Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Effects of Endorsers' Gender on Ads and Product Attitude: Cross-cultural Perspective(Korea vs. Uzbekistan)

광고모델의 성별이 광고 태도와 제품 태도에 미치는 영향에 관한 비교문화적 연구: 한국 vs. 우즈베키스탄

  • Lee, Dong-Yub (Department Consulting, Kumoh National Institute of Technology) ;
  • Yulduz, Kudratova (Business Administration, Kumoh National Institute of Technology) ;
  • Kim, Gwi-Gon (Dept. of Business Administration, Kumoh National Institute of Technology)
  • 이동엽 (금오공과대학교 컨설팅학과) ;
  • ;
  • 김귀곤 (금오공과대학교 경영학과)
  • Received : 2021.10.22
  • Accepted : 2021.11.20
  • Published : 2021.11.28
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Abstract

This study is a cross-cultural study examining whether differences in perceptions of social gender roles in Korea and Uzbekistan have different effects on ad attitudes and product attitudes through the endorsers' gender. In particular, this study was focused on the difference between the facial expression of the endorser and the moderating effect of the ad situation in these relationships. The research results are as follows. First, the difference in the perception of social gender roles was larger in Uzbekistan than in Korea. Second, the influence of gender of endorser on ad attitude was perceived to be higher in Uzbekistan than in Korea. Third, the moderating effect of facial expression(Placid vs. Cold) in the effect of gender of advertising model on advertising attitude was found only in Uzbekistan. Fourth, the moderating effect of the ad situation (Office work vs. Family life) in the relationship between the endorsers' Gender and ad attitude was also found only in Uzbekistan. Fifth, the effect of consumer's ad attitude on product attitude showed a statistically significant positive relationship in both countries. This study reveals that cultural differences in the masculinity (or femininity) dimension between Korea and Uzbekistan are also affecting the effectiveness of ads. Therefore, this study suggests that global marketers should consider not only the existing information source effects such as reliability, professionalism, and attractiveness, but also the gender, facial expression, and ad situation of the endorser according to cultural differences when selecting an ad model.

본 연구는 한국과 우즈베키스탄의 사회적 성역할 인식에 대한 차이가 광고모델의 성별을 통해 광고 태도 및 제품태도에 미치는 영향에 차이를 가져오는지를 살펴보는 비교문화연구이다. 특히 이들 관계에서 광고모델의 표정과 광고상황이 미치는 조절효과의 차이를 중심으로 연구되었다. 연구결과. 첫째, 사회적 성역할의 인식에 대한 차이는 한국보다 우즈베키스탄에서 더 크게 나타났다. 둘째, 광고 모델의 성별이 지각된 광고 태도에 미치는 영향은 한국보다 우즈베키스탄에서 높게 지각되었다. 셋째, 광고 모델의 성별이 광고의 태도에 미치는 영향에서 얼굴표정(온화함 vs. 차가움)의 조절효과는 우즈베키스탄에서만 나타났다. 넷째, 광고모델의 성별과 광고태도에서 광고상황(직장업무 vs. 가정생활)의 조절효과 또한 우즈베키스탄에서만 나타났다. 다섯째, 소비자의 광고태도가 제품태도에 미치는 영향은 두 국가 모두에서 통계적으로 유의한 정의 관계를 나타냈다. 본 연구는 한국과 우즈베키스탄 간에 남성성(또는 여성성)차원의 문화적 차이가 광고의 효과에도 영향을 미치고 있음을 알려준다. 따라서 본 연구는 글로벌 마케팅 담당자들이 광고모델을 선정할 때 신뢰성, 전문성, 매력성과 같은 기존의 정보원천효과 뿐만 아니라 문화적 차이에 따른 광고모델의 성별, 얼굴표정, 광고상황 등도 고려해야 함을 시사해주고 있다.

Keywords

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