Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Mediating Effect of Flourishing on the Relationship between Role Conflict and Burnout of School Counselors

전문상담교사의 역할갈등과 소진의 관계에서 플로리시의 매개효과

  • Kim, Do-Hee (Dept. of Education, Chonnam National University) ;
  • ji, Kyong-Ye (Dept. of Education, Chonnam National University) ;
  • Kim, Hee-Joung (Dept. of Education, Chonnam National University)
  • Received : 2021.08.05
  • Accepted : 2021.11.20
  • Published : 2021.11.28
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Abstract

The purpose of this study was to examine the mediating effect of flourishing on the relationship between role conflict and burnout as perceived by school counselors. A total of 242 school counselors participated in this study. The collected data were analyzed using the SPSS and PROCESS macro programs. The study results showed a significant positive correlation between role conflict and burnout and a significant negative correlation between flourishing and role conflict and burnout. In addition, depending on the three subtypes of role conflict (i.e., role-expectation conflict, individual-role conflict, and role ambiguity conflict), the effects on various sub-signs of burnout differed. It was found that flourishing mediated all of these variables of role conflict influencing burnout. These results suggest that flourishing can be considered an indicator for professionalism management of school counselors and a result showing that a positive psychological approach at the school level can be helpful in improving the effectiveness of school counseling by contributing positively not only to students but also to school counselors.

본 연구는 전문상담교사가 지각하는 역할갈등과 소진의 관계에서 플로리시의 매개효과를 검증하는 데에 목적이 있다. 학교와 교육청에서 근무하는 전문상담교사 242명을 대상으로 설문조사를 수행하였으며 수집된 자료는 SPSS와 PROCESS macro 프로그램을 통해 분석되었다. 연구결과, 역할갈등과 소진은 유의한 정적 상관이 있었으며 플로리시는 역할갈등, 소진과 유의한 부적 상관이 있었다. 아울러 역할갈등의 세 가지 하위 유형인 역할기대 갈등, 개인-역할 갈등, 역할모호성 갈등에 따라 소진의 여러 하위 징후에 미치는 영향이 상이한 것으로 나타났으며 플로리시는 역할갈등의 각 요소가 소진에 미치는 영향을 모두 매개하는 것으로 나타났다. 이러한 결과는 플로리시가 전문상담교사의 전문성 관리를 위한 지표로 고려될 수 있다는 것을 시사하며 학교단위의 긍정심리학적 접근이 학생뿐만 아니라 전문상담교사에게도 긍정적으로 작용하여 학교상담의 효과성을 개선하는 데에 기여할 수 있다는 것을 보여주는 결과라고 여겨진다.

Keywords

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