Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on the Information Security Related Organizational Citizenship Behavior: From Prospect Theory and Goal Orientation Theory Perspective

정보보안 관련 조직시민행동에 대한 연구: 개인 전망, 조직 목표지향성 관점을 중심으로

  • Hwang, In-ho (Department of General Education, Kookmin University) ;
  • Hu, Sung-ho (Department of Psychology, Chung-Ang University)
  • Received : 2020.10.30
  • Accepted : 2021.01.20
  • Published : 2021.01.28
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Abstract

The purpose of this study is to verify the influence of the cognitive process related to the organizational citizenship behavior. The research method consisted of the cross-design of the prospect dimension and goal orientation dimension, and information security factors consisted of distributive justice, response efficacy, self efficacy, and organizational citizenship behavior. As a result of the study, the dimension of prospect had a significant effect on response efficacy and self efficacy, and it was found that the influence of the gain condition was greater than that of the loss condition. The goal orientation dimension had a significant effect on response efficacy and self efficacy, and it was found that the influence of the growth condition was greater than that of the validation condition. The research model that explained the relationship between information security factors appeared as a partial mediating model between distributive justice, response efficacy, and organizational citizenship behavior. The implications of this study suggest that it is necessary to establish an information security strategy in combination with individual decision-making factors and organizational culture factors.

연구 목적은 조직원의 정보보안 관련 조직시민행동과 연관되는 인지과정의 영향관계를 검증하는 것이다. 연구방법은 개인의 전망차원(이익, 손실)과 조직의 목표지향성 차원(성취지향, 안정지향)의 교차설계를 실시하고, 정보보안인지요인은 분배공정성, 대처효능감, 자기효능감, 그리고 조직시민행동으로 구성하였다. 연구결과 전망차원은 대처효능감과 자기효능감에 유의미한 영향을 미치고 있었으며, 이익의 영향력이 손실보다 높은 것으로 나타났다. 목표지향성은 대처효능감과 자기효능감에 유의미한 영향을 미치고 있었으며, 성취지향의 영향력이 안전지향보다 높은 것으로 나타났다. 정보보안 요인간의 관계를 설명한 연구모형은 분배공정성, 대처효능감, 조직시민행동간의 부분매개모형으로 검증되었다. 연구의 시사점은 개인 의사결정 요인과 조직 문화 요인을 복합적으로 고려하여 정보보안 전략 수립을 하는 것이 필요함을 제시한다.

Keywords

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