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A Study of Information System Availability Guarantee Methods and Application

  • Kim, Hee Wan (Division of Computer Science & Engineering, Sahmyook Univ.)
  • Received : 2020.07.25
  • Accepted : 2020.08.28
  • Published : 2020.09.30

Abstract

This paper presents an evaluation criteria of an information system availability for guaranteeing availability (service target level) from the perspective of the SLA contract and its technical point of view. In order to verify the effectiveness for information system failure and availability guarantee measures, three cases were examined. In summary, the failure time was reduced by 32% ~ 62% after applying the availability guarantee measure, verifying the excellence in the evaluation of an information system availability.

Keywords

References

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