DOI QR코드

DOI QR Code

Mediating Effects of Workplace Learning and Self-efficacy on the Relationship between Technostress and Job Satisfaction of Convalescent Hospital Nurses

  • Received : 2021.11.07
  • Accepted : 2021.11.15
  • Published : 2021.12.31

Abstract

This study was tried to explore the mediating effect of workplace learning and self-efficacy on the relationship between technostress and job satisfaction in convalescent hospital nurses. Data were collected from 149 nurses working at one of 10 convalescent hospitals located in Korea's D region and between July 20 and August 12, 2019 and analyzed using SPSS 24.0. The mediating effects of workplace learning and self-efficacy in the relationship between technostress and job satisfaction were investigated by conducting hierarchical regression analysis and testing for significance based on bootstrapping p values. We found that workplace learning had a complete mediating effect, and self-efficacy a partial mediating effect, in the relationship between technostress and job satisfaction in convalescent hospital nurses. Exploring diverse factors and environmental features affecting job satisfaction in convalescent hospital nurses is highly relevant to clinicians, especially given the gradually increasing number of convalescent hospitals, changes during the era of technology fusion, and the strategic demands arising from an aging society.

Keywords

References

  1. Organization for Economic Co-operation and Development. OECD Health Statistics 2019. https://www.oecd.org/health/health-data.htm, November 2019.
  2. L. G. Tummers, S. M. Groeneveld, and M. Lankhaar, "Why do Nurses Intend to Leave their Organization? A Largescale analysis in Long-term Care," Journal of Advanced Nursing, Vol. 69, No. 12, pp. 2826-2838, 2013. DOI: https://doi.org/10.1111/jan.12249
  3. S. Park and E. Yeom, "Experience of the Role Conflict of Nurses in Long-term Care Hospital," Journal of the Korea Contents Association, Vol. 16, No. 7, pp. 368-381, 2016. DOI: https://dx.doi.org/10.5392/JKCA.2016.16.07.368
  4. A. Suh, "Factors Affecting Individuals' Job Satisfaction in Smart Work Environments," The e-Business Studies, Vol. 13, No. 3, pp. 427-459, 2012. DOI: https://doi.org/10.15719/geba.13.3.201209.427
  5. M. j. Kim, "The Effect of Leadership Types of Managers Perceived by ICT Organization Members on Leadership Trust and Job Satisfaction," International Journal of Advanced Smart Convergence, Vol. 9, No. 2, pp. 212-223, 2020. DOI: http://dx.doi.org/10.7236/IJASC.2020.9.2.212
  6. T. S. Ragu-Nathan, M. Tarafdar, B. S. Ragu-Nathan, and Q. Tu, "The Consequences of Technostress for end users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, Vol. 19, No. 4, pp. 417-433, 2008. DOI: http://doi 10.1287/isre.1070.0165
  7. S. K. Oh, J. U. Kim, and S. C. Park, "The Effects of Technostress and Work Connectivity after work hours on Job Satisfaction: Focusing on a Mediating Role of Work-life Conflicts," Journal of Information Technology Applications & Management, Vol. 22, No. 2, pp. 71-93, 2015. DOI: https://doi.org/10.21219/jitam.2015.22.2.071
  8. P. Matthews, "Workplace Learning: Developing a Holistic Model," The Learning Organization, Vol. 6, No. 1, pp. 18-29, 1999. DOI: https://doi.org/10.1108/09696479910255684
  9. H. Y. Kim, and H. S. Lee, "A case study on the Informal Learning Aspects of Nurses in a Hospital," The Journal of Vocational Education Research, Vol. 28, No. 3, pp. 181-207. 2009.
  10. S. Yoon, E. Chung, S. Park, M. Jung, G. Ko, and J. Jang, "Influence of Workplace Learning, Job Satisfaction and Geriatric Nursing Practice of Nurses in Long-term Care Hospitals," Journal of the Korean Gerontological Society, Vol. 37, No. 3, pp. 655-667, 2017.
  11. S. Min, H. Kim, Y. J. Ha, E. A. Kim, H. Y. Kim, H. J. Kim, and Y. J. Kim, "The Controlling Effect of the Self-efficacy in the Job Stress of Hospital Nurse on Job Satisfaction, Turnover Intention," Korean Journal of Business Administration, Vol. 24, No. 1, pp. 1-21, 2011.
  12. Y. Cho, W. Choi, and B. Yang, "Learning Organization, Workplace Learning and Perceived Hospital Performance," The Korean Journal of Human Resource Development Quarterly, Vol. 14, No. 3, pp. 87-110, 2012. https://doi.org/10.18211/KJHRDQ.2012.14.3.004
  13. H. H. Park, Y. S. Kim, and I. O. Oh, "The Relationship of General Characteristics and Core Competency of Hospital Nurses with Nursing Self-efficacy," Journal of the Korean Data Analysis Society, Vol. 17, No. 1, pp. 531-544, 2015.
  14. K. J. June and E. S. Choi, "Reliability and Validity of the Korean Version of the Copenhagen Psycho-social Questionnaire Scale," Korean Academic Society of Occupational Health Nursing, Vol. 22, No. 1, pp. 1-12, 2013. DOI: http://dx.doi.org/10.5807/kjohn.2013.22.1.1
  15. K. J. Preacher and A. F. Hayes, "SPSS and SAS Procedures for Estimating Indirect Effects in Simple Meditation Models.," Behavior Research Methods, Instruments, & Computers, Vol. 36, pp. 717-731, 2004. DOI: https://doi.org/10.3758/bf03206553
  16. M. K. Lee, A study on the Techno-stress and Smartphone Utilization of Middle-aged Consumers, Master's thesis. Sungkyunkwan University, Seoul, Korea, 2018.
  17. J. Y. Lee and S. Kim, "Mediating Effect of Stress Coping in the relationship between Technostress and Teacher Efficacy of Early Childhood Teachers," Korean Journal of Stress Research, Vol. 26, No.1, pp. 46-51, 2018. https://doi.org/10.17547/kjsr.2018.26.1.46
  18. K. H. Kim, "Relationship among Media Literacy, Technostress, and Academic Self-efficacy in Baccalaureate Nursing Students," The Treatise on the Plastic Media, Vol. 21, No. 4, pp. 26-34, 2019.
  19. S. Jin, The Effects of Workplace Learning on Hospital Performance: Organizational and Supervisor Vision as a Moderator, Master's thesis, Chosun University, Kwangju, Korea., 2012.
  20. J. H. Kim, The relationship between Workplace Learning, Organization Socialization and Organizational Commitment of Nurses, Master's thesis, Catholic University of Pusan, Pusan, Korea, 2018.
  21. J. Choi and H. J. Park, "Professional Self-concept, Self-efficacy and Job Satisfaction of Clinical Nurses in Schoolwork," Journal of the Korean Academy of Nursing Administration, Vol. 15, No. 1, pp. 37-44, 2009.
  22. K. H. Lee, "The Effect of Learning Orientation on Self-efficacy and Job Satisfaction of Nurses: The Effect of Learning Orientation on Self-efficacy and Job Satisfaction of Nurses," Journal of the Korean Data Analysis Society, Vol. 16, No. 3, pp. 1669-1683, 2014.
  23. S. K. Kim and G. M. Kim, "Effects of Nurses' Job Stress, Self-efficacy, and Professional Self-concept on Job Satisfaction: A comparison on Comprehensive Nursing Care Service Wards and General Wards," Journal of the Korean Data Analysis Society, Vol. 20, No. 3, pp. 1609-1624, 2018. https://doi.org/10.37727/jkdas.2018.20.3.1609
  24. T. S. Kristensen, H. Hannerz, A. Hogh, and V. Borg, "The Copenhagen Psychosocial Questionnaire: A Tool for the Assessment and Improvement of the Psychosocial Work Environment," Scandinavian Journal of Work Environment and Health, Vol. 31, No. 6, pp. 438-449, 2005. DOI: http://doi.Org/10.5271/sjweh.948
  25. H. Berthelsen, J. J. Hakanen, and H. Westerlund, "Copenhagen Psychosocial Questionnaire: A Validation study using the Job Demand-resources Model," PLoS ONE, Vol. 34, No. 4, e0196450. pp. 1-17, 2018. DOI: https://doi.org/10.1371/journal.pone.0196450
  26. J. H. Jang, M. Jung, G. Ko, E. Soun, and Y. S. Choi, "The Influence of Job Satisfaction, Workplace Learning on Nursing Performance Among Clinical Nurses," International Journal of Advanced Nursing Education and Research, Vol.3, No.1, pp.13-18, 2018. DOI: http://dx.doi.org/10.21742/ijaner.2018.3.1.03
  27. J. Lee and S. Son, "Effects of Workplace on Innovation, Organizational Commitment and Organizational Citizenship Behavior," Journal of Lifelong Learning Society, Vol. 10, No. 2, pp. 181-208, 2014.
  28. G. Kim, The Effect of the Workplace Learning and Learning Transfer on Business Performance, Ph.D. thesis. Chosun University, Kwangju, Korea, 2017.
  29. G. Kim and S. Kim, "The relationship between Technostress and Continuance Commitment within Organizations: The Moderating Effects of Involvement Facilitation and Technical Support Provision," The Journal of Society for e-Business Studies, Vol. 20, No.1, pp. 153-166, 2015. DOI: http://dx.doi.org/10.7838/jsebs.2015.20.1.153
  30. S. H. N. Kang, The Effect of Techno-overload and Techno-invasion on Emotional Exhaustion: Mediating Effect of Psychological Contract Breach and Moderating Effect of Voice Behavior, Master's thesis, Korea University, Seoul, Korea, 2019.
  31. J. M. Lee, "Comparative study about the Clinical Nurse's Job Stress and Turnover Intention in Nursing Care System Ward, a General Ward," Social Science Research Institute, Vol. 33, No. 1, pp. 1-48, 2016.