사물인터넷융복합논문지 (Journal of Internet of Things and Convergence)

한국사물인터넷학회 (The Korea Internet of Things Society)
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디지털 전환 시대에 IoT 기기와 서비스 정보 격차 실태 연구

A Study on the Reality of IoT Device and Service Information Gap in the Era of Digital Transformation

  • 이상호 (목포대학교 스마트비즈니스학과) ;
  • 조광문 (목포대학교 전자상거래학과)
  • Lee, Sangho (Dept. of Smart Business, Mokpo National University) ;
  • Cho, Kwangmoon (Dept. of Electronic Commerce, Mokpo National University)
  • 투고 : 2021.01.25
  • 심사 : 2021.03.19
  • 발행 : 2021.03.31
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초록

본 연구는 디지털 트랜스포메이션 시대에 사물인터넷(IoT) 기기와 서비스에 대한 정보 격차를 규명하고자 하였다. 이를 위하여 사물인터넷 기기와 서비스에 대한 미래 이슈를 전망하는 인식의 차이를 분석하고, 사물인터넷 기기와 서비스에 대한 인지도와 사용경험에 따른 디지털 기술의 필요성과 삶의 도움에 대한 차이를 분석하였다. 또한 교육수준과 교육수요를 분석하였다. 광주광역시와 전라남도에 거주자를 대상으로 2021년 2월 15일부터 3월 7일까지 설문조사를 실시하였고, 232명이 응답하였다. SPSS 21.0을 활용하여 분석하였고, 모든 통계값은 평균값으로 제시하였다. 연구 결과는 다음과 같다. 첫째, 지능정보사회 인지도에 따른 지능정보사회 미래이슈, 인공지능기기 및 서비스로 제공 받는 삶의 도움, 지능정보기술 필요성 차이를 제시하였다. 둘째, 인공지능기기의 인지도 및 사용 경험에 따른 인공지능으로 부터 제공 받는 삶의 도움 차이를 제시하였다. 셋째, 인공지능서비스의 인지도 및 사용 경험에 따른 인공지능으로 부터 제공 받는 삶의 도움 차이를 제시하였다. 넷째, 인공지능기술 인지도 및 사용 경험에 따른 필요성 차이를 제시하였다. 다섯째, 지능정보사회의 교육수준과 교육수요를 조사하여 제시하였다. 이러한 연구를 결과를 통하여 디지털 트랜스포메이션 시대에 정보 격차 해소를 위한 제언을 제시하였다.

This study attempted to identify the information gap about Internet of Things (IoT) devices and services in the era of digital transformation. To this end, we analyzed differences in perception of predicting future issues about IoT devices and services, and analyzed differences in the need for digital technology and help in life according to perceptions and experience of using IoT devices and services. Also, the level of education and demand for education were analyzed. A survey was conducted from February 15th to March 7th, 2021 for residents in Gwangju Metropolitan City and Jeollanam-do, and 232 respondents responded. Analysis was performed using SPSS 21.0, and all statistical values were presented as average values. The results of the study are as follows. First, the future issues of the intelligent information society according to the recognition of the intelligent information society, the help of life provided by artificial intelligence devices and services, and the need for intelligent information technology were presented. Second, the difference in Life help provided by artificial intelligence according to the recognition and use experience of artificial intelligence devices was presented. Third, the difference in life help provided by artificial intelligence according to the recognition and use experience of artificial intelligence service was presented. Fourth, the difference in necessity according to artificial intelligence technology recognition and use experience was presented. Fifth, the educational level and educational demand of the intelligent information society were investigated and presented. Through the results of this study, a suggestion for resolving the information gap in the era of digital transformation was suggested.

키워드

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