Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Impact of Manager's Leadership on Organizational Innovation Behavior in China's Star-Rated Hotel Industry: Focused on the mediating effect of Empowerment

중국 호텔 관리자의 리더십이 조직 혁신 행동에 미치는 영향: 심리적 임파워먼트의 매개효과를 중심으로

  • Li, Meng (Department of business management, WooSong University) ;
  • Lee, Yoon-koo (School of Corporate Management Corporate Management Major, WooSong University)
  • ;
  • 이윤구 (우송대학교 매니지먼트학부 경영학전공)
  • Received : 2020.11.30
  • Accepted : 2021.01.20
  • Published : 2021.01.28
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Abstract

The purpose of this research is to explore the impact of managers' leadership on organizational innovation behavior in Star-Rated hotels. 244 valid Chongqing hotels' questionnaires were obtained. Through SPSS 23.0, the model structure was verified between the four variables. The results as below. First, transformational, transactional leadership has a positive impact on organizational innovation behavior. Second, transformational, transactional leadership has a significant effect on empowerment. Third, empowerment has a positive impact on organizational innovation behavior. Lastly, empowerment plays a mediation effect between transformational, transactional leadership, and organizational innovation behavior. In conclusion, managers can contribute to organizational innovation behavior by improving the abilities of leadership.

본 연구는 중국 충칭지역의 호텔 구성원들을 대상으로 관리자의 리더십이 조직 혁신 행동에 미치는 영향을 연구하는데 그 목적이 있다. 이를 위해 중국의 현지호텔 244명을 대상으로 설문조사를 실시하여 SPSS 23.0을 통해 변혁적 · 거래적 리더십과 심리적 임파워먼트, 조직 혁신 행동의 구조적 관계를 규명하였다. 결과를 요약하면 첫째, 변혁적 · 거래적 리더십은 조직 혁신 행동에 정(+)에 영향을 미치는 것으로 나타났다. 둘째, 변혁적 · 거래적 리더십은 심리적 임파워먼트에 유의한 영향을 미치는 것으로 나타났으며, 셋째, 심리적 임파워먼트는 조직 혁신 행동에 긍정적인 영향을 미치는 것으로 확인되었다. 마지막으로 심리적 임파워먼트는 변혁적 · 거래적 리더십과 조직혁신 행동 간의 부분적으로 매개역할을 하는 것으로 분석되었다. 결과에 따르면 관리자들이 변혁적 · 거래적 리더십의 적극적인 실천으로 조직의 혁신을 이루는데 기여할 수 있는 것으로 확인되었다. 향후 연구에서는 리더십 유형을 확대한 연구가 필요할 것으로 보인다.

Keywords

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