.02.20
  • Published : 2021.02.28
Download PDF
⟨ Previous Next ⟩

Abstract

The study was done to investigate the mediating effects of communication ability on the relationship among self-awareness, empathy, emotional intelligence and interpersonal competence of nursing students. Data on subject's self-awareness, empathy, emotional intelligence and interpersonal competence were collected using a structured self-reporting questionnaire. During September and December 2019, data were collected from 282 nursing students in J and K cities. Data were analyzed using three-step mediated regression analysis with the SPSS WIN 21.0 programs. Self-awareness, empathy, emotional intelligence and communication ability were positively correlated with interpersonal competence of nursing students. Also, communication ability had a partial mediating effect on the relationship among self-awareness, empathy, emotion intelligence and interpersonal competence. These finding indicate that it will be more effective to education strategies that can increase self-awareness, empathy, emotional intelligence and communication ability together when developing education programs that improve interpersonal competence.

본 연구는 간호대학생의 자기인식, 공감능력, 감성지능과 대인관계역량의 관계에서 의사소통능력의 매개효과에 대하여 알아보기 위하여 시도된 연구이다. 자기인식, 공감능력, 감성지능, 의사소통능력과 대인관계역량은 구조화된 자가보고식 설문지를 사용하였다. 자료는 2019년 9월 1일부터 12월 16일까지 J, K 도시의 282명의 간호대학생으로부터 자료를 수집하였다. 자료는 SPSS WIN 21.0 프로그램을 활용하여 3단계의 회귀분석을 실시하였다. 자기인식, 공감능력, 감성지능과 의사소통능력은 간호대학생의 대인관계역량과 양의 상관관계를 나타냈으며, 의사소통능력은 자기인식, 공감능력과 감성지능과 양의 상관관계를 나타냈다. 또한, 의사소통능력은 자기인식, 공감능력, 감성지능과 대인관계역량과의 관계에서 부분 매개효과가 있었다. 본 연구는 대인관계역량을 개선시키기 위한 프로그램 개발 시 자기인식, 공감능력, 감성지능과 의사소통능력을 함께 증진시킬 수 있는 보다 효과적인 발전전략이 필요하다는 것을 제시하고 있다.

Keywords

References

  1. H. Gardne, M. l. Kornhabar, W. KWake. (1995). Intelligence: Multiple pers pectives. Toronto: Harcourt Barace College Publisher.
  2. E. J. Oh, S. H. Ko, J. Y. Kim, S. S. Kim. (2015). Self-awareness, other-awareness and communication ability in nursing students. The Journal of Korean Nursing Administration Academic Society, 21(4), 426-434. DOI:http://dx.doi.org.proxy.jbnu.ac.kr/10.11111/jkana.2015.21
  3. I. S. Kim , Y. K. Jang, S. H. Park, S. H. Song. (2011). Critical thinking disposition, stress of clinical practice and clinical competence of nursing students. The Journal of Korean Academic Society of Nursing Education, 17(3), 337-345. DOI:http://dx.doi.org.proxy.jbnu.ac.kr/10.5977/JKASNE.2011.17.3.337
  4. H. Nasrin, P. Soroor. J. Soodabeh. (2012). The miracle of communication as a global issue in clinical learning motivation of nursing students. Procedia-Social and Behavioral Sciences, 47, 1775-1779. DOI : https://doi.org/10.1016/j.sbspro.2012.06.899
  5. Y. H. Ahn & J. Choi. (2019). Incivility experiences in clinical practicum education among nursing students. Nurse Education Today, 73. 48-53. DOI : https://doi.org/10.1016/j.nedt.2018.11.015
  6. J. E. Bai. (1999). Recognition for psychiatric patients of nursing students during the clinical experience in the psychiatric unit. Journal of Psychiatric Mental Health Nurse, 8(2), 411-423.
  7. H. S. Hwang, S. E. Jeoung, E. H. Cho. (2018). A study on the use of narrative education for nursing college students. Korean Journal of General Education. 12(2), 217-239. DOI:http://www.dbpia.co.kr/journal/articleDetail?nodeId=NODE07421238
  8. M. R. Han & H. K. Kim. (2017). Mediating effect of communication competence on the relationship between emotional intelligence and self-esteem among nursing students. The Society of Digital Policy & Management, 15(2), 263-272. DOI : 10.14400/JDC.2017.15.2.263
  9. M. K. Cho & H. Jeoung. (2018). A convergence study of the effects of empathy and communication skill on clinical stress in nursing students. Journal of the Korea Convergence Society, 9(11), 539-547. DOI : 10.15207/JKCS.2018.9.11.539
  10. M. Jeoung. (2015). Influence of ego states, self esteem, and empathies on interpersonal relationship of nursing students. Journal of the Korea Academia-Industrial cooperation Society, 16(7), 4614-4620. DOI:http://dx.doi.org.proxy.jbnu.ac.kr/10.5762/KAIS.2015.16.7.4614
  11. Y. S. Kim. (2018). Awareness, other-awareness and communication ability of nursing student on interpersonal relation. The Convergent Research Society Among Humanities, Sociology, Science, and Technology, 8(10), 773-782.
  12. M. J. Lee. (2018). Mediating effect of interpersonal ability on the relationship between nursing student's communicative competency and clinical performance. Masteral dissertation. Kunsan National University, Kunsan.
  13. K. J. Lee, S. H. Ko, S. Lee, K. H. Kim, S. Y. Min, Y. J. Choe et al. (2015). Interpersonal and communication skills in nursing. Seoul: Shinkwang.
  14. S. J. Kim et al. (2016). Psychiatric mental health nursing. Seoul : Hyunmoonsa Publishing.
  15. J. W. Park & M.S S. Choi. ((2009). A study on self consciousness, communication competence, and interpersonal relation dispositions of nursing students. Journal of Psychiatric Mental Health Nurse, 18(3), 351-630.
  16. S. B. Im. (2006). Communication education in nursing: To promote self-awareness. Health Communication, (1)1, 59-66.
  17. Y. Jin. (2010). Emotional leadership as a key dimension of public relations leadership: a national survey of public relation leaders. Journal of Public Relations Research, 22(2), 159-81. DOI : https://doi.org/10.1080/10627261003601622
  18. H. R. Ko & J. H. Kim. (2014). The relationships among emotional intelligence, interpersonal relationship, and job satisfaction of clinical nurses. The Journal of Korean Academic Society of Nursing Education, 20(3), 413-423. DOI:http://dx.doi.org.proxy.jbnu.ac.kr/10.5977/jkasne.2014.20.3.413
  19. E. J. Oh, M. H. Lee, S. H. Ko. (2016). Influence of emotional intelligence and Empathy on the facilitativecommunication ability of psychiatric nurses. Journal of Psychiatric Mental Health Nurse, 25(4), 283-293.
  20. H. S. Kang & Y. Y. Kim. (2016). Influence of the emotional intelligence, communication competence and stress coping on turnover intention in psychiatric nurses. Journal of the Korea Academia-Industrial cooperation Society, 17(1), 141-151. DOI:https://doi.org/10.5762/KAIS.2016.17.1.141
  21. Y. K. Yang. (2018). Influences of communication skill and interpersonal ability on clinical competence of nursing students. The Korean journal of fundamentals of nursing, 25(2), 99-108. https://doi.org/10.7739/jkafn.2018.25.2.99
  22. M. S. Jeoung. (2014). Self-esteem, empathy and interpersonal relationship for reinforcing competence in communication of nursing students. The Journal of Korean academic society of nursing education, 20(2), 332-339. https://doi.org/10.5977/JKASNE.2014.20.2.332
  23. H. G. Eun. (2001). Adolescent's self-awareness, other-awareness, interpersonal skills and the satisfaction of interpersonal relationship: The difference among the grades and between the sexes. The Korea Journal of Youth Counseling, 9, 136-157.
  24. A. Fenigstein, M. F. Scheier, A. H. Buss. (1975). Public and private self consciousness. Journal of Consulting and Clinical Psychology, 43(4), 522-527. DOI : http://dx.doi.org/10.1037/h0076760
  25. Boyatzis, RE. (2000). How and why Individuals are able to develop emotional Intelligence. San Francisco: Jossey-Bass; 253p. (Cherniss C, Goleman D, editors. The emotionally intelligent workplace: how to select for, measure, an improve emotional intelligence in individuals, groups, and organizations).
  26. J. H. Choi. (2010). Relationship between nurse's emotional intelligence, communication competency and organizational commitment [masters thesis]. [Suwon]: A Jou University.
  27. C. Wong & K. S. Law. (2002). The effects of leader and follower emotional intelligence on performance and attitude: an exploratory study. The Leadership Quarterly, 13(3), 243-74. DOI : https://doi.org/10.1016/s1048-9843(02)00099-1
  28. S. J. Lee, Y. K. Chang, H. N. Lee, K. Y. Park. (2003). A study on the development of life-skills: Communication, problem solving, and selfdirected learning. Seoul: Korean Education Development Institute.
  29. H. Gardner, M. L. Kornhaber, K. Wake. (1995). "Intelligence : Multiple perspectives". Harcourt Brace College Publishers.
  30. S. Schlein, B. Guerney, L. Stover. (1971). "The Interpersonal Relationship Scale", Unpublishe doctoral dissertation, Pennsylvania Stata University. Philadelphia.
  31. S. M. Moon. (1980). "A Study on the Effect of Human Relations Training of University Students". Journal of Gyeongsang National University, 19(2), 195-203.
  32. R. M. Baron & D. A. Kenny. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. https://doi.org/10.1037/0022-3514.51.6.1173
  33. P. E. Shrout & N. Bolger. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7(4), 422-445. DOI : https://doi.org/10.1037/1082-989X.7.4.422
  34. H. S. Jeong & K. L. Lee. (2012). Factors affecting nursing students' interpersonal relationship ability. Journal of the Korean Data Analysis Society, 14(5), 2635-2647. DOI :https://doi.org/10.1037/1082-989X.7.4.422
  35. S. J. Park, K. S. Kang, G. H. Kim, J. Y. Park, G. R. Yang GR. (2019). Effects of self-awareness, other-awareness, empathy on communication ability of nursing students. Korean Journal of Health Communication. 14(2), 103-108. DOI : 10.15715/kjhcom.2019.14.2.103
  36. G. H. Kim, E. K. Han, D. H. Kim, S. H. Kim, J. E. Kim et al. (2020). The influence of self-awareness and empathy on the communication ability of nursing students. Korean Association For Learner-Centered Curriculum And Instruction, 20(7), 451-465. DOI : http://dx.doi.org/10.22251/jlcci.2020.20.7.451.
  37. K. A. Shin, E. S. Lee. (2011). The effects of a communication training program on communication and interpersonal relationships of nursing students. The Journal of Korean academic society of nursing education, 17(2), 149-158. DOI:http://dx.doi.org.proxy.jbnu.ac.kr/10.5977/JKASNE.2011.17.2.149
  38. M. O. Chae. (2016). Ego resilience, empathic ability and interpersonal relationship ability in nursing students. Journal of the Korea Academia-Industrial cooperation Society, 17(5), 95-103. DOI : https://doi.org/10.5762/KAIS.2016.17.5.95
  39. J. Q. Hong. (2020). Influence of self-awareness, emotional intelligence on caring efficacy in nursing students. Korean Association for Learner-centered Curriculum and Instruction. 20(7), 551-568. DOI:http://www.riss.kr.proxy.jbnu.ac.kr/link?id=A106662241 https://doi.org/10.22251/jlcci.2020.20.7.551