디지털융복합연구 (Journal of Digital Convergence)

  • 제19권11호
  • /
  • Pages.121-133
  • /
  • 2021
  • /
  • 2713-6434(pISSN)
  • /
  • 2713-6442(eISSN)
한국디지털정책학회 (The Society of Digital Policy and Management)
권호 표지
DOI QR코드

DOI QR Code

일본의 집단문화의 봉사정신의 관계: 글로벌 IT기업 직원 중심으로

Collectivism's Effect on Volunteerism, A Case Study of Japanese employees

  • 강윤희 (동명대학교 국제통상학과)
  • Kang, Yoonhee (Department of International Trade, Tongmyung University)
  • 투고 : 2021.08.11
  • 심사 : 2021.11.20
  • 발행 : 2021.11.28
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

본 연구는 홉스테드의 집단적 문화가 개인의 봉사정신에 미치는 영향 및 개인의 공감능력의 매개효과를 확인하는데 목적을 두고 분석하였다. 봉사활동과 관련된 요인들은 다양하지만 본 연구에서는 집단적문화와 개인의 공감능력 요인의 봉사활동과의 연관성을 밝혀보고자 하였다. 홉스테드의 문화차원인 집단적 문화는 아시아국가에서 높게 나타났으며 대부분의 관련 선행연구는 국가별 차원에서 분석되었다. 본 연구는 문화적 차원을 개인적 차원으로 설문화한 Yoo's Cultural Value Scale (CVSCALE)을 일본 IT계 대기업 직원들 220명 대상으로 자기기입식 설문지를 온라인으로 3주동안 수집, SPSS 21.0을 통해 통계분석 했으며 결과는 다음과 같다. 첫째, 일본의 집단문화는 봉사활동에 긍정적(+) 영향을 미친다는 결과가 확인되었다. 둘째, 개인의 공감능력이 집단적문화와 봉사활동을 완전 매개한다는 결과를 발견할수 있었다. 본 연구 결과를 통해 개인의 집단적 문화성향이 봉사활동에 긍정적 영향, 즉 조직에 긍정적 영향을 준다는 점을 검증하였다. 본 연구를 통해 최근 개인적 문화성향이 강해진 일본에서도 집단적 문화성향과 공감능력이 봉사활동의 선행요인이란 새로운 시사점을 제공하였으며 개인의 공감능력 훈련 및 교육을 제도화하여, 개인 및 그룹차원의 성과를 향상하도록 제시하였다.

In this research, Collectivism's influence on Japanese employee's volunteerism in IT Multinational Enterpise (MNE) was investigated with empathy mediating. Previous research on Hofstede's cultural dimensions were mostly conducted at national levels. However, in this study, Yoo's Cultural value Scale (CVSCALE) was used to analyze colletivistic tenedencies at individual levels and its influence on volunteerism. A total of 220 self-administering online surveys were distributed to IT MNE employees in Tokyo, Japan for three weeks period. 160 usable surveys were collected and analyzed with SPSS 21.0. Findings indicate collectivism positively influenced volunteerism in individuals with empathy as possible antecent of volunteerism. In conclusion and application, the significance of this research lies in indicating collectivism's positive influence on volunteerism and empathy as possible antecedents of volunteerism in Japanese employees even though Japan has displayed stronger individualism than the rest of East Asian neighbors.

키워드

참고문헌

  1. Y. H. Kang. (2019). Empathic Emotions and Organizational Citizenship Behaviors of Multinational Enterprise Employees of Japan, Korea and Singapore. J. Int.Trade Commerce. 15(3), 203-236.DOI: 10.15980/jitc.15.3.201906.203.
  2. G. Hofstede. (2001). Culture's consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations (2nd ed.). London: Sage publications.
  3. D.H. Smith & J. Macaulay.(1980). Participation in social and political activities. Boston: Jossey-Bass.
  4. J. Wilson, and M. Musick.(1997). "Who Cares? Toward an Integrated Theory of Volunteer Work." American Sociological Review, 62(5).DOI:10.2307/2657355
  5. V.A. Hodgkinson, M.S. Weitzman, S.M. Noga, & H.A. Gorski.(1992). "Giving and volunteering in the United States: 1992 edition: Independent Sector. Washington DC.
  6. S.K. Parker, C.M. Axtell, & N. Turner.(2001). "Designing a safer workplace: Importance of job autonomy, communication quality, and supportive supervisors." Journal of occupational health psychology .6(3), pp.211 DOI: 10.1037//1076-8998.6.3.211.
  7. J. Yu & M. Kirk.(2008). "Measurement of empathy in nursing research: systematic review." Journal of advanced nursing, 64(5). 440-454. DOI:10.1111/j.1365-2648.2008.04831
  8. S. Pohl, L. Dal Santo & A. Battistelli.(2015). "Empathy and emotional dissonance: Impact on organizational citizenship behaviors." European Review of Applied Psychology. 65(6), 295-300. DOI:10.1016/j.erap.2015.10.001
  9. G. Sadri, T.J. Weber, & W.A. Gentry.(2011). "Empathic emotion and leadership performance: An empirical analysis across 38 countries." The Leadership Quarterly, 22(5), 818-830. DOI:10.1016/j.leaqua.2011.07.005
  10. J.D. Mayer, M. DiPaolo, & P. Salovey.(1990) "Perceiving affective content in ambiguous visual stimuli: A component of emotional intelligence." Journal of personality assessment, 54(3-4), 772-781. DOI:10.1080/00223891.1990.9674037
  11. D. Goleman.(1996). "Emotional intelligence. Why it can matter more than IQ." Learning, 24(6), 49-50. DOI:10.24059/olj.v24i2.2299
  12. H. Gronlund. (2011). "Identity and volunteering intertwined: Reflections on the values of young adults." VOLUNTAS: International journal of voluntary and nonprofit organizations. 22(4), 852-874. DOI:10.1007/s11266-011-9184-6
  13. W. Yun & D.A. Bell. (2014). "The revival of Confucianism in an age of globalization: towards a critical Confucianism." OMNES: The Journal of Multicultural Society. 5(1), 1-21. doi:10.15685/omnes.2014.07.5.1.1
  14. J. S. Coleman. (1994) Foundations of social theory. Boston; Harvard university press.
  15. V. Taras, B. L. Kirkman & P. Steel.(2010). "Examining the Impact of Culture's Consequences: A Three-Decade, Multi-level, Meta-analytic Review of Hofstede's Cultural Value Dimensions." Journal of applied psychology, 95(3), 405. DOI:10.1037/a0018938
  16. D. Matsumoto, S. H. Yoo, & S. Nakagawa.(2008). "Culture, Emotion Regulation, and Adjustment." Journal of Personality and Social Psychology, 94(6), 925. DOI:10.1037/0022-3514.94.6.925
  17. C.R. Miao, H. Humphrey, and S. Qian. (2018). "A Cross-Cultural Meta-Analysis of How Leader Emotional Intelligence Influences Subordinate Task Performance and Organizational Citizenship Behavior." Journal of World Business, 53(4), 463-474, DOI: 10.1016/j.paid.2017.04.015
  18. C. D. Batson. (1987). "Prosocial motivation: Is it ever truly altruistic?." Advances in experimental social psychology, 20, 65-122. DOI: 10.1016/S0065-2601(08)60412-8
  19. P. S. Bellet, & M. J. Maloney. (1991). "The importance of empathy as an interviewing skill in medicine." Jama, 266(13), 1831-1832 DOI: 10.1001/jama.1991.03470130111039.
  20. R. P. Tett, and H.A. Guterman. (2000). "Situation trait relevance, trait expression, and cross-situational consistency: Testing a principle of trait activation". Journal of Research in Personality, 34(4), 397-423. DOI:10.1006/jrpe.2000.2292
  21. C.I. Farh, M. G. Seo, & P. E. Tesluk. (2012). "Emotional intelligence, teamwork effectiveness, and job performance: The moderating role of job context." Journal of Applied Psychology, 97(4), 890. DOI:10.1037/a0027377
  22. V.Bellou. (2010). "Organizational culture as a predictor of job satisfaction: the role of gender and age", Career Development International, 15(1). 4-19. DOI:10.1108/13620431011020862
  23. B. Yoo, N. Donthu, & T. Lenartowicz. (2011). "Measuring Hofstede's Five Dimensions of Cultural Values at the Individual Level: Development and Validation of CVSCALE," Journal of International Consumer Marketing, 23(3-4), 193-210, DOI: 10.1080/08961530.2011.578059
  24. P. M. Podsakoff, S. B. MacKenzie, J. Y. Lee, & N. P. Podsakoff. (2003). "Common method biases in behavioral research: a critical review of the literature and recommended remedies." Journal of applied psychology, 88(5), 879. DOI: 10.1037/0021-9010.88.5.879
  25. H. H. Harman. (1976). Modern factor analysis. New York: University of Chicago press, New York.
  26. R.M. Barron & D.A. Kenny.(1986). "The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations." Journal of Personality and Social Psychology, 51(6), 1173-1182, DOI:0022-3514/86 https://doi.org/10.1037/0022-3514.51.6.1173