Journal of Korean Academy of Nursing (대한간호학회지)

Korean Society of Nursing Science (한국간호과학회)
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Relationship of Workplace Violence to Turnover Intention in Hospital Nurses: Resilience as a Mediator

병원 간호사의 직장 폭력경험과 이직의도의 관계에서 극복력의 매개작용

  • Kang, Hyun-Jung (Graduate School of Public Health, Ajou University) ;
  • Shin, Jaeyong (Department of Preventive Medicine, Ajou University School of Medicine) ;
  • Lee, Eun-Hyun (Graduate School of Public Health, Ajou University)
  • 강현정 (아주대학교 보건대학원) ;
  • 신재용 (아주대학교 의과대학 예방의학교실) ;
  • 이은현 (아주대학교 보건대학원)
  • Received : 2020.06.29
  • Accepted : 2020.09.04
  • Published : 2020.10.31
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Abstract

Purpose: This study aimed to identify the relationship between workplace violence and turnover intention, and the mediation effect of resilience on the relationship in hospital nurses. Methods: This was a cross-sectional study. A total of 237 registered nurses were recruited from three hospitals in South Korea from April to May 2019. Participants were invited to complete self-reported questionnaires that measure workplace violence, turnover intention, resilience, and demographic information. The data obtained were analyzed using multiple regression and a simple mediation model applying the PROCESS macro with 95% bias-corrected bootstrap confidence interval (5,000 bootstrap resampling). Results: After controlling demographic covariates, workplace violence significantly accounted for the variance of turnover intention. It was also demonstrated that resilience partially mediated the relationship between workplace violence and turnover intention in hospital nurses. A 73.8% of nurses had experienced workplace violence (such as attack on personality, attack on professional status, isolation from work, or direct attack). Conclusion: Workplace violence directly influences turnover intention of nurses and indirectly influences it through resilience. Therefore, hospital administrators need to develop and provide a workplace violence preventive program and resilience enhancement program to decrease nurses' turnover intention, and leaving.

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