Journal of Convergence for Information Technology (융합정보논문지)

Convergence Society for SMB (중소기업융합학회)
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The Effects of Emotional Burnout, Resilience and Job Embeddedness on Organizational Commitment in Clinical Dental Hygienists

임상치과위생사의 정서적 소진, 적응유연성 및 직무착근도가 조직몰입에 미치는 영향

  • Received : 2020.08.29
  • Accepted : 2020.10.20
  • Published : 2020.10.28
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Abstract

The purpose of this study was to determine the associations among emotional burnout, resilience, job embeddedness, and organizational commitment, provide basic data for an effective dental care delivery system and manpower management, and promote organizational commitment in clinical dental hygienists. For data collection, convenience sampling was performed among dental hygienists working in Daejeon and Chungcheong and Jeolla Provinces from November 11 to December 30, 2019, and a self-administered questionnaire was used. Organizational commitment was positively correlated with resilience and job embeddedness and was negatively correlated with emotional burnout; emotional burnout was negatively correlated with resilience and job embeddedness; and resilience was positively correlated with job embeddedness. The factor most significantly affecting organizational commitment was emotional burnout, followed by resilience and job embeddedness. It is therefore necessary to give another consideration to a customized intervention strategy, which involves emotional burnout, resilience, and job embeddedness, in exploring a program that helps clinical dental hygienists maintain and manage organizational commitment efficiently.

본 연구의 목적은 임상치과위생사의 조직몰입을 증진하고자 정서적 소진, 적응유연성, 직무착근도와 조직몰입과의 관련성을 파악함으로써 효과적인 치과의료전달체계 및 인력관리에 기초자료를 제공하고자 시도되었다. 자료 수집은 2019년 11월 11일부터 12월 30일까지 대전·충청·전라 지역에 근무하는 치과위생사를 편의표본추출 하였으며, 자기기입식 설문법을 사용하였다. 조직몰입과 적응유연성, 직무착근도는 양의 상관관계를 나타냈고, 정서적 소진은 음의 상관관계를 나타냈으며, 정서적 소진과 적응유연성, 직무착근도는 음의 상관관계를 나타냈고, 적응유연성과 직무착근도는 양의 상관관계를 나타냈다. 조직몰입에 영향 요인은 정서적 소진, 적응유연성, 직무착근도 순으로 높게 나타났다. 이에 임상치과위생사의 조직몰입을 효율적으로 유지 및 관리하기 위한 프로그램 탐구 시 정서적 소진, 적응유연성, 직무착근도를 포함한 맞춤형 중재전략이 함께 고려될 필요가 있을 것으로 생각된다.

Keywords

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