Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Comparative Analysis of Application User Experience for Record and Recall -Focused on Google Timeline and 'Daily' (Application)-

기록과 회상에 대한 애플리케이션 사용자 경험 비교분석 -구글 타임라인과 '일상' (애플리케이션)을 중심으로-

  • Ko, Eun-Sung (Digital Media Design, HongIk University, International Design School for Advanced Studies) ;
  • Kim, Bo-Yeun (Digital Media Design, HongIk University, International Design School for Advanced Studies)
  • 고은성 (홍익대학교 국제디자인전문대학원 디지털미디어디자인 전공) ;
  • 김보연 (홍익대학교 국제디자인전문대학원 디지털미디어디자인 전공)
  • Received : 2020.08.13
  • Accepted : 2020.11.20
  • Published : 2020.11.28
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Abstract

Due to the development of digital technology, users can record their daily lives without being restricted by time and space. The trend is growing rapidly, but lifelogging cases are still insufficient. Google's Timeline and domestic application 'Daily' were analyzed through in-depth interviews. Based on the Creating Pleasurable Interface Model, the factors influencing user satisfaction were identified by the Reckard 7-point scale based on the Honeycomb model. The results of the in-depth interviews and the 7-point scale were similar, and we could see what and why users preferred the recording application. This study is meaningful to evaluate the user experience for recording application and analyzing the needs of users obtained through in-depth interviews to assess the usability that provide a service record and recall.

디지털기술의 발전으로 사용자들이 시공간의 제약을 받지 않고서도 일상을 자동으로 기록 할 수 있게 되었다. 이러한 트렌드는 급속도로 증가하는 중이나 아직 라이프로깅에 대한 사용성 평가사례는 부족한 실정이다. 구글의 타임라인, 국내 기록 애플리케이션 '일상' 두 가지의 사용성 평가를 심층 면접을 통해 분석하였다. 감성 인터페이스 모형을 토대로 사용자 만족에 영향을 미치는 요인을 허니콤의 6가지 요소를 바탕으로 리커드 7점 척도를 통해 확인하였다. 심층 면접과 7점 척도의 결과가 비슷하며 사용자들이 선호하는 기록 애플리케이션이 무엇이며 그 이유를 알 수 있었다. 본 연구는 기록 애플리케이션에 대한 사용자 경험을 평가하고 심층 인터뷰를 통해 얻은 사용자들의 니즈를 분석하여 기록과 회상이라는 서비스를 제공하는 두 애플리케이션에 대한 사용성을 평가하는 데 의의가 있다.

Keywords

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