Abstract
The primary purpose of this study was to develop performance evaluation indices for measuring the results of the work and performance of the career exploration support centers. For the study, First, to describe the current status of the management system across the 228 centers, examine the staff's perceptions of the current evaluation method and system of each center, and analyze the needs of measuring indices of each center for its performance evaluation, a cross-sectional survey method was employed. Second, relevant literature was reviewed. Next, measurement indices were developed employing the Delphi method with a panel of 15 experts in developing instruments of accomplishment. Based upon the conclusion of this study, The measurement indices developed in this study focuses on the core measurement indices. These indices include a checkbox of necessary and unnecessary in each item so that each local department of education or each center can select indicating items (indices) according to its own needs. The newly developed measurement indices consists of four domains to assess: (1) Institutional competencies-goals, budget, system, and resources, (2) Practitional competences-qualities of programs, administration of experiential career program providers, promotion of centers and programs, management of human resources such as instructors or guides, and establishment of community-center cooperative networking system, (3) Accomplishments-finding new experiential career program providers, the number of participants such as schools and students, reciprocal system, and the degree of participants' satisfaction with the center and programs, and (4) specialized indicators-extra scores for center-based specialized programs.
본 연구는 전국 진로체험지원센터의 운영성과를 평가할 수 있는 성과평가 기준을 개발하고 성과평가 운영방안을 제시하여 진로체험의 질 제고 및 진로체험지원센터의 운영 성과 향상을 도모하고자 수행되었다. 이를 위하여 전국 진로체험지원센터 현황 조사 및 담당자 설문조사, 국내외 성과평가 사례를 수집한 문헌 분석, 전문가 델파이 조사 및 전문가 협의회, FGI, 심층인터뷰를 실시하였다. 주요 연구 결과로는 지역 진로체험지원센터의 특성을 고려한 진로체험지원센터 성과평가 기준을 개발하였다. 영역은 크게 기관역량, 운영과정, 운영 성과 및 특성화 지표로 구성하였다. 총 54개의 상세한 평가 기준과 평가지를 개발하였으며, 마지막으로 센터 운영 성과 제고를 위한 성과평가 운영방안 및 제언을 제시하였다.
