품질경영학회지 (Journal of Korean Society for Quality Management)

  • 제49권4호
  • /
  • Pages.447-466
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  • 2021
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  • 1229-1889(pISSN)
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  • 2287-9005(eISSN)
한국품질경영학회 (Korean Society for Quality Management)
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품질 4.0: 개념, 요소, 수준 평가와 전개 방향

Quality 4.0: Concept, Elements, Level Evaluation and Deployment Direction

  • 서호진 (경상국립대학교 산업시스템공학부) ;
  • 변재현 (경상국립대학교 산업시스템공학부) ;
  • 김도현 (명지대학교 산업경영공학과)
  • Seo, Hojin (Department of Industrial and Systems Engineering, Gyeongsang National University) ;
  • Byun, Jai-Hyun (Department of Industrial and Systems Engineering, Gyeongsang National University) ;
  • Kim, Dohyun (Department of Industrial Management Engineering, MyongJi University)
  • 투고 : 2021.10.17
  • 심사 : 2021.11.08
  • 발행 : 2021.12.31
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초록

Purpose: This article aims 1) to propose Quality 4.0 concept through surveying related literature, 2) to suggest key elements of Quality 4.0 by arranging the elements of Quality 4.0 that appeared in the literature, 3) to determine the levels of Quality 4.0, and 4) to suggest ideas for effective deployment of Quality 4.0. Methods: Eleven papers or documents are reviewed for Quality 4.0 concept; two papers and one document are investigated for key element extraction of Quality 4.0; and smart factory roadmap and industry 4.0 maturity model are studied to determine the levels of Quality 4.0. Results: 1) Quality 4.0 definition is proposed. 2) Three key elements are determined: data acquisition and analytics, connection and integration, and leadership and culture. 3) Six Quality 4.0 levels are determined. 4) Some suggestions are addressed for effective deployment of Quality 4.0. Conclusion: 1) Definition, key elements, levels, and some suggestions on effective deployment of Quality 4.0 are addressed. 2) Specific contents of Quality 4.0 education and training courses should be provided in the future. 3) Two future research directions are proposed.

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과제정보

이 연구는 2020년도 경상대학교 연구년제 연구교수 연구지원비에 의하여 수행되었음

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